Spent hours trying to do the WiFi pairing but it simply does not pair. Connected Bluetooth, not an issue but I’m sure there are lots of settings hidden in the app which remain inaccessible to the user due to poor connectivity.

I read a number of poor reviews for this app, but really didn’t experience any of issues mentioned. The app worked well at least for me.One request I would make is that being the victim of a hacker neighbor it would be great to turn off wifi and bluetooth on the soundbar. Since most people are not lucky enough to live in homes far enough away from others to be out if wireless range, or live in apartments, broadcasting wifi or bluetooth without a password is now dangerous, and listening to others brag how they get into neighbors networks and networks of people they rent to through open wireless is scary.Would be great to offer an option in the app to turn off wireless when not needed, unless it already exists and I am missing how to do it. Thanks!

I have spent hours and hours on trying to get this soundbar to work with a TV, trying with 2 different ones. The center channel may on occasion make an appearance, otherwise you only get background sound. I tried the HDMI cable that came with it. I tried 8k certified as well as tried those that came with my Xbox X and PlayStation 5, even bought an optical cable… nothing. I also have had another JBL soundbar and it was a little better if you were willing to forget watching anything unless the bar decided it was in a good mood. Quality Control for Harmon Kardon is total garbage, both hardware and software. Just avoid any of their products except there throwaway portable speakers you can buy for $10 to $20 at discount stores, soon to appear at a Dollar Store. There soundbars should be there too since you can use them as a Bluetooth speaker… an expensive Bluetooth speaker that has to be plugged into power to work. Garbage.

Setup won't work if you're paired with bluetooth: make sure to "forget this device" before starting- Unplug device- Plug back in- Open up the app (make sure you're connected to your wifi)- Wait till you see STBY- Hit the power button, wait till you see SETUP WIFI- After a few seconds you should see the app detect the device- Follow instructions from hereIt will update the software, which may take a while and the app may say it failed, but wait till the device says "DONE", quit the app and restart and you should see it If none of this works, hold down power until the device reboots and wifi is cleared and try again. JBL needs to do a much better job with this app, it should not be this complicated to setup.