One of the most downloaded delivery apps with over 30 million installs.
Apple chose Glovo for its "Best of 2016" award.
“Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch)
“Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times)
Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop.
Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you.
Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere.
WHY USE GLOVO?
▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019.
▶ Over 30 million installs worldwide.
▶ More than 20.000 partner restaurants, shops, stores.
▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country)
▶ Easy-to-use and to order.
▶ Order anything, anywhere, anytime, locally or further away.
▶ Track your delivery in real time.
▶ Fast delivery.
WITH GLOVO YOU CAN:
▶ Order anything you want.
▶ Order from any restaurant in your city.
▶ Discover local stores.
▶ Order any product you wish.
▶ Track and follow the delivery in real time.
▶ Receive your delivery in minutes.
▶ Rate your experience.
▶ Reorder your favorite items with 1 click.
▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries.
▶ Get free delivery with Glovo Prime. (only for specific countries)
Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you.
TALK TO US!
We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support.
You can also find us on:
▶ Our site: https://glovoapp.com/
▶ Facebook: https://www.facebook.com/glovoappES
▶ Instagram: https://www.instagram.com/glovo_es/
▶ Twitter: https://twitter.com/Glovo_ES
DOWNLOAD NOW – Anything you want, delivered in minutes.
Glovo’s mission is to deliver anything you need, fast! And today we’re raising the bar with some new improvements.
Here's what you'll find in our latest release:
- We’ve modernized the screen where you can track your order and delivery ETA
Loving our app? Remember to leave a review and let everyone know how Glovo is helping you.
Ratings and Reviews
The app could have been very handy. Unfortunately it just doesn’t work: it gives wrong locations to the drivers. At every delivery they had to call me to ask for my address, and it turned out that Glovo had sent them 500 meters away. I tried to edit the saved addresses but the app doesn’t allow that. One can only add a new one, without the possibility to delete the previous ones so they just keep adding. Furthermore, when I order I get an alert that I am trying to order for an address that’s “very far” from mine, while it’s exactly my place. Customer support is nonexistent when the driver is lost and if he arrives 30 mins late with a cold pizza the app just offers a free delivery for the next order - no way to get a refund. If they don’t fix their app, Glovo just can’t compete with all the other similar ones available on the Appstore.
The app have many flaws
First of all, app shows estimated delivery time and if there's a delay the time only changes without notice of delay. Estimated time of delivery is frequently unrealistically short and not possible hence the delay is frequent. There's no option to see location of restaurants, and therefore there's no way of telling if the estimated delivery time is even possible or you will have to wait until your food finally arrive cold. There is no option of leaving reviews and comments for restaurants, only thumbs up (like) or dislikes, and therefore the restaurants also don't have any feedback about customers reviews. The only option is to file complaint to Glovo customers service, which we all know is not so good,and they will maybe relay to restaurants. Frequently happens that you can see restaurants, search and pick your food only to get message that order is not accepted from restaurant because they're closed. If they're closed remove them from selection in app please. To summarize, lots and lots of places to improve. Realistically i use it because there's no other choice since they bought and crushed local "Donesi" service that didn't hadhave any of the above mentioned issues, when they were late you even got an apology message, small thing but makes you feel they actually care for the customers, unlike Glovo.
Developer Response ,
Please could you send an email to firstname.lastname@example.org with more details, so that we can personally assist you and resolve the issue.
If possible, please send it from the same email your Glovo account is registered with.
We look forward to hearing from you.
0/5 : would not recommend.
I wish I could rate them lower. My first Account with these people was flagged for some reason. They wanted me to send my passport and my credit card information which seemed wrong. I stopped using the app. I tried again last night with a new account and that one was also flagged and I finally caved and sent my information as I was starving. After finally getting ‘verified’ my account was still locked- even though they said it wasn’t- I couldn’t place orders! I restarted the app and everything and even wrote back to them in their email and they just copied and pasted the email they sent previously telling me that my account was able to be used. Which it was not. I was finally able to order however the restaurant that I wanted to order from had closed during all this useless back and forth. Today I tried to place an order again only for them to tell me that my account had been locked YET AGAIN. When i contacted the support I told them the same thing happened to me last night. The bot pretending to be a person just sent me another email on what steps to take to verify my identity YET AGAIN. I rarely leave poor reviews but this app is annoying and I am deleting my account for good. 0/5 would not recommend
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- Usage Data
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- Glovoapp 23 SL
- 210.4 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Arabic, Armenian, Basque, Bulgarian, Catalan, Croatian, French, Georgian, Italian, Kazakh, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2022 Glovo