So what exactly do you get with the Jumia app?
- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers
With the Jumia App, shop safe and convenient online!
Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!
From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!
Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.
So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:
- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right
With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!
Operating in more than 23 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.
We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.
Contact us :
Algeria ==> https://www.jumia.dz/contact/
Cameroun ==> https://www.jumia.cm/contact-us/
Côte d'Ivoire ==> https://www.jumia.ci/contact/
Egypt ==> https://www.jumia.com.eg/contact/
Ghana ==> https://www.jumia.com.gh/contact/
Kenya ==> https://www.jumia.co.ke/contact/
Maroc ==> https://www.jumia.ma/contact/
Nigeria ==> https://www.jumia.com.ng/contact/
Senegal ==> https://www.jumia.sn/contact/
Tanzania ==> https://www.jumia.co.tz/contact/
Tunisia ==> https://www.jumia.com.tn/contact/
Uganda ==> https://www.jumia.ug/contact/
** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to firstname.lastname@example.org with subject "Fraudulent Ad" so that we can take the ad down.
Hello Jumia Fans!
With this release you will be abble to rate & review the products you bought, you will see products that are usually bought together on the product page, and follow you favourite sellers so you don't miss a thing. We've also done some performance improvements and bug fixing to improve our Jumia App!
If you like these changes, please let us know by rating and reviewing us in the App Store!
Ratings and ReviewsSee All
Express means nothing to these guys
After ordering a bunch of items of which two were supposed to be delivered within 24hrs(express), I get a quote that goes beyond 24 hrs and I figured it was for the whole cart and not the particular items that were supposedly express delivery items. It’s been over 5 business days now and still no delivery notice and to make things worse two items from the order end up being cancelled as out of stock. Why wasn’t this indicated during checkout?
I called their customer care yesterday and got different messages, one says deliver will be made today other says today their deliver staff don’t work. Like seriously, this is so messy. I have never received any item on the exact day it’s expected.
This is why I never use mobile money to make payments on your store as you are still lacking at so many levels to be trusted to deliver.
Jumia took out pay on delivery option from my profile
It’s so sad that am being forced to pay before getting my deliveries, I have been patronizing this platform for a very long time without any issues until I noticed the pay on delivery was taken out of my options, I clicked to know why and was told I probably had a failed delivery at some point which I don’t remember having any except a delivery guy who said I should come and meet him somewhere different from the location I Input online which I refuse cos it’s far from my location, he sounded very rude and told me I’ll come and pick my package up myself when am ready, and if that was the case it’s so sad that jumia representatives never even called me to ask me questions before flagging my account... if this is the way you want to treat ur esteemed customers then I guess I wouldn’t be a part of that... thanks
Developer Response ,
Hello, dear Dott ! We're so sorry you feel this way. Actually, this is not the only possibility for cash on delivery to be inactive.. this option can be inactive for some locations and items which are shipped from abroad (Jumia Global products). But of course we don't want to lose such a valuable customer like you. Please let us know from which country are you doing your shopping and your email address. You can send these details to: Jumia.email@example.com if you prefer.
Bad product , empty promises
I have been buying things on line but each time I buy on Jumia , there is no rest of mind ! I only buy from Jumia because i didn’t see it else where ! Not once , not twice ,not even thrice I have bought items from Jumia but the products were delivered bad ! Poor quality and one time used item ! The last Tripod selfie I ordered from Jumia was delivered with the Tripod stand not working ! Immediately i Called to complain about this bad product ! It has been over 2 weeks now , no body from Jumia has come to pick this bad product nor I have gotten any refund ! I have called and written mails but it is the same story of they will send someone immediately ! You can not buy anything thing from Jumia and proudly say you had a good shopping experience ! I can not recommend Jumia !
Developer Response ,
We're so sorry for the unsatisfactory experience, Can you please reach out to us privately by sending an email to Jumia.online.shopping@Jumia.com. With subject IOS complaint. We'll need to know your order number and the country you're doing your shopping from and again please the details of the issue. We'll help you in the best possible manner.
- AFRICA ECOMMERCE SERVICES
- 70.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, French
- Age Rating
- © Jumia | Africa E-Commerce Services
With Family Sharing set up, up to six family members can use this app.