Crush your to-do list with TaskRabbit! We connect you with skilled Taskers to tackle essential services and errands, safely and efficiently. Popular tasks include no-contact errands, delivery, shopping, cleaning, mounting, furniture assembly and moving. Plus, we back all tasks with our Happiness Pledge so you can have peace of mind.
HOW IT WORKS
1. Tell us about your task
2. Get a list of qualified, available Taskers
3. Select a Tasker based on pricing and reviews
4. Get it done!
WHY USE TASKRABBIT?
• Book contactless help in minutes
• Find same day help
• Get transparent pricing
• Access trusted local Taskers
• Chat with Taskers in the app
• Make secure payments in the app
• Get backed by our Happiness Pledge
• Taskers saved customers 4.3M hours over 10 years
• Contact support through email, chat, and phone
• Personal Assistant | Errands, delivery & shopping, waiting in line, organization
• Handyman | Home repair, painting, plumbing
• Moving | Hauling, lifting & shifting furniture
• Yard Work | Leaf removal, snow plowing, gutter cleaning
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Ratings and ReviewsSee All
I can no longer pick taskers of my choice
I was trying to book an assembly request in SF a few days in advance, but I was unable to select a tasker that I’ve used before. I thought they may be unavailable, but then I remembered they sent me a direct link to their profile. Once I clicked on the link it showed me that they were actually available for that timeframe I initially selected, which was contrary to what was displayed in the app. So needless to say I booked my preferred tasker for the assembly project. Once they had completed the project, I asked them why I was unable to select them in the app. They informed me that Taskrabbit change their algorithm to prioritize taskers based on the location of the cities where they reside, instead of all the taskers that service the area. They also mention that they have been getting less work as a result of this update. I noticed during the checkout process that Taskrabbit was willing to recommend less experienced taskers with lower ratings, instead of my preferred tasker of choice. This seems unfair to both customers and taskers alike. It forces mediocrity on the customers while taking work away from quality taskers. Taskrabbit should really provide customers with a better selection of taskers that provide a higher standard of service and not penalize taskers just because of their proximity to the service location. I hope that they will take my feedback seriously and not continue to peddle such mediocrity.
Developer Response ,
Thank you for the feedback! We recommend adding your preferred Tasker as a "Favorite" Tasker in your app so that you can easily rehire them in the future. Learn how to add a Tasker as a Favorite here: support.taskrabbit.com/hc/en-us/articles/360035493892
Shocked at the negative reviews
Just used TR to move shelving units from my friend’s apartment to mine. The whole experience was great and the app was easy to use (and I work at a tech company!). The notifications work properly (important!) and you can leave/read reviews for potential suggestions. I read almost every review before deciding on a TR and I had a really easy and efficient time with my task. So I’m shocked at all the negative reviews on here - take a minute to do your research and you won’t be disappointed.
That said, because this is the App Store, one feature/UX suggestion I have would be to move the search to the header rather than at the bottom on Home as I actually had no idea it existed for most of the time I’ve had this app downloaded. Also, I wish you could set your TR results to sort the same way every time (I wanted price from low to high instead of recommended - it was annoying having to toggle that each time I searched a new time or date). Lastly, it would be more convenient to enter any promo codes in settings vs. after you’ve booked a task and are ready to checkout - especially since other sharing economy apps have conditioned us to do it this way.
Other than those three things, can’t really complain and would use again!
This company has total extravagant prices . Some charge over $100 per hour work and require a minimum of 2 hours. I used a Jospeh B the first time I was new at task rabbit he is young and wanted to help so I put a nice review. He became my handyman after and took over 18 hrs to mount simple staff bed. Dresser desk and a rope for curtain in bedroom was mounted wrong 3 times in 4 hrs. Another handyman came yesterday and took him 15 min to mount same rope . This handyman was cheaper $32 per hour and took so long to do the smallest job. He is stubborn is his way even if he has no clue what he is doing . I ended up paying him more than all the furniture I got cost wise and still mostly in boxes . Don’t use him. He needs to hook up with an experienced handyman for serious time before he can take on jobs adding that he is NOT A HANDY MAN . After 5 visits he finally said he will bring the right drill since he could not make a hole in a cement wall and blamed the wall for that. The issue is that he doesn’t have the drill and holes were not properly made. He did not used anchors so all gave in open and all walll had to be fixed to add holes again. Unreal . Task rabbit is not even aware of the personal experience. Anyone can apply to be an employee at task rabbit. My building handyman does much better for a tip and they were amazed how poorly the work was done
Developer Response ,
Thanks for the feedback, and we're sorry to hear about the poor experience.
As Taskers are independent contractors who set their own hourly rates, those rates can vary widely. TaskRabbit sets up the marketplace where you can shop for a Tasker who meets your needs based on price, reviews, etc.
Regarding the issues that occurred on your task, if you reach out to our Support team at help.tr.co, we'll be happy to look into this with you. Thanks, and we look forward to hearing from you!
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