Addison Lee: Minicab & Courier 4+

Fixed Fares. No Taxi meters‪.‬

Addison Lee PLC

    • 3.0 • 8 Ratings
    • Free


Here for London.

Every journey is protected by our Safer Journey Initiative. We are market leaders in the industry for safety and hygiene. As we own our fleet, we have control over our vehicles as they only operate for us.

Unlike other transport providers we can guarantee:
- Transport for London approved safety partition screens to protect both you and our drivers
- Business Accounts: Available with flexible invoicing and priority services

- Accredited with Transport for London approved PCO licenses
- Supplied with hygiene and cleaning equipment for regular use between journeys

Quality Assessors:
- We have a team of mobile quality assessors constantly monitoring every single vehicle in our fleet.

Deep cleaning:
- All our vehicles are Electrostatically Spray cleaned using TECcare CONTROL solution every three months as part of our enhanced cleaning programming. We also provide facilities for all of our cars to be deep cleaned up to three times a week.

Driver ratings:
- Our in-app driver ratings include cleanliness for added peace-of-mind.

Don’t forget:
- No surges and fixed quotes
- Book for now or for up to 3 months in advance
- Vetted drivers
- 24/7 customer service
- Airport rides with flight tracking
- Free Wifi & charger
- Courier services available
- Snooze your journey if you are running late
Experience a new level of service you won’t get when booking with another provider. Download the new Addison Lee travel app, start enjoying your travel today!
Comments & feedback to:
For assistance:
By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.

What’s New

Version 8.20.0

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.20:
- Bug fixes and internal improvements.
Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.

Ratings and Reviews

3.0 out of 5
8 Ratings

8 Ratings

ShinJin K ,

Not a great app, but an excellent car service

First of all, the service that Addison Lee provides is excellent. Unfortunately, it's not reflected in the ease of use or features on the app itself.

The app doesn't allow one to see reservations unless they were booked through the app, and even then, it's not easy to figure out how to find them. Even more annoying is that notifications come in and disappear and are not easily retrieved through the app. Finally, I could not find a way to find a phone number to call Addison Lee.

Perhaps some of these difficulties were because I just got them off of the long flight, but I think the app needs some serious rework.

Developer Response ,

Good afternoon, I am sorry to hear you have experienced issues with our app. Please email to so we could assist you further.

NomadzNet ,

Can't login

I am an account customer. Every time the App is updated (which has been often recently) I can't login - my account details are not recognised. Calling the customs help number doesn't help, as nobody knows anything about the App. Why does this keep happening? The App used to work really well but now it can't recognise a longtime corporate user. Pretty ridiculous.

Howzitt27 ,

No confirmation number sent

Cannot load app because unable to get confirmation number on a US phone. Technical help required. (And yes, I received all other texts to me from other persons, just not AL)

Developer Response ,

Hello, I'm very sorry to hear this. Please send an email to and provide the email address and contact number you have used, the team will then be able to give you your confirmation code.

App Privacy

The developer, Addison Lee PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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