Brainly: AI Homework Helper Ratings and Reviews

Brainy is a lifesaver!!!!!

Brainly is a lifesaver. It is SOOOO helpful and my grades definitely wouldn’t be where they are now if it weren’t for Brainly. I struggle a bit in certain subjects and so if I need help I just go to Brainly and ask a question or search for a question others have asked and read explanations. You see, Brainly doesn’t just give you the answer, they give you a thorough step-by-step explanation that really helps you understand how to get to the correct answer. Helps me every time. I have paid $0 and I can still get so much homework assistance. I also really love Brainly AI because all you do is ask/scan the question and the AI gives you a PERFECT step-by-step explanation. I’ve tried other online [math] calculators that also give step-by-step explanations, but sometimes I don’t understand and just ask Brainly AI and I understand it much better. The best part is that you can use their AI for free :) I also really enjoy answering other people’s questions and I like how Brainly incorporates points and badges into the app because it keeps you motivated to ask questions and help other people as well. Great work! ❤️📚📎✏️

Brainily plus subscription

I have been using the tutors to help me with some challenging questions for my math homework. Many have been very helpful but you’re only able to ask 20 questions a month. I have used 12/20 mostly because the tutors take me in then say they can’t solve the question and end the session. Because of this it has been using up the questions I can ask for this month. And when you loose connection it gets rid of all the tutors work and you have to ask a new tutor. Its really upsetting when you have waited to find out how to solve the question your struggling on for 10 or minutes to see oh you lost connection go find a new tutor. It happened to me once and all the other tutors gave me the wrong answer or said they didn’t know how to do it. One tutor was convinced what they got was the right answer but my teacher gives us the correct answers so we can check our work. I would have made a comment on it but then it said I lost connection. Which is really weird because I have really good wifi and it doesn’t say or do this on other apps. If this happens I wish there was a reconnect option.
Just know when you sign up for brainly plus there is a chance the tutors won’t give you the correct answer. They are real people and won’t know how to do everything and can make minor mistakes within the problems. Just make sure you go through and check everything and that it makes sense to you before you end the session.

Developer Response ,

Hello there,
We are sorry to hear that the Brainly Homework App did not meet your expectations. We're always looking to improve and we would greatly appreciate it if you could share with us your feedback. Whether it's about our math calculator, or any other issue, we're happy to help you at contact@brainly.com

Ads loading forever and not showing up at all...

The app it’s self is really good and very helpful and I appreciate it very much but, Recently for the past 3 days whenever I’ve went into the app and had to watch an ad as usual, it would load for very a long time and never show up in the end no matter how long I waited. I even tried many things to see what the problem was. My connection was fine and I’ve tried to refresh, turn off or shut off my phone, logging in out logging back in, deleting the app and re-installing, and offloading the app. But with all the efforts I put in to make it work it never did. So I decided to go on the website instead and it worked perfectly fine the ads did show up and let me play them. So the problem seemed to be the app it’s self, but the only thing that is inconvenient about going to the website instead of the app, is it only gives me a limited amount of ads I can watch to get answers in a day. I’m not sure if I’m The only one with this problem but I believe since a couple days have passed this seem to be a really worrisome for me and difficult since I really like the app in general. So therefore, I would like to see and know if there’s anything I’m doing wrong or something that I need to do to make it work. Please and thank you for your value time.

Mainly questions...

This app is amazing! A total life saver! I would 100% recommended this to anyone. But two questions. One, when I have a notification for things I go to my profile to look at the notifications and every time i click on it, it seems to say something like, “Oops, something went wrong. Try again,” but I refresh, restart my phone and it won’t fix it. Two, when I answer a question sometimes I need to ask them a question back first before answering, like what kind of math is this or something to clear something up, but once I answer something once I cant answer it again, maybe you can on a computer, but not on phone, so maybe you can make it so you can answer it twice. And I would like to suggest that when you click on the answers that you or someone else had answered on a subject like on their profile, it could show the answers you or they have answered. Thanks, and please get this seen!

I Wouldn’t Recommend Investing in their Subscription Options.

I've been a subscribed member since 2021. I bought this because I needed help in school (obviously). However, canceling the subscription is nearly impossible. The website only suggests renewal or different payment methods—nothing about canceling. Many of my other subscriptions don't have this issue. All I have to do is go into the app store and cancel it. It's straightforward, and I don't have to jump through hoops to get results. I've read tens of forums, but I've only been met with the repeated problem of cancellation. I've contacted their supposed customer service but no results. I guarantee that on the day I publish this review, they'll send me the email I've already contacted. Once read somewhere, Brainly removed the option from their website. If this claim is valid, that is beyond diabolical. The greedy nature of these people is very evident. With Brainly, however, there is only a renewal option. In my eyes, this is a scam. You deceive customers into buying your product but make it a forefront battle to cancel. If you are considering purchasing the subscription, don't. You're better off saying after school at your place of education or investing in better apps such as Socratic, Mathway, Photomath, etc. They make it much easier to cancel and/or have better deals in general.

traumatizing to say the least... (trigger warning)

IDK WHAT IS WRONG WITH YALL MODERATION TEAM (you guys probably don’t even have one and it is sooo evident) but i was shocked and disturbed this morning. i was finishing up an answer under a question i was doing only to see a image of something. i couldn’t see it clearly and a small part of me was like “hey this is something you probably don’t wanna see” but i wasn’t too sure and i already had clicked on the picture while that thought was going through my head. i must say it REALLY TRAUMATIZED ME, brainly was the LAST app i would ever expect to see gore on, it was so explicit and graphic but i won’t explain what i saw in detail, the most i can say is it looked like the victim got their neck and above smashed. a great majority of us are on there for hw help but on this app there’s a plethora of people trying to hack and surprisingly post gore. brainly needs to do better, i can’t imagine how much gore is on there that isn’t getting moderated properly, and also y’all let people have meaningless conversations on there, the brainly team needs to be precise and detect nonsense on the spot, there are children on the app. regardless of age no one wants to see images of that nature. you could say twitter and brainly are synonymous at this point because anything finds its way there...

Developer Response ,

We also would like to let you know that Brainly has a zero-tolerance policy for such behavior on our platform and our Safety Team will take steps to investigate this. Ensuring that Brainly is a safe peer-to-peer learning environment is extremely important to us and ask that if you see something inappropriate or that violates one of our guidelines that you let us know right away by reporting the content to a site moderator or administrator directly, or by clicking the “Flag or Report” button on questions and answers, or of course by contacting our support team at community@brainly.com.

The answer system is weird

Getting answers for my work is so easy to get to and 90% of the time is right which is great. I’m not complaining it’s not 100% because I’m still getting high grades and scores. The way it can read the question I get just from a photo and find post a like is amazing. The getting answers is definitely a 5 stars….. now the answer system
People will put the wrong answer under questions I’m using and I can’t find another post to help me out. I’ll figure out the question and want to post it so no one else has the same problem. But I CANT, no matter what I do. Even commenting under the wrong answer to explain how it’s wrong is hard. I tried to and got a message that said “comment won’t post this question was posted too long ago” huh? I’m using the question now though. Then I figure out how to answer but it’s random post not the ones I know the answer to. How can I answer RANDOM questions. I want to answer questions I’ve reviewed myself. Would love for this to be fixed I feel like it’d help people a lot to get the right answer 100% of the time! :)

Developer Response ,

Hi there!
Thank you for taking the time to share these comments with us. If you see any incorrect answers on Brainly, you can always report them on-site or to a moderator so that we can keep Brainly's answers of the highest quality. Hello there! We always look for ways to improve and we would greatly appreciate it if you could share your ideas via contact@brainly.com.
Best,
Aneta

Very Good, Could Be Better

This app offers a wide selection of verified answers and is very user friendly. I had no trouble finding specific problems that were in my school work, and the explanations were very detailed and helpful. Although, even after signing up, you only get (I believe around) 10 answers before you have to either initiate a free trial or start paying. I understand why this is, of course, as the app has to make money, somehow. Although, I believe a more profitable option may be to make the user watch an ad in between each answer. I don’t know about everyone else, but I would certainly be willing to watch an ad for each answer and explanation. I believe this would motivate more users to create accounts, and you could profit off of ad-cents rather than subscriptions. Because of having to start a trial, I will not be using this app anymore, despite its helpful features. I cannot say I would be doing the same if it included ads instead of forcing a subscription.

Unacceptable!

This app used to be really good to me, but now, I’m heartbroken and sad. To start off this review, the people who answered my questions gave “okay” answers. Now, I returned to using this app weeks ago for my homework. This app is fairly slow or fast on answering your questions based on the difficulty and the chance people will answer your question. Just to beware, anyone can answer your questions and the answers can be really unused and off topic. So yesterday, I reached my goal of answering 100 questions and I still needed more points for the rank Expert. This morning, I needed help on homework and was looking for answers. Turns out, someone deleted all my answers and reset my points to 211 instead of 711. My Brainiests was also deleted from 11 to 0. This is really unacceptable and leaving this app forever. It turned from an angel to a devil throughout the years and I couldn’t make anything out of this app anymore. It also offered a free trial and Brainly Premium, something like that and I could only view 15 questions for free. I saw wha Brainly Premium was for and I was shocked! I could post questions, get good answers and much more with it, but it is not use. Whoever is reading this and wanting to download this, don’t!

Horrible

I got the subscription trial to see if brainly plus was for me. I decided it wasn’t because I didn’t use it much during the free week. I didn’t want to pay money for something I didn’t use often. Unfortunately I forgot my password, so I did the forgot my passcode thing. It didn’t work. So I email them, ( I would rather call but they don’t have a customer service number), telling them that I would like to get into my account and the forget my password thing wasn’t working. They email me back saying to use the forget my password option. I email again saying that I wasn’t working and if they couldn’t get me into my account, can you at least delete it so I wouldn’t have to pay for 12 months of something I can’t use. They emailed me back telling me to go to account setting to delete my account. So, I email them again saying I can’t get into my account. Can they please delete my account or cancel my subscription. Again they tell me I can delete my account in my account setting that I can’t get into because I can’t get it to my account. Their customer service is horrible and as soon as I can I will be deleting that account.