Rappi - Deliveries in Minutes

Name: Rappi - Deliveries in Minutes
Rating: 4.6 (78971 reviews)
Author: Rappi

Pizza, Burgers, Tacos & More

Free · In‑App Purchases

79K Ratings
Ages

13+
Years
Category

Food & Drink
Developer

Rappi
Language

EN
+ 2 More
Size

402.5
MB

TRY RAPPI TODAY Get everything delivered in minutes. Discover the app that makes life simpler. Rappi brings you the best selection of food, groceries, liquor, convenience items, pharmacy essentials, flowers, and so much more. With over 200,000 restaurants and stores in 300+ cities across Latin America, Rappi connects you with the best products in your city. WHAT CAN YOU ORDER? - Your favorite meals: Pizzas, burgers, bowls, sushi, and much more. - Rappi Turbo for ultra-fast, 10-min deliveries: Over 8,000 everyday products and meals brought to your door in minutes. - Groceries: Fresh items from top brands, handpicked by experts and delivered to your door. - Pharmacy: Everything you need to take care of yourself, anytime. - Liquor and convenience: Drinks, snacks, and more for your next gathering with friends or family. - Pet care and gifts: Treat your furry friends or find the perfect gift from thousands of options. - RappiFavor: Need a concierge? We'll pick up, buy or deliver anything for you. Quick and reliable task-based deliveries are here to help. - Rappi Bank & Rappi Card: Credit card with no annual fees, cashback perks, and 24/7 support. - Rappi Travel: Plan your next trip with exclusive deals on flights and hotels. WHAT'S NEW WITH RAPPI - Follow your friends: See their favorites, share recommendations, and connect over what you enjoy. - Top recommendations: Discover local foodie picks from influencers, celebrities, and foodies across 9 countries. - Exclusive offers just for you: Enjoy personalized discounts and offers, all in one place and tailored to your interests. - Rappi Turbo has more: More products, more categories, and now lower prices. Plus, you can now get your entire grocery list delivered in minutes. - More precise searches: Find exactly what you’re looking for with AI-powered search. - 24/7 10-min delivery stores: More Turbo stores are open around the clock. Order what you need, whenever you need it. - And so much more: Update the app to explore all the latest features! HOW IT WORKS Browse everything the app has to offer, choose what you need, and get it delivered to your door in minutes with real-time tracking. Want it later? Schedule your delivery for the perfect time. WHERE WE DELIVER Rappi is available in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, and Uruguay—connecting you with the best your city has to offer. DOWNLOAD RAPPI AND REDEFINE HOW YOU EXPERIENCE YOUR CITY.

Ratings & Reviews

4.6

out of 5

79K Ratings

Best delivery app I’ve ever used
08/22/2022

samandclem
I live in the US and I was visiting Colombia for a month. Everyone told me to download this app and I’m so glad I did. This app is better than anything I’ve ever used in the US. In fact, I’ve stopped ordering through apps in the US because there are more problems than solutions. However, with Rappi, it has been incredibly easy. The menus are intuitive, the Rappi turbo function is genius! The Rappi delivery drivers follow instructions and the only issue I’ve ever had with the app was getting my card verified. That functionality is clunky, but I was able to get it resolved. Everything else is streamlined, modern and highly functional. I would only suggest an auto translation function for conversations from drivers. This app has an English version but some of the notifications and messages from drivers are in Spanish. I’ve seen this resolved in another app in Indonesia where they had common boilerplate questions and answers available to select to communicate with drivers. It was automatically translated to Indonesia for them and to English for me. You could also type your own comments, but those were not translated. Great job dev crew. This app and the service is borderline amazing.
Best delivery app I’ve ever used
08/22/2022

samandclem

I live in the US and I was visiting Colombia for a month. Everyone told me to download this app and I’m so glad I did. This app is better than anything I’ve ever used in the US. In fact, I’ve stopped ordering through apps in the US because there are more problems than solutions. However, with Rappi, it has been incredibly easy. The menus are intuitive, the Rappi turbo function is genius! The Rappi delivery drivers follow instructions and the only issue I’ve ever had with the app was getting my card verified. That functionality is clunky, but I was able to get it resolved. Everything else is streamlined, modern and highly functional. I would only suggest an auto translation function for conversations from drivers. This app has an English version but some of the notifications and messages from drivers are in Spanish. I’ve seen this resolved in another app in Indonesia where they had common boilerplate questions and answers available to select to communicate with drivers. It was automatically translated to Indonesia for them and to English for me. You could also type your own comments, but those were not translated. Great job dev crew. This app and the service is borderline amazing.
Lifesaver
04/23/2020

uislas1
I was really hesitant to use rappi at first but a friend insisted. Once I started I am hooked. I am very busy and rappi helps with everything! From going to the market for food, bringing breakfast, coffee and lunch to work, to picking up my dry cleaners, buying meds in the pharmacy, even buying a baby shower gift on one occasion, bringing cash from the ATM, picking up my contact lenses and paying for them, and now I can donate food packages during the pandemic. Yes, fruit is not ideal for them to bring, but when you have no time one or two super ripe bananas doesn’t affect me as much as having no food in the house does. You can ask them to bring food from any restaurant you want and not have to rely if the company works with them or not. Many Hunan and Shake Shack purchases made like this. I highly recommend. Of all the times I have used it, about 5-6 times have I received the order slightly off- a pepperoni less, an order askew, no knives and forks, etc but rappi has always helped in refunding those times.

Developer Response
We love that you love our app. We do everything for you because we want you do do more of what you like and less of what you have to do. 😎
Lifesaver
04/23/2020

uislas1

I was really hesitant to use rappi at first but a friend insisted. Once I started I am hooked. I am very busy and rappi helps with everything! From going to the market for food, bringing breakfast, coffee and lunch to work, to picking up my dry cleaners, buying meds in the pharmacy, even buying a baby shower gift on one occasion, bringing cash from the ATM, picking up my contact lenses and paying for them, and now I can donate food packages during the pandemic. Yes, fruit is not ideal for them to bring, but when you have no time one or two super ripe bananas doesn’t affect me as much as having no food in the house does. You can ask them to bring food from any restaurant you want and not have to rely if the company works with them or not. Many Hunan and Shake Shack purchases made like this. I highly recommend. Of all the times I have used it, about 5-6 times have I received the order slightly off- a pepperoni less, an order askew, no knives and forks, etc but rappi has always helped in refunding those times.
Developer Response 04/25/2020
We love that you love our app. We do everything for you because we want you do do more of what you like and less of what you have to do. 😎
HORRIBLE!
03/21/2023

Jcap7452
Took a month to even be accepted to create an account. When I tried signing up I then received “We’ve got your request and we’re on it!” After that nothing! It wasn’t until I wrote a review on here stating my issues that I was finally able to create an account. Rappi customer service is horrible and I wouldn’t wish it on anyone! Since Saturday I have been trying to place an order with no luck. My orders keep getting cancelled stating my account violates terms and conditions. They have charged me 5 times to verify my account and still it does not work. One of the many orders I tried placing I was charged for and then it cancelled but I was still charged and now have to wait 5-10 days for my refund. Customer support through the app is useless. They tell me to wait a few hours and my account should work and yet it does not. They then proceed to close my complaint listing it as resolved and again I start over with the exact same outcome. There is no way to speak to a live person even though they advertise 24/7 customer support. This has been the most frustrating and disappointing experience. The lack of customer support/service is unbelievable. If I didn’t have to wait for my refund my account would already be cancelled.
HORRIBLE!
03/21/2023

Jcap7452

Took a month to even be accepted to create an account. When I tried signing up I then received “We’ve got your request and we’re on it!” After that nothing! It wasn’t until I wrote a review on here stating my issues that I was finally able to create an account. Rappi customer service is horrible and I wouldn’t wish it on anyone! Since Saturday I have been trying to place an order with no luck. My orders keep getting cancelled stating my account violates terms and conditions. They have charged me 5 times to verify my account and still it does not work. One of the many orders I tried placing I was charged for and then it cancelled but I was still charged and now have to wait 5-10 days for my refund. Customer support through the app is useless. They tell me to wait a few hours and my account should work and yet it does not. They then proceed to close my complaint listing it as resolved and again I start over with the exact same outcome. There is no way to speak to a live person even though they advertise 24/7 customer support. This has been the most frustrating and disappointing experience. The lack of customer support/service is unbelievable. If I didn’t have to wait for my refund my account would already be cancelled.
Needs lots of improvement
05/16/2021

Yezhez
I have been using this app for almos 6 months now on a daily basis. I have used it as much as 5 times a day. I use it for the convenience yet needs much improvement when it comes to “communication.” Support is fast and good if you pay for the membership, and they have so far taken care of any issues. The problem is that 1 in 3 orders is wrong or missing something. Now keep in mind I use it every day 3 times a day or more, this means that one of my orders will be an “issue” everyday. It would be okay if it was once every other week or so. The other issue so to say is, all my orders are usually from the same places and the same order. Once there are 3 strikes I choose another place but the problem persists and it is very time consuming having to contact support and complain all the time. I do not like people that complain so much and now I am that person. I do think service can improve as far as always getting orders wrong or with missing items. Who is responsable to check an order prior to being sent/delivered, the driver or the restaurant? Neither will take the “blame” or responsibility.
Needs lots of improvement
05/16/2021

Yezhez

I have been using this app for almos 6 months now on a daily basis. I have used it as much as 5 times a day. I use it for the convenience yet needs much improvement when it comes to “communication.” Support is fast and good if you pay for the membership, and they have so far taken care of any issues. The problem is that 1 in 3 orders is wrong or missing something. Now keep in mind I use it every day 3 times a day or more, this means that one of my orders will be an “issue” everyday. It would be okay if it was once every other week or so. The other issue so to say is, all my orders are usually from the same places and the same order. Once there are 3 strikes I choose another place but the problem persists and it is very time consuming having to contact support and complain all the time. I do not like people that complain so much and now I am that person. I do think service can improve as far as always getting orders wrong or with missing items. Who is responsable to check an order prior to being sent/delivered, the driver or the restaurant? Neither will take the “blame” or responsibility.

We redesigned the post-purchase experience so your deliveries are clearer, faster, and easier to get support for. Now you can: •Review your order before confirming it. •Add precise addresses to avoid issues. •Track your order in real time with clearer updates. •Access support quickly and solve problems on your own. •See a full summary of your order and chat with your Rappi at the end. •Enjoy a new icon to bring in the holiday vibes. •Experience speed improvements and bug fixes. Thanks for choosing Rappi. We’ll keep working to make your experience even better.

Version 8.20

5d ago

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Ratings & Reviews

What’s New

Version 8.20

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

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