Screenshots

Description

Book 5,000+ hotels across 100+ countries with our travel app to take full advantage of IHG Rewards.

Top Features
• Receive mobile exclusive rates—only on the IHG app
• Review IHG Rewards Club points and redeem them for rewards
• Check out from your mobile device and receive an email copy of your bill (at participating hotels)
• Explore which brand is perfect for your business trip or vacation

Loyalty Guest Offers & Discounts & Features
• Access special IHG offers, packages, partnerships and discounts
• Earn and redeem free Reward Nights and Points, Digital Reward downloads and so much more with your IHG Rewards Club points
• Track IHG Rewards Club points and progress to Elite member status
• Turn your phone to display your IHG Rewards Club or Ambassador card
• Qualify for special rates using your corporate ID on our hotel app

IHG® brands:
• InterContinental® Hotels & Resorts
• Hotel Indigo®
• Crowne Plaza® Hotels & Resorts
• Holiday Inn® Hotels & Resorts
• Holiday Inn Express®
• Staybridge Suites®
• Candlewood Suites®
• EVEN™ Hotels
• HUALUXE™ Hotels & Resorts
• Kimpton Hotels®

What’s New

Version 4.38.1

This update includes bug fixes and improvements suggested by guests like you. Thank you for using the IHG® App to book your hotel stays across the globe. Our purpose at IHG® is to provide True Hospitality for everyone.

Ratings and Reviews

4.8 out of 5
88.7K Ratings

88.7K Ratings

Thewhoopin81 ,

IHG needs to step their game up.

Just made a multi-day Christmas time reservation at InterContinental of San Francisco Mark Hopkins. I have had the IHG app for the better part of a year now. I was attempting to use the app to reserve some activities locally for my wife child and I to do while enjoying our stay. I’ve ran into more problems with this app than any I have EVER used.
I haves tried making adjustments to the guests I’m bringing when attempting to make reservations but ever single time it resorts back to just 2 adults.
Then after Dozens and dozens of attempts I got it to take 2 Adults 1 Child. Then went to check out for a San Francisco Grand Tour and Alcatraz Tour for the three of us. Filled out all of the pertinent blocks of info including passport info, ie; Passport Numbers, DOB for all parties all credit card info and on then it failed to take it just says “Book Now” at the bottom bar. Scrolled up and down to check and ensure that all info was correct and filled out it was. Hours of checking, clicking and patience and to no avail I have not one thing booked for my trip.
Starting to rethink this InterContinental Ambassador and points program. IHG has really got to step it’s game up.

indyjeepguy001 ,

App is great and so are the loyalty points

I always use the app to make my reservations. When completed, you get a confirmation number. I always take a screenshot of it as a backup to the app, but I’ve never needed it. I’ve never had a reservation lost, cancelled or overbooked using this app. Plus as part of the rewards program you can build up points for a free or discounted rate.

The app will show current offers and deals. You can search cities or favorite destinations such as a theme park or aquarium and it will show you the closest hotels to that destination. I find it better to use the app then one of the big name hotel search websites where I’ve actually had them lose my reservation or overbook.

Holiday Inn Express and Staybridge are our go to.. and this app makes it more convenient. If you made a reservation several weeks in advance, I recommend calling the hotel phone number which is right on your app reservation and confirming your stay.

exasperrated ,

Terrible experience

One if the worst transactions I have ever made. I made an reservation Thru the app. I showed up at the hotel and they had no record of it. Have them the confirmation and they could not find it. Told me they would cancel the reservation and put me in as a walk-in. I said no because IHG would charge me for not using the reservation. I insisted on calling IHG which I did. After much conversation I was escalated to a supervisor. She confirmed the problem talked to the clerk and it was resolved but alas I ended up billed by the hotel and again by IHG anyway. Double billed. With heroic effort I was able to get a phone number of IHG. then they proceeded to tell me yes there was a mixup but has to be solved by hotel not IHG. SPENT ANOTHER half hour on phone and got a case number. Passing the buck back and forth. Blaming it on the other guy but making me responsible for following up to see if it is fixed. It is almost unbelievable for a customer to be treat this way. A better answer would be @ I will solve this problem for you and call you when it is resolved or with 72 hours if it isn’t. Bad guest relations.

Information

Seller
Six Continents Hotels, Inc
Size
257.6 MB
Category
Travel
Compatibility

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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