What's New 26.3 Company Custom Fax Cover Pages: Users can upload and manage custom fax cover pages in the cloud Call Queue Agent Status Codes: Agents can set status codes to indicate unavailability Call Queue Agent Disposition Codes: Agents can select disposition codes to categorize call outcomes

What's New 26.2 - Securely Share Meeting Materials - Refreshed Pre-and Post-Meeting experience - Bug Fixes

What's New 26.1 - Forward message with timestamp - You can see when the message was originally sent, not just when it was forwarded. - Live Translations for Transcripts and Closed Captions - Customers can now view closed captions and live transcripts in their preferred language during meetings - Bug Fixes

What's New 25.4 Audio Conferencing enhancements New call settings for Call disconnect tone & Call transfer tone - Set default calling app (IOS only) Preview Mic and Camera before joining meetings - See who joined before you Show RingCX Contact Center routing numbers in Apps, Rules, & IVR Menus General bug fixes

What's New 25.3 VBUC directory enhancement to support RCX phone numbers - CCRN's are now displayed in VBUC contact directory (Desktop & Mobile) General Bug fixes

What's New 25.2 Guest Name Management - Ability to modify a guest users name in a VBUC meeting Message Replies - quickly and easily reply to a messaging in a conversation General Bug fixes

Message replies - Reply directly to a message in a conversation General Bug fixes

What's New 24.4 Improved Voicemail settings access - entry point directly in the Desktop App UI to access Voicemail settings Live transcription: Italian and Portuguese & French (December) – Support for Italian, Portuguese & French languages when using closed captions or live transcriptions service available within VBUC meetings General Bug fixes

Accessibility Improvements, Compliance - Improve button/menu focuses, text labels, tooltips content, screen reader description, and large text truncation to make our desktop/web and mobile apps more accessible Mobile browser support for VBUC Meetings – Support joining VBUC meetings with major mobile web browsers natively: iOS Safari & Android Chrome, which includes, sign-in support, host and moderator controls Delegated Line App support - Delegated line support now includes desktop and mobile applications. Previously the feature was available to only a limited set of supported desk phones (October Release Availability) Calls answered elsewhere – When a user answers an incoming call on the app that is simultaneously ringing multiple endpoints and co-workers, other persons see ‘Answered Elsewhere’ instead of “missed call”. (October Release Availability)

What's New 24.2 Emergency Address form updates (UK Only) Updated address entry format to ensure more accurate address validation can take place. Call-specific ringtones (Mobile) Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal and queued calls.

What's New 24.1 Message reminders Use reminders to help you revisit specific messages or tasks. Set a time to get reminded, and you'll get a notification to jog your memory about the message. Filtering contacts by department You can now filter contacts search results by department. Just tap the filter icon to quickly zero in on a more targeted list. Expanded emoji library Our emoji library just got a lot bigger. We've added more emojis to liven up your conversations. Share your mood or sprinkle some fun into your chats with new faces, gestures, objects, and more. Phone end-to-end encryption Add an extra layer of security with end-to-end encryption for all your desktop, mobile, and web browser calls. Push to Show Share your camera view with your Push to Talk channel participants to show them what you’re seeing. Anyone in your channel can start or take over video sharing with a single tap. Call-specific ringtones Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal and queued calls. Live transcription language selection We’ve added Spanish and German options for live transcription. Selecting the language you're speaking allows the app to accurately transcribe your meeting.

Live transcription language selection We’ve added Spanish and German options for live transcription. Echo notification Get notified when you’re causing an echo during a meeting, so you can mute yourself or fix the issue. Intelligent noise reduction Background noise reduction now automatically adjusts to the ideal level based on the sounds in your environment as well as your computer performance. Message clustering We’ve streamlined your conversations by grouping messages sent around the same time. New call screen layout Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout. Breakout room messaging Moderators can broadcast messages to and get messages from attendees in any room. Switch accounts Now you can access multiple accounts from the app.

• Simplified call rules: Customize how your incoming calls are handled. Specify the greetings your caller will hear, which apps and devices will ring, and what happens if you don’t answer. • Call waiting control: Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t. • More ways to filter your calls: Filter your call history by incoming, outgoing, and missed calls. • Duplicate a team: Save time by copying an existing team to create a new one with the same members. Duplicate the team, update the name, members, and settings as needed, and you're ready to go. • In tablets, Transcript and Notes are now in the same panel • New landscape view: Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once. • Sync shared contacts: Sync your Microsoft 365 or Google shared directory contacts and add them to your company directory for easier communication. • Control recording playback speed: Now you can slow down or speed up meeting recordings when you play them back.

Get more done with split window view for iPad - Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done. Phone mic volume meter - Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call. Select one of your latest 6 recent custom status Presence icon has been updated to accommodate colour blindness

Get more done with split window view for iPad - Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done. Phone mic volume meter - Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call. Select one of your latest 6 recent custom status Presence icon has been updated to accommodate colour blindness

Get more done with split window view for iPad - Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done. Phone mic volume meter - Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call. Select one of your latest 6 recent custom status Presence icon has been updated to accommodate colour blindness

-Swipe left to call, delete, and more (iOS) Take quick actions on your texts, voicemails, and faxes. Now you can long press / swipe left to call back or forward faxes and messages directly from your history. Caller ID display -When you receive a call, now you can see which number the caller dialed to reach you.

-Swipe left to call, delete, and more (iOS) Take quick actions on your texts, voicemails, and faxes. Now you can long press / swipe left to call back or forward faxes and messages directly from your history. Caller ID display -When you receive a call, now you can see which number the caller dialed to reach you.

Mute conversations Work distraction-free by turning off notifications for low-priority conversations. Exchange on-premises integration If your company uses Exchange, you can now sync meetings between RingCentral and your calendar. Improved network quality indicator (NQI) It's now simpler to understand your network connection performance while using the app. Edited tag on messages When a message has been changed, an Edited tag will appear next to the message.

Use the search bar to find settings Finding the settings you want just got easier. Just use the search bar. Want to modify your notifications? Or select a new virtual background? Use the search bar on the Message tab to look for any setting you want to change. View call recordings Catch up on your missed meetings on the go. Access and play your recorded calls right in the app. Clear cached data Clear your cached data to reduce the amount of storage the app uses. Easier access to End-to-end encryption You can now turn on End-to-end encryption from the meeting info window.

Forward all your calls (Beta) Going on a break or a vacation? Forward all of your calls with a single tap. Custom fax cover When you initiate a fax, upload your own custom cover page or choose from our many templates. Update to product name

Forward all your calls (Beta) Going on a break or a vacation? Forward all of your calls with a single tap. Custom fax cover When you initiate a fax, upload your own custom cover page or choose from our many templates.

Users can now quickly check profile a participants profile in meetings Hosts can now set an alphanumeric personal meeting name (maps to a users PMI) Starting from the video tab within the app allows users to connect to a meeting from a nearby RingCentral room Simplification of app navigation Users Extension number will now be displayed in the company conatact list when searching a company contact Management of call forwarding rules and voicemail can now be done in the app Cleaned up the seeting entrance on the Profile settings screen Attach videos from you camera roll to messages and tasks Implementation of an E2E encryption mode during meetings