The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs
• View and search recent and past claims
• Access and view health fund balances
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan
• View goal activity and awards
• Spanish and English
More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Ratings and ReviewsSee All
Wife and I have been with Cigna Medicare since they have been in Arizona. I believe that covers over thirty years. We have been mostly pleased with the care we have received, especially with hospitalizations and serious treatments.
I wear a hearing aid and was especially please to see a $1400 allowance for the devices. However, it was only an allowance in products sold by Cigna Audiology. The allowance disappears when the products offered are in the $5,000 range. Tech and quality product availability has produced hearing aids significantly less expensive. For example, I had purchased an excellent pair four years ago from Costco. Their testing was free, service beyond exceptional and the prices thousands of dollars less expensive I wear the Re Sound, which is Bluetooth compatible. I filed a request several months ago to allow me to apply the $1400 to products like this from other sources . I never heard back. That is so unlike Cigna,I wonder why. Will someone have the courtesy to respond to that request?
It’s “okay”... when it’s actually working
For the last month or so, none of my claims appear in the app. It’s bizarre - I have many many medical claims from the last 180 days, yet when I try to view them in the app, it says “You have no claims in this period.” I then go on the Cigna website and can see all the claims, some of which were processed only a week prior. It’s like the app can’t connect to their database for some reason; it’s really bizarre and makes the app next to useless.
Furthermore, it’s 2021; there should be a SIMPLE, automated, electronic secure system with which us CIGNA customers can submit our claims. There isn’t - they still demand that people physically mail their claim forms in, which is time-consuming, error prone, and wasteful.
Get your act together, CIGNA; you’re supposed to be among the higher-end providers in the US. Start acting like it. I do know a ton of recruiters have reached out to me recently trying to fill technical positions at CIGNA (I’m a software developer), so hopefully they recognize and implement the critical features that remain missing from their service.
Developer Response ,
Hello. I'm so sorry for all you've experienced with the app and I'd be glad to look into the issue for you. Please email me at LetUsHelpU@cigna.com. We're always here to help. -CM
Great overall but no iPad version?
I think the overall usability and feature set of this app is solid and actually excels in certain areas - namely in terms of simplicity and being intuitive to navigate. The only issue I have is that I’m using my iPad Pro and have to work with the iphone-sized user interface... certainly not an issue in terms of usability and I’m sure most wont even notice this. I do expect, however, a company as large and with as deep of pockets/resources to be at the forefront of said technology and form factors. I can look past such oversights with small, independent developers but Cigna? Judging by the number of apps you’ve got on the App Store, I can only assume you’ve got plenty of talented devs at your disposal. Ensure you’re delivering a best-in-class user experience for all form factors and I’ll gladly change my review accordingly. All minor griping aside, nice job on this one. Keep up the good work.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Connecticut General Life Insurance Company
- 202.5 MB
- Health & Fitness
Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2020 Cigna. All rights reserved.
With Family Sharing set up, up to six family members can use this app.