Description

Love to travel? From last minute weekend getaways to your summer vacation, our app is the best way to book your perfect place to stay.

FIND GREAT DEALS
• Our app unlocks instant savings with Secret Prices
• Save 5%* on selected hotels when you book the first time on the app with code MOB5
• Use our “Tonight’s Local Deals” feature for last minute bookings

GET REWARDED
• Collect 10 nights and get 1 reward night** with Hotels.com® Rewards
• Redeem your reward night just about anywhere!
• Extra travel benefits for Silver and Gold members at VIP Access properties

EASILY FIND THE PERFECT PLACE TO STAY FOR YOU
• Easily discover properties with our in-depth sort and filter options
• Our map view shows you the hotel location at a glance
• Read reviews from other customers
• Save your favorite hotels to compare between features & prices

FAST & EASY BOOKING
• Choose when to pay - either when you book or when you stay at the hotel
• Save your payment details for secure bookings & fast reservations
• Pay with Apple Pay®

POST BOOKING FEATURES
• Get access to our NEW TravelGuides after booking!
• Use Siri Shortcuts to quickly access your reservation details
• Get notifications to confirm your booking and for check-in

**The maximum value of your reward night is the average daily rate of your ten nights. You will not pay a fee when you redeem your reward night on the app. Your reward night does not include taxes and fees. Account Summary Balance updates after stay has been completed.

*MOB5 T&Cs: Enter coupon to get 5% off your booking at a participating Best Price Guarantee hotel when you book your holiday on the Hotels.com app. You can’t collect or redeem Rewards nights when you use this coupon. You must pay for your stay when you make the booking. This coupon can’t be used for package bookings (e.g. with flights). Go to http://www.hotels.com/page/hotel-exclusions/ for a list of non-participating hotels. There’s a limit of one coupon per booking. It can be combined with discounted prices on Hotels.com but cannot be used with any other promotion on Hotels.com. Usual booking terms and conditions apply (see hotels.com/customer_care/terms_conditions.html) and all bookings are subject to availability. Hotels.com is the promoter of this offer.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.

What’s New

Version 12.5

Thanks for using Hotels.com!

If you love to travel, you’ll love our app. We’re working hard to make the Hotels.com app the most rewarding place to book a stay. This update includes performance enhancements and bug fixes so it’s even easier to find the perfect place to stay for your next trip.

Ratings and Reviews

4.8 out of 5
1.1M Ratings

1.1M Ratings

guineapig97 ,

False information.

I am 20 years old so booking a hotel is quite difficult since most places you have to be 21+. I like how in this app it tells you the min booking age. I go to book a 18+ hotel, everything is paid for, I drive 10 hours to the hotel, go to go check in and the min check in age is actually 21+ when it clearly stated on the app it’s 18+. I call customer support and it took 3 hours. The rep said he couldn’t find anything. I only talked to this guy maybe 30 mins out of the whole 3 hours. The rest of the time I was on hold. During this time I had time to drive around, get a coffee, look up another hotel that was walking distance of the one that I couldn’t check in to, call them and ask if they take 20 year olds, got it confirmed, and was still on hold. The guy said he couldn’t find one thing. So I told him I found something and that took forever to book. I check in to the hotel and the woman behind the desk says the same guy I worked with was not professional with her either and kept making her hold too! He told me there was only 1 room available, which happened to be a downgrade of what I had booked before. But when I go on the app to see what was available there was a room equal value to what I had originally purchased. So I wonder if he lied to me or if the app did again. Regardless I will never use this horrible garbage app again.

Pilot 25 ,

Never what you wanted

I have used this app many times, and while one free night stay for every 10 nights of the hotels that are average together and dollar amount is pretty good, what isn’t good is how whatever you book can be changed through the system into something completely not what you’re looking for. Unfortunately you don’t find this out until you arrive and you can’t cancel. For instance I ask for a non-smoking one king bed and book that but yet can only get a double queen or double double bed room only. Or you order your room the way you think it should be and for some reason their system tells the hotel that you want and accessible room for someone who is handicapped. Got lots of problems when it comes to what you want and what the system tells the hotel you asked for. If you’re going to use this app when you book something call the hotel directly make sure you’re getting what you asked for and always make sure that you have a way to cancel your reservation my latest experience with this app has proven to be very extremely disappointing. Good luck to you guys out there! There’s not a whole lot better.. if there is, I’m open to a suggestion? Thanks again.

yook ,

Run

Trying to talk to customer service has been the worst experience I’ve ever had with a company. I called in four separate times because twice the agent hung up on me when they didn’t understand my question instead of just telling me they didn’t know, after taking several minutes for me to have to spell out my email. The third time the girl had someone in the background telling her how to reply to me (I’m assuming she was in training) but then she said she needed my user ID, and when I asked where I could find that on either the app or website they couldn’t tell me. I said “okay, well that’s no problem but can you just tell me if it’s possible to get instant gold status like you advertise online?” I was told they could not answer that question for security reasons...lol!!! The fourth time I called and asked how to get instant gold status the guy responded with variations of “Do you need to book a hotel?” ????? Will never book another hotel through this company because I can only imagine the nightmare of calling in if something went wrong. Do yourself a huge favor and book through the major chains’ apps, as they will always be cheaper. The only way apps like this or Expedia is cheaper is on local, non-chain places.

Information

Seller
Hotels.com, L.P.
Size
105.6 MB
Category
Travel
Compatibility

Requires iOS 12.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, Arabic, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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