iPhone Screenshots


Connect with Vancouver City Hall anywhere, any time!

VanConnect allows you to request a service, get emergency updates, locate nearby City facilities on the go, or get quick access to City online services.

Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue.

Have questions, problem, or feedback? Reach out to us at vancouver.ca/your-government/tell-us-online

What’s New

Version 4.1.2

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

Ratings and Reviews

2.6 out of 5
8 Ratings

8 Ratings

Yatesa01 ,

Working again

Recent update fixed the crash bug. Can log in and access the app now.

Cnaaaaa30 ,

Convenient to write a request

It’s convenient to use. Adding news section about city decisions and announcements can be helpful.

iLifeofbrian ,

Stopped working please update

Crashes upon opening.

App Privacy

The developer, City of Vancouver, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


City of Vancouver
45.2 MB

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Spanish, Turkish, Vietnamese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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