Furbo-Treat tossing pet camera 4+

Until it stopped connecting to the app on my phone. I bought this in April 2021. I did all the options in troubleshooting. Nothing helped The only change was my iPhone updated. I get ahold of customer support and their option is for me to subscribe to nanny service or buy a discounted 360 version in exchange for my current Furbo. The dispenser works just fine, my router shows it’s connected, I’m not going to subscribe or buy a new one if you can’t guarantee me you will keep your app updated with new phone updates so I can connect to the video. There are other options out there.

But there’s some weird inconsistencies that could make it better:

The fifteen second clips are strangely cropped sometimes. It’ll have nothing in it and then just stop after a few seconds of my cat. Seems weird.

The other one is that out of the last two weeks I’ve been away it hasn’t made the daily diary super cuts of the day and just says please make sure your Furbo is plugged in and it is. Because if I have a days worth of clips.

That being said - super good at picking up when people enter the space and notifying me. Pretty good at identifying cat selfies. But unsure if actually picks up noises like it says it does like meowing. I have a pretty vocal cat and it hasn’t ever notified me of meowing while I was away. But maybe she only vocalizes when I’m there.

All in all worth the annual fee - but could have some quality of life improvements and relatability with the daily overviews.

This app used to connect/stream video easily, but the last time that I successfully was able to connect to my Furbo camera was 1.5 months ago. I originally assumed some update between iOS and the Furbo app was the issue, but with no improvements over the course of 1.5 months, and no success with any of their troubleshooting steps (including a full hard reset of the camera, resetting WiFi, etc.), I think it’s fair to say that this app just does not work anymore.