Love where you’re going
Download the ultimate in-destination travel app, and enjoy access to the most popular tours and tickets in locations across the globe. Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer.
Join millions of users and choose from thousands of incredible activities, including tours of iconic attractions, family-friendly day trips, and off-the-beaten-path adventures. No matter what type of vacation you’re planning, we’ve got your travel dreams covered.
Easily manage your whole trip with an app that’s made for on-the-go travelers:
• Book tickets before and during your trip
• Receive mobile tickets instantly
• Add activities to your wishlist
• Read reviews from real travelers
• Stay flexible with easy cancellation
• Book last-minute tickets
• Find the best activities near you
• Get real-time activity updates
• Receive personalized recommendations
• Access your mobile ticket
• View supplier contact details
• Get directions to your activity
• See upcoming bookings
Tell us how we’re doing
Has our hard work paid off? We love hearing from you. Leave us a review if you’re enjoying exploring the world with GetYourGuide.
Happy to help
Something not quite right with the app? Head over to our Help page for further assistance: www.getyourguide.com/contact
We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:
Has our hard work paid off? Tell us what you think by leaving a review.
Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact
Ratings and ReviewsSee All
App charged me but no tour booked
On Jan 20 I tried to book a tour. After completing the booking the app stated that something went wrong but not to worry, they’re working on it. I contacted them after noticing my credit card had been charged, but GetYourGuide stated they had no record of me booking that tour. I was asked to send a screenshot of my charge from my bank. Nothing could get resolved as they still had nothing showing that I’d booked that tour. I then had to contact my bank, who then filed a dispute resolution claim. I’m giving the app 3 stars because I had booked another tour that went through just fine about a month ago. Customer service was also quick to respond. However, I’m reluctant to book another tour with this app as I don’t want to go through this again and possibly lose more money.
UPDATE: Victor from GetYourGuide responded promptly and has taken care of the issue. I am giving them 5 stars due to their excellent customer service!
Developer Response ,
Cassy, thanks for telling us about this situation - we're sorry to hear you had this issue. In the unlikely event a booking don't go through and yet you're charged due to any possible reason, the full refund is automatically issued immediately. Regarding your case specifically, please send us the email address you've used during the booking process to 'email@example.com' or via private message at 'www.facebook.com/GetYourGuide'
and we'll look into it and provide you with detailed information. Thanks in advance!
Don’t buy Innsbruck cars through this company
I read an article about Innsbruck, which recommended I buy an Innsbruck Card. The card is a way to get around Innsbruck and includes admission into multiple tourist attractions. I clicked on the link to buy the card and it brought me to this company. I assume this company sponsored the article but I could be wrong. I bought the Innsbruck card through this company because it touted instant mobile ticket vouchers. We got our ticket vouchers instantly as stated and headed off to our first attraction. When we got there the mobile tickets didn’t work. After much ado with the ticket office we discovered that we didn’t actually have the Innsbruck card, but instead just ticket vouchers. Not only could we not enter the attraction but we‘d have to travel 30 minutes away to exchange the mobile vouchers for the actual Innsbruck Card tickets at a specific location. We could have just bought the Innsbruck card where we were but we’d be out an extra 68 euro. So we went to the tourist center 30 minutes away to exchange our electronic “voucher” for our paper Innsbruck Card. There we waited for an hour in line to get our Innsbruck Card. Only then were we on our way...what a waste of 2 hours. This company offered no convenience. We could have just bought the card anywhere in Innsbruck for the same price and without the hassle. This company offered nothing but inconvenience.
Developer Response ,
Hi MsMagooToo, thanks for your feedback. We apologize for the late reply and for the issues you encountered with your booking. In order to check further and find a solution, we kindly ask you to send us an email to 'firstname.lastname@example.org' with your booking number and your pseudonym "MsMagooToo". Thank you!
Safe and reliable
I have used GetYourGuide twice now and both times were flawless. The friendly guides pick you up on time, and they are knowledgeable about their tour. I went to the DMZ in South Korea and the Elephant Jungle Sanctuary In Phuket, Thailand. Both times I booked the tour alone because no one in my group wanted to go. I was a little worried about being a young female and doing excursions alone, but I felt safe the entire time. The guides offered to take pictures for me since I wasn’t with anyone. They are really flexible too. I needed to make a last minute change in my pickup location, the night before, and being in a foreign country I had no access to call anyone, but I had WiFi. Thank goodness GetYourGuide has a WhatsApp account that allowed me to communicate with company to make the switch. I can’t say enough good things about this company. They are safe, reliable, and punctual!
Developer Response ,
Hi! Thank you so much for the lovely feedback, we really appreciate it! You can rate your activities from the app by going to Bookings > History > Leave Review. Cheers!
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- GetYourGuide AG
- 98.8 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish
- Age Rating
- © 2020 GetYourGuide AG
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