Uber is a ridesharing app for fast, reliable rides in minutes – day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit card or cash (in selected cities only).
Whether you’re going to the airport or across town, you can request an Uber for every occasion. Uber is available in more than 700 cities worldwide – download the app and take your first trip today.
Requesting your Uber is easy – here’s how it works:
- Just open the app and tell us where you want to go.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash (in selected cities only), Apple Pay, PayPal and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.
Need a simple way to get from A to B quickly? Request an UberX, our most affordable option for individual travel.
Want to save money on your ride? Request an UberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare.
Want a more exclusive experience? Request a high-end vehicle with UberBLACK. And there are even more options – whether you’re traveling with a big group or need a vehicle with accessibility features.
See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
Got a question? Visit uber.com/help.
Note: continued use of GPS running in the background can dramatically decrease battery life.
We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:
- Updates to improve localization across the app
- Various bug fixes & improvements
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.
Ratings and ReviewsSee All
When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”
Use at your own risk!
I heard so many good stories about people using Uber and being pleased with its service, but when my wife and I reached Los Angeles and decided to use it I found out the harsh reality. Unfortunately, Uber has become a master of deception using its large user base to suggest confidence, but after getting a quote for a little over 40 dollars, my wife and I ended up getting charged almost 100 dollars because of difference in “time” and “distance.” I would be fine if that were the truth, but instead we had a driver that wasn’t focused and missed his exit, then his phone died and we had to use our own phones to guide him. This resulted in us having to drive another 30 minutes just because their own driver didn’t plan ahead or pay attention to the road. I will NEVER use Uber again because the only thing they did to “fix” the problem was give me 5 Uber bucks without any notification and then ignore any requests sent via app to find a proper resolution. So much for customer “support.”
After a few days of trying to find out how to talk with support staff directly I was able to reach a satisfying solution. I believe the best way to avoid situations like this would be to make the app send a notification when support staff message you, instead of you having to dig and find out where to talk to them. Because of their understanding I may use Uber again, but just be wary about knowing where to contact anyone in case of a bad ride.
Developer Response ,
Hi, we are sorry to hear that your experience with the fares, driver-partner, and our support team response was not up to the mark and we’d want to improve the same for you. Drop more details regarding the same and we’d do the needed.
Wait time due to GPS issues
I have used Uber on several occasions, mainly without issue. I have always been pleased with their quick response, but today was a horror show. I ordered the Uber at 8:50 am. My confirmation said the car was 2 minutes away. I could see on the app where the car was and where it was trying to go. The driver was trying to follow the GPS which was telling it to drive through a school complex. Living just the other side of that complex, I know that no public traffic is allowed through those roads during school hours. What was frustrating was watching on the app not once, but 4 times, the driver trying to drive through the complex on roads that were closed. When all was said and done, after getting directions from a school security guard, she finally made her way to pick me up at 9:20am. I was waiting on the street with my bags for 30 minutes as I watched all of this unfolding on the app. The driver was very polite and apologetic, but the bottom line was this...I was aggravated, and late for my appointment because of the GPS sending the driver through non public roads, and the driver not figuring out that it was not possible to go the way the GPS wanted her to go. Waiting until your fourth fail attempt is too many before you ask for help or find a plan B. I have always been a supporter of Uber in the past because of their past service, but after this episode, I may have to think twice about using them.
Developer Response ,
Hi, we are sorry to hear about your unpleasant experience with the estimated arrival time due to the driver partners GPS issue. The feedback from our riders is vitally important to us. Let us know more about it by dropping the details at t.uber.com/contact and we'll connect.
- Uber Technologies, Inc.
- 312.9 MB
Requires iOS 11.0 and watchOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swahili, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © Uber Technologies Inc.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.