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- Seat selection improvements
- General bug fixes and improvements
Ratings and Reviews
Flight, facilities, amenities and plane review:
I did enjoy the air portion of the flights to Mexico, Costa Rica and return to USA. However, the quality of the planes and terminal facilities were not the best. Not sure if it was because Mexico is or was planning a new airport or because you have not negotiated better leases. Planes need updating: no WiFi o USB charging in either planes or terminals. And in both Mexico and US we had to walk down steps, ride in buses, wait standing and walk long distances to reach gates that changed and were not notified in App or e-mail. Not sure what people with disabilities went through. Buy at my age (70) it was quite a challenge. I’m not sure I can handle going through that again. Also there was no food available even to purchase? What’s up with that when you had free alcohol available up to hard liquor. Thank Goodness for the unhealthy potato chips. Remind me to bring a lunch next time if there is a next time. Thank you for the opportunity to comment.
PS And by the way, the crew did a great job despite the lack of resources. Hats off to them.
Traveling with are 1 year old and they cancelled are flight.
Got a phone call this morning and it was interjet saying are return flight has been canceled, after talking with them they said the next flight they could get us on was in two days. They offered us no accommodations or help with are rental car or food. We were not prepared for this or expecting these extra expenses. The guy on phone told me I needed to talk to customer service after changing my ticket, but then after changing my ticket he said that they changed my ticket for free, like they were doing me a favor. And that since he did that ,customer service would not compensate me or help me in anyway. Was on hold with them for an hour and then call was dropped. Beware if they ever do that to you. Talk to customer service first about being put up before making your new flight. 👎🏼👎🏼👎🏼👎🏼👎🏼
At the time we booked, it seemed to be a good idea. We vacationed all over Mexico and really enjoy the beaches but getting there can be a problem.
The seats are comfortable in all classes. Don’t fly through Mexico City unless you really have to. Very difficult and confusing, staff very uncooperative. Mexico has a lot to offer American tourists, it after all their major source of income. Inter-jet should keep that in mind when they seat all their passengers the decide to take an hour to fuel the aircraft after sitting empty at the gate two hours prior. I regret not taking Spanish in school as it’s a beautiful language; bet we feel that a company that has millions of customers that speak a limited amount of Spanish could accommodate by offering English instructions. We will continue to visit Mexico but will use other transportation and never use Interjet
- ABC Aerolineas, S.A. de C.V.
- 61.2 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
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