Our Safer Journey Initiative. See your driver's cleanliness rating. No surges. Vetted drivers. Reliability. Airport rides with flight tracking. Free Wifi & charges
Here for London.
Every journey is protected by our Safer Journey Initiative. We are market leaders in the industry for safety and hygiene. As we own our fleet, we have control over our vehicles as they only operate for us.
Unlike other transport providers we can guarantee:
- Transport for London approved safety partition screens to protect both you and our drivers
- Business Accounts: Available with flexible invoicing and priority services
- Accredited with Transport for London approved PCO licenses
- Supplied with hygiene and cleaning equipment for regular use between journeys
- We have a team of mobile quality assessors constantly monitoring every single vehicle in our fleet.
- All our vehicles are Electrostatically Spray cleaned using TECcare CONTROL solution every three months as part of our enhanced cleaning programming. We also provide facilities for all of our cars to be deep cleaned up to three times a week.
- Our in-app driver ratings include cleanliness for added peace-of-mind.
- No surges and fixed quotes
- Book for now or for up to 3 months in advance
- Vetted drivers
- 24/7 customer service
- Airport rides with flight tracking
- Free Wifi & charger
- Courier services available
- Snooze your journey if you are running late
Experience a new level of service you won’t get when booking with another provider. Download the new Addison Lee travel app, start enjoying your travel today!
Comments & feedback to: email@example.com
For assistance: firstname.lastname@example.org
PLEASE READ CAREFULLY BEFORE DOWNLOADING THE APP FROM THIS WEBSITE.
Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.12:
- You can join the best private hire drivers in London, with Addison Lee. Submit your request via the app now, check Become a Driver page in the main menu!
- If you are no longer interested in using Addison Lee services, you can remove your account from Profile page
Enjoy the latest version of our app.
Any questions? Tap Help in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
Ratings and Reviews
Very good, except the map positions are not really accurate sometimes when i try to pick my current location. Other than that, all is good and easy.
Not a great app, but an excellent car service
First of all, the service that Addison Lee provides is excellent. Unfortunately, it's not reflected in the ease of use or features on the app itself.
The app doesn't allow one to see reservations unless they were booked through the app, and even then, it's not easy to figure out how to find them. Even more annoying is that notifications come in and disappear and are not easily retrieved through the app. Finally, I could not find a way to find a phone number to call Addison Lee.
Perhaps some of these difficulties were because I just got them off of the long flight, but I think the app needs some serious rework.
Developer Response ,
Good afternoon, I am sorry to hear you have experienced issues with our app. Please email to email@example.com so we could assist you further.
Drivers are always on time (often a little early), they are courteous and know their way around. The fee is set when you book so you know exactly how much you will pay. Cars are really clean. My daughter recommended them to me and she was right!
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- Financial Info
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The following data may be collected but it is not linked to your identity:
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- Addison Lee Plc
- 59.8 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Addison Lee Ltd