Broadway San Diego 12+

When I first downloaded the app it crashed every time I launched it. I had to delete the app, restart my phone and redownload/install the app, then it worked. Now that it’s working it seems like an ok app. But that’s some pretty poor QA to send out an app that crashes at first like that (for several users, according to the reviews).

This app does not work. If you try to sign in on the main screen, there is text for the login that is overlaid on other text, so you cannot login. If you follow all the steps to remedy the login problems, they don’t work. If you go to season-ticket holder’s sign in, you can sign in that way and if you were lucky see your tickets. However, if you click the button to “add to Apple wallet “then it’s spins for a minute and then you get a whole bunch of pages of garbled characters, and it does not put a ticket in the wallet. Tried it many times different phones and it does not allow tickets to go into an Apple wallet. I can only imagine what a nightmare this is for some senior patrons and others who are not smart phone or tech savvy, as it does not work at all like advertised.

The app would not allow me to sign in. I tried all the fixes that were advised. Delete, restarted phone, then reloaded the app. My husband experienced the frozen screen when he tried to add the tickets to his Apple wallet. We made screen shots of our tickets, but those were not accepted by the theater. We ended up getting our tickets from Will Call. Unfortunately with the required wait time going in and out of security we ended up being late for the performance. We have spent entirely too much time on this useless app.