Ideal Flex Work

Name: Ideal Flex Work
Rating: 4.4 (963 reviews)
Author: Dayforce Corporation

Flexible Work, Instant Pay!

Only for iPhone

Free · Designed for iPhone

963 Ratings
Ages

16+
In-App Controls
Category

Lifestyle
Developer

Dayforce Corporation
Language

EN
+ 2 More
Size

136.8
MB

iPhone

*Previously Flex by Jitjatjo With Ideal, you choose when and where you work. All the perks of being your own boss, with the added benefits of W-2 employment. The ideal way to work flexibly, build your own schedule, with a few extra perks. - Own your schedule - Choose your hours and locations, see the pay rate, and only accept the shifts you want to work. - One profile, many jobs - Set up your profile once, and we'll show you all the shifts you can work across different industries. - Join our community - Be a part of a growing community of workers forging a flexible career path and learn new skills as you work. - Ideal benefits - Enjoy the added perks of W-2 employment. We handle your payroll taxes and more. - Mobile support - We're here for every step of your journey whenever you need support. LET’S GET STARTED Download Ideal and introduce yourself to our team today, we’d love to meet you!

Ratings & Reviews

4.4

out of 5

963 Ratings

Few shifts + new “feature” docks your pay.
10/14/2024

Greg Lamont
I’ve worked with JJJ for years now. Once you’ve worked a certain amount of gigs, your pay rate increases to $25/hr. However, they’ve recently added a new “feature” that shows you gigs at a lower rate so you have the “option” of taking them or opting out. In actuality, this is an excuse to pay you less. Now, the location I’ve been working at only shows me gigs that range from $18-20/hr. And sure, you have the option to not accept them due to pay rate, but the problem is, everyone is now competing to pick up gigs at the lowest price, so the whole shift is filled with people working at a lower rate. The worst part of this is that I’ve seen no increase in the amount of gigs that populate. I’ve already had issues with JJJ: There aren’t that many jobs in NYC and because of that, the jobs that do appear are impossible to snag unless you immediately tap into the app and hit accept. Everyone I know has had instances of payroll giving them improper amounts and it being a pain to get their money right. This one time I didn’t get paid for a shift for weeks, and they never reached out to me to help sort it out. But this is the nail in the coffin. The only reason why I singled this out was because it paid well and the gigs I did work consistently with had kind supervisors (not JJJ staff). But forcing this feature onto people has pushed me over the edge. You can’t even turn it off. I’ll be searching for a new job.

Developer Response
Hi Greg, we’re sorry you had a tough time with pay and distance. Our app shows location, pay-rate, and estimated gross pay before you accept gigs to give you flexibility. If you’d like to discuss further, please contact us at hr@jitjatjo.com.
Few shifts + new “feature” docks your pay.
10/14/2024

Greg Lamont

I’ve worked with JJJ for years now. Once you’ve worked a certain amount of gigs, your pay rate increases to $25/hr. However, they’ve recently added a new “feature” that shows you gigs at a lower rate so you have the “option” of taking them or opting out. In actuality, this is an excuse to pay you less. Now, the location I’ve been working at only shows me gigs that range from $18-20/hr. And sure, you have the option to not accept them due to pay rate, but the problem is, everyone is now competing to pick up gigs at the lowest price, so the whole shift is filled with people working at a lower rate. The worst part of this is that I’ve seen no increase in the amount of gigs that populate. I’ve already had issues with JJJ: There aren’t that many jobs in NYC and because of that, the jobs that do appear are impossible to snag unless you immediately tap into the app and hit accept. Everyone I know has had instances of payroll giving them improper amounts and it being a pain to get their money right. This one time I didn’t get paid for a shift for weeks, and they never reached out to me to help sort it out. But this is the nail in the coffin. The only reason why I singled this out was because it paid well and the gigs I did work consistently with had kind supervisors (not JJJ staff). But forcing this feature onto people has pushed me over the edge. You can’t even turn it off. I’ll be searching for a new job.
Developer Response 10/16/2024
Hi Greg, we’re sorry you had a tough time with pay and distance. Our app shows location, pay-rate, and estimated gross pay before you accept gigs to give you flexibility. If you’d like to discuss further, please contact us at hr@jitjatjo.com.
Instant Pay Fails
05/04/2020

SelRecs
I’m a little perplexed by all the 5 star reviews... I worked for this company for a couple years and did a lot of gigs with them. I hung in there because I was rooting for the app to get better. The work is fun, but the app is a disaster. At least 1 in 3 gigs did not pay on time. I spent valuable free time chasing down my “Instant Pay”, which often came 10 days later. At first it was just when the app malfunctioned, but then it would happen when the app was working fine. Jit Jat Jo would always remind me that Instant Pay was not guaranteed- but when I would go on Craigslist looking for new jobs to replace JJJ I would always see their ads “Flexible Work- Instant Pay”. Not cool at all. Service industry workers generally work paycheck to paycheck and NYC is expensive, so it’s unacceptable to run a business this way. The rep from HR would reason with me that I should “understand” the situation- they were expanding to Washington DC and Chicago. My answer to that is that no company should expand if they can’t deliver what they advertise. Either fix the Instant Pay, take it out of your advertising all together or keep working on it as a “beta feature” letting each and every worker know before hand that it is not an actual feature but one that is being tested. I see that the company is switching over to essential worker jobs, which I commend. But if they keep advertising Instant Pay and not delivering, that’s going to be a problem.

Developer Response
Thank you for the feedback. As this review was written in early 2020, we ask that you give us another try as we have made a significant number of improvements and updates to the platform based on feedback just like this. If you have any questions, please feel free to message us through the app or by emailing hr@jitjatjo.com.
Instant Pay Fails
05/04/2020

SelRecs

I’m a little perplexed by all the 5 star reviews... I worked for this company for a couple years and did a lot of gigs with them. I hung in there because I was rooting for the app to get better. The work is fun, but the app is a disaster. At least 1 in 3 gigs did not pay on time. I spent valuable free time chasing down my “Instant Pay”, which often came 10 days later. At first it was just when the app malfunctioned, but then it would happen when the app was working fine. Jit Jat Jo would always remind me that Instant Pay was not guaranteed- but when I would go on Craigslist looking for new jobs to replace JJJ I would always see their ads “Flexible Work- Instant Pay”. Not cool at all. Service industry workers generally work paycheck to paycheck and NYC is expensive, so it’s unacceptable to run a business this way. The rep from HR would reason with me that I should “understand” the situation- they were expanding to Washington DC and Chicago. My answer to that is that no company should expand if they can’t deliver what they advertise. Either fix the Instant Pay, take it out of your advertising all together or keep working on it as a “beta feature” letting each and every worker know before hand that it is not an actual feature but one that is being tested. I see that the company is switching over to essential worker jobs, which I commend. But if they keep advertising Instant Pay and not delivering, that’s going to be a problem.
Developer Response 04/01/2021
Thank you for the feedback. As this review was written in early 2020, we ask that you give us another try as we have made a significant number of improvements and updates to the platform based on feedback just like this. If you have any questions, please feel free to message us through the app or by emailing hr@jitjatjo.com.
Bartender!
09/27/2024

SCAM IN 2024
THIS AGENCY IS A FRAUD! I do not recommend. The “gigs” are not real. They are sent out randomly once you select, it’s conveniently taken away. Keep in mind there are glitches in the app which causes lag time to get into gigs. I finally got a gig, funny thing it was located in New Jersey. I traveled from New York to New Jersey. I took on this gig thinking that I would get paid out quickly. The gig was on 9/17 at 3pm-8pm. I didn’t receive payment until 9/27. I was told immediate payment once gigs are completed during their interview process. That was not the case here. Allegedly your first payment is sent 10 days afterwards but your following payments maybe sent via quick pay but it’s not guaranteed. I should’ve received about $95 for the gig, instead I received $79. THEN…the funds was sent to the wrong account. I updated my account information several days PRIOR to payment being distributed. I called in to speak to HR aka Kanisha. She was not helpful at all and told me to call in to Payroll. She claims that she couldn’t transfer the call. I had to call in again, to payroll and Kanisha answers the phone. Then she claims she can’t assist although she’s apart of BOTH payroll and HR. I proceeded to send several emails about updating my account and receiving my funds immediately. They sent my funds to the wrong account on purpose. Thanks to Kanisha 😒 If they attempt to remedy it, then I’ll have to wait 10 business days for my funds. This was not my first and last gig.
Bartender!
09/27/2024

SCAM IN 2024

THIS AGENCY IS A FRAUD! I do not recommend. The “gigs” are not real. They are sent out randomly once you select, it’s conveniently taken away. Keep in mind there are glitches in the app which causes lag time to get into gigs. I finally got a gig, funny thing it was located in New Jersey. I traveled from New York to New Jersey. I took on this gig thinking that I would get paid out quickly. The gig was on 9/17 at 3pm-8pm. I didn’t receive payment until 9/27. I was told immediate payment once gigs are completed during their interview process. That was not the case here. Allegedly your first payment is sent 10 days afterwards but your following payments maybe sent via quick pay but it’s not guaranteed. I should’ve received about $95 for the gig, instead I received $79. THEN…the funds was sent to the wrong account. I updated my account information several days PRIOR to payment being distributed. I called in to speak to HR aka Kanisha. She was not helpful at all and told me to call in to Payroll. She claims that she couldn’t transfer the call. I had to call in again, to payroll and Kanisha answers the phone. Then she claims she can’t assist although she’s apart of BOTH payroll and HR. I proceeded to send several emails about updating my account and receiving my funds immediately. They sent my funds to the wrong account on purpose. Thanks to Kanisha 😒 If they attempt to remedy it, then I’ll have to wait 10 business days for my funds. This was not my first and last gig.
Have not been receiving in app notifications at all…
Jul 19

E. Dubb
I reached out to support in the app and basically received the runaround about there not being any gigs because it’s slow. I have not been receiving in-app notifications at all. The little gigs that have shown up I’m only able to see them because I check the app sporadically or because I received an SMS text message telling me so otherwise the in-app notifications that we usually receive to tell us we have a gig has not been working/functioning for me at all. That feature broke for me after the last update. Even if it’s slow currently how am I supposed to know if I’m receiving any gigs if one of the major components of the app is not even working? I have tried deleting and reinstalling the app and all my notifications are turned on so this is an app issue that needs to be fixed. JJJ is not supportive and they don’t set you up for success if anything they hinder it.

Developer Response
Hi Alexi,We do value your feedback and we would love to learn more about your issue so that we can help rectify it for you. Please contact a member of our Community Management team at 212-235-1616 so that we can better assist you. Thank you again for being a valued member of our Community.
Have not been receiving in app notifications at all…
Jul 19

E. Dubb

I reached out to support in the app and basically received the runaround about there not being any gigs because it’s slow. I have not been receiving in-app notifications at all. The little gigs that have shown up I’m only able to see them because I check the app sporadically or because I received an SMS text message telling me so otherwise the in-app notifications that we usually receive to tell us we have a gig has not been working/functioning for me at all. That feature broke for me after the last update. Even if it’s slow currently how am I supposed to know if I’m receiving any gigs if one of the major components of the app is not even working? I have tried deleting and reinstalling the app and all my notifications are turned on so this is an app issue that needs to be fixed. JJJ is not supportive and they don’t set you up for success if anything they hinder it.
Developer Response 03/27/2018
Hi Alexi,We do value your feedback and we would love to learn more about your issue so that we can help rectify it for you. Please contact a member of our Community Management team at 212-235-1616 so that we can better assist you. Thank you again for being a valued member of our Community.

Bug fixes and performance enhancements.

Version 2.145.0

1d ago

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