LivePhish Ratings and Reviews

I Never Needed You Like this Before

Summer of 2021 I downloaded the app after not having a LivePhish account since the 90’s (honestly, I forgot how to get into that old acct lol).
Anyway, I’ve been addicted to the app ever since. The quality of the sound is so much better than the old bootlegs, and I get to listen to every show, whether live for a fee or the next day for free.
I love that I can keep all my shows in My Stash. When I first downloaded the app I attempted downloading all my ticket stubs into it. I had to go backwards down the number line and start with the most recent shows since my shows from the 90’s weren’t available. I was able to scan my stubs all the way back to 2010, so thank you for that.
We are so lucky to have so much access to such amazing music!
THANK YOU!!

Developer Response ,

Thanks for taking the time to leave a review. Contact us on help.livephish.com or help@livephish.com if you have any problems or questions. Enjoy the tunes!

Amazing app

I gotta start off my saying that I have been a subscriber for years and I’ve seen this app come a long way in that time. I very rarely have any technical issues with and I love being able to listen to phish shows and follow the tour using this app. Just a few feature suggestions I think would make this app even better are 1) Please get rid of the status wheel and use a status bar instead while listening to tracks. Scrubbing to a certain point in a track is very difficult on the wheel, especially if you’re trying to get to a specific point in a 20+ minute track. 2) Please, please add a native CarPlay interface for browsing the library through the screen in the car instead of having to pick up my phone and do it while driving. There’s a lot to go through on this app and it’s not the safest thing to browse in the car. I use this app in the car a lot and not only would it make the app safer but it would also make the experience more streamlined. Overall though I absolutely can not live without this app and I praise the developers for all the amazing work. Keep it up and I can’t wait to see what features you decide to add in the future.

Developer Response ,

Hello, gjtfreak. Thank you for taking the time to leave us your feedback. We are aware of both of these issues and will be releasing an update in the near future that will resolve both of them. Thank you.

Please improve navigation and playlist editing

Obviously the best music—this review has nothing to do with the music, just the app. It’s gotten better, but still clunky.
Would be better if the menu was consistent whether you’re in “browse,” “playlists,” etc. Developers: to see what I mean, browse to tours, summer 18, for example, then to a playlist, then back to summer 18. It’s like 10 steps in each direction.
I love the big jams, so I’ve been making a lot of playlists. They’re hard to edit, even from the computer/website. Adding sorting functions like “sort by date” and “move to top” would be amazing!!! Also, the ability to remove a song from a playlist “on the go” would be a nice bonus. The other suggestions would be better though.
Strangely, if you’re streaming and you get/make a phone call, after the call the track starts over. Not a big deal if you’re listening to a band that plays 3-minute songs. But not ideal when you’re 25 minutes into a track.
I would also add a function where you can see all videos. But that would just be icing on the cheesecake.

Worth it

This app is great! Little to no issues or glitches. Definitely no more than any other app I use. I also use the live phish+ site on my computer at work. That site is flawless...nice work fellas. My advice is fork out the 10 bucks and support a band you love. Ive been digging the 90’s soundboards that have been released lately. Keep those coming! The recently added video feature is a nice upgrade and I’m going to use the app to airplay the webcast on my Apple TV tonight. This is the true test 😉.

Update: The app worked perfectly using airplay to my Apple TV! The quality was exceptional! I could even use other apps on my phone while the airplay feature was on. The only i app I had problems with interrupting the airplay was google chrome. Overall this exceeded my expectations.

Developer Response ,

Hello, Noherro. Thank you for taking the time to leave us your feedback!

Must have for any Phan!!

Thanks Phish! I've had a monthly subscription for years, don't know what I'd do without it. I've never experienced any problems, not sure why so many 1 star reviews. Only suggestion would be an update to include ability to select multiple tracks from show to add to playlist without having to add each track individually.

Listen to the latest show, updated daily when on tour. Also 5 full shows available for stream, usually a mixed variety of 80s, 90s, 2000s. Plus access to anything youve ever purchased from live phish or new inapp purchases. An absolute bargain. Occasional MINOR glitches are no big deal. Devs still updating content regularly whether band is on or in between tour. Thanks guys!!

Developer Response ,

Hello, Faith_Fi. Thank you for taking the time to provide a rating and review to us as well as the new feature ideas. We are happy to hear of your positive experience using the LivePhish application!

When love is infuriating

I DO Love this app. That being said, it might be more dangerous (to my wellbeing) than Wilson and his men on multi-beasts. Seriously if you try to even attempt to playback a show that you haven’t “saved off-line” and happen to be driving at the same time. Frustration takes over and driving suddenly takes a backseat to reloading, closing, starting over, searching, and possibly throwing said phone out the window. It works great off Wi-Fi... no issues whatsoever, and the HD is man-i-fic! Outside of Wi-Fi? You have a better chance of getting a song from a mockingbird tied up with glue and rubber bands. UNLESS! You save some shows off-line, and boot up the app while in range of your Wi-Fi. Then you can listen to ANY of the 10 or so shows you chose from the ENTIRE released catalog. WHATEVER YOU DO TAKE CARE OF YOUR TUNES!

Developer Response ,

Hey, NurseBrenda724. Thank you for taking the time to leave us your review. Please feel free to open a support ticket at help.livephish.com regarding your issue.

Dangerous & Over-Priced!

This app continues to frustrate me. It is going to kill someone some day. Not kidding. It is impossible to get it to respond when disconnecting from home to car. This is where the danger lies. You will spend the first five minutes (on average) in your car trying to get it to respond to the new environment. It simply refuses to play seamlessly. Any other music carting app works seamlessly and flawlessly - as they should. Want another gripe? Sure! I have one: Neil Young only charges $20 a year for his app! He has as much content as this app and charges a fraction of the price! I love The Phish but am cautious when using this cash-grabbing, dangerous platform!

Developer Response ,

Hey, snaps840. Sorry to hear you are having trouble with the app. Could you please elaborate on the issues you are experiencing when using the application in your car? You can also speak with a customer service agent at help.livephish.com for assistance.

Pretty good overall, could be great with tweaks

I love that I can listen to nearly any Phish show in high quality through this app, and overall the app is good. However, some improvements are needed to make this a truly great app, including:
- remembering where you left off, even if it’s been a few hours or days since listening. This is my biggest complaint, as it’s not always obvious which show I was listening to last, and it’s annoying and time consuming to have to bring the show back up.
- improved playback performance over Bluetooth and WiFi speakers (occasionally the playing just stops, and I’ll need to manually resume or play the next song).
- ability to review or tag shows in some way, either just for personal viewing or for the community at large.
- more videos!!
- and finally, a built in sleep timer would be nice so I don’t have to use the iOS timer. (I often forget to change the timer from “stop playing” back to an actual alert when I need it).

Thank you for listening to my feedback and considering any of these upgrades. I use the app a lot and am grateful it exists.

Developer Response ,

Hey, gjgftffc! Thank you for your detailed feedback. The application should always remember where you have previously left off in a show. When you come back into the app, you should see the player at the bottom of the screen which then can be accessed to resume playback. Also, you can review any show by clicking the show info on a show page which will lead you to the More Info section. From here there is a "Reviews" option in the top right corner that will allow you to post your own reviews as well as view other user reviews of the show. If you have any more questions please feel free to reach out to support at help.livephish.com. Thanks!

LivePhish Review

I have been a subscriber for a few years now and I really like that I can listen to a large part of their library. Especially that they post the nights shows immediately after.. So valuable.

If I had any advice it would be the quality. The flac files are the right way, but it would be really nice if they were to up the bit-rate and deepen the bit-depth. A lot of the nuances of the live music are getting lost and it could really make the recording closer to the live performance that we love. Same goes on the live streaming for concerts. The 4k is really nice.. Up the audio resolution too.. It matters..

Great concept, failed execution

Wonderful app concept however the application is clunky and disfunctional. It is EXTREMELY slow and FULL of bugs that go unaddressed for long periods of time.

After creating a support ticket, I got no followup or response until I prodded, at which point they said they couldnt replicate the issue. There was no sincere effort made to help resolve the issue or wrong the right. Clearly their customer service pefers to take w defensive position over assisting paying customers when they do not deliver a working application as promised. Read all of the reviews and you will see this pattern of bland and insincere customer service emails with zero infrastructure or capability to fix or evolve the app.

As someone who works in software, the ux, unaddressed bugs, and shoddy functionality make the subscription price a huge rip off. Oh and the app eats tons of battery so if you have an older phone good luck with that.

Developer Response ,

Hello, BluthCorp. Please outline your experienced issues here. Also, please provide device model and OS version. Thank you.