Book 5,000+ hotels across 100+ countries with our travel app to take full advantage of IHG Rewards.
• Receive mobile exclusive rates—only on the IHG app
• Review IHG Rewards Club points and redeem them for rewards
• Check out from your mobile device and receive an email copy of your bill (at participating hotels)
• Explore which brand is perfect for your business trip or vacation
Loyalty Guest Offers & Discounts & Features
• Access special IHG offers, packages, partnerships and discounts
• Earn and redeem free Reward Nights and Points, Digital Reward downloads and so much more with your IHG Rewards Club points
• Track IHG Rewards Club points and progress to Elite member status
• Turn your phone to display your IHG Rewards Club or Ambassador card
• Qualify for special rates using your corporate ID on our hotel app
• InterContinental® Hotels & Resorts
• Hotel Indigo®
• Crowne Plaza® Hotels & Resorts
• Holiday Inn® Hotels & Resorts
• Holiday Inn Express®
• Staybridge Suites®
• Candlewood Suites®
• EVEN™ Hotels
• HUALUXE™ Hotels & Resorts
• Kimpton Hotels®
This update includes bug fixes and improvements suggested by guests like you. Thank you for using the IHG® App to book your hotel stays across the globe. Our purpose at IHG® is to provide True Hospitality for everyone.
Ratings and Reviews
App is great and so are the loyalty points
I always use the app to make my reservations. When completed, you get a confirmation number. I always take a screenshot of it as a backup to the app, but I’ve never needed it. I’ve never had a reservation lost, cancelled or overbooked using this app. Plus as part of the rewards program you can build up points for a free or discounted rate.
The app will show current offers and deals. You can search cities or favorite destinations such as a theme park or aquarium and it will show you the closest hotels to that destination. I find it better to use the app then one of the big name hotel search websites where I’ve actually had them lose my reservation or overbook.
Holiday Inn Express and Staybridge are our go to.. and this app makes it more convenient. If you made a reservation several weeks in advance, I recommend calling the hotel phone number which is right on your app reservation and confirming your stay.
Ridiculous glitchy app when it comes to logins
Even though I have this on my phone, and don’t change a single thing, this app makes me login about 50% of the time that I decide to check it—Not because that is standard with the app, but because it’s so ridiculously glitchy that I can’t just open it up to see my point balance or upcoming reservation without having to login again and again. The constant error messages that I get, while using an iPhone XR, running the latest version of the IHG® updated app, are so antiquated and aggravating. When I contacted IHG® about this, they couldn’t even answer a simple question and told me I needed to send them some secure email or something as if I was talking about protected information rather than their glitchy app. I am a Platinum Elite member, and currently have three or four upcoming reservations at IHG hotels. But these days I prefer to do things on my computer because the app is so 20th century. I’m also a Hilton Gold member, and have my settings in a way that I never have to re-login because the app is messing up, and I only have to login when there’s something secure that I need to do. And as much as I hate Marriott and it’s fake elite status, its app even works better than this.
One if the worst transactions I have ever made. I made an reservation Thru the app. I showed up at the hotel and they had no record of it. Have them the confirmation and they could not find it. Told me they would cancel the reservation and put me in as a walk-in. I said no because IHG would charge me for not using the reservation. I insisted on calling IHG which I did. After much conversation I was escalated to a supervisor. She confirmed the problem talked to the clerk and it was resolved but alas I ended up billed by the hotel and again by IHG anyway. Double billed. With heroic effort I was able to get a phone number of IHG. then they proceeded to tell me yes there was a mixup but has to be solved by hotel not IHG. SPENT ANOTHER half hour on phone and got a case number. Passing the buck back and forth. Blaming it on the other guy but making me responsible for following up to see if it is fixed. It is almost unbelievable for a customer to be treat this way. A better answer would be @ I will solve this problem for you and call you when it is resolved or with 72 hours if it isn’t. Bad guest relations.
- Six Continents Hotels, Inc
- 252.3 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- ©2001-2019 InterContinental Hotels Group (IHG). All Rights Reserved. IHG Proprietary Information.
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