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Description

#1 ONLINE SHOPPING DESTINATION 

100% Guarantee | Secured Payment | Free Shipping | Huge Savings 

Welcome to the brand new design of the LAZADA mobile app! Join over 140 million shoppers on LAZADA for the best shopping experience on mobile. Download and shop now to discover the best of LAZADA everyday with: 

11.11 Sale – Lazada’s Biggest One-Day Sale
Expect millions of deals, vouchers, and massive discounts this November 11 with Lazada's Biggest One Day Sale! Watch out for products going on Flash Sale and look for exclusive Brand Mega Offers to avail of even more discounts this 11.11! 

Never miss out on the items you have been eyeing with Lazada's pre-sale feature giving Lazada shoppers a head-start in locking in their purchases. With Lazada's Biggest One Day Sale, you can now get items out of your wish list and into your shopping carts! 

DAILY FLASH SALES & VOUCHERS 
Save more with exclusive app-only offers, promo codes and discounts updated everyday. 

PERSONALISED RECOMMENDATIONS
Enjoy shopping at ease - Shopping made easy with personalised products, categories and official brands at best prices and tailored to your interests, delivered right on your homepage doorstep.

OFFICIAL STORES DESTINATION 
Shop the diverse range of world’s leading lifestyle brands at your fingertips, including Nike, L’Oreal, Philips, Nestle, Ray Ban and much more. 

CATEGORIES
Enjoy hassle-free online shopping and home delivery for a huge variety of products in electronics, sports, beauty, digital, groceries, toys, motorcycles, pets, shoes, fragrances, health, men’s fashion, women’s fashion and much more. 

BUYER GUARANTEE 
Check product reviews, see seller ratings and interact with sellers directly! Dissatisfied? Simply return for a full refund up to 7 or 15 days (depending on the type of items from Lazmall, fulfilled by Lazada, Marketplace, and Global Collection).

SECURE PAYMENT
Pay securely through multiple payment options available including cash-on-delivery.

App Highlights:
- App Exclusive Notifications for Daily Offers, Deals & Discounts
- Personalised Recommendations of Products, Categories & Brands 
- Full-scale Search Filters by Category, Brand, Price, Rating, Color and More
- Customer Ratings & Reviews 
- Q&A for Direct Customer – Seller Interaction 
- Order Tracking 
- Fast Delivery
- Log-in via Facebook
- Sharing via Facebook, Twitter, Google+ and more 

Most Trusted Online Shopping Destination Marketplace in Southeast Asia!

Indonesia 
* Marketeers 2017 – Best WOW Brand for E-Commerce 
* Sinyal 2016 – The Best Online Shop Apps
* IDEA 2016 – Platinum Winner B2C Marketplace E-Commerce
* Indonesia Cellular Award 2015 – Best Online Shop App 

Thailand 
* 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
* 2016 Priceza Award – Top Marketplace 

Singapore
*Asia One People's Choice Awards 2015: Top 3 E-Retailers in Singapore 

Philippines
* Readers Digest Most Trusted Brand Award 2014 – Gold Standard 

Countries supported:
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam 

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*DISCLAIMER* 

Recently, we’ve been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. 

If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this. 

What’s New

Version 6.38.1

Thanks for using Lazada! We’ve enhanced the performance of the app for a more enjoyable shopping experience.

What’s new:
• 11.11 Sale celebrations and special deals, discounts and vouchers
• Enhanced ‘Just for You’ section for more personalised product recommendations
• Enhanced privacy setting for Message Box & IM

Ratings and Reviews

4.6 out of 5
29.7K Ratings

29.7K Ratings

7 3 ,

report on attempted deliveries were all untrue

When item ordered were not delivered within time frame as promised, the tracking website could still say that several delivery attempts were made. When overdue delivery was finally made at 7 pm , we interviewed the courier and found out that the item delivered was only picked up a day before, stayed with the courier for a day because their courier’s delivery van was “colored coding”, thus it was their first attempt . Window given for delivery says “ anytime within the next three days, do they expect person authorized to receive delivery to be on stand-by for 3 day 24 Courier do not call nor leave message, we have to call all unknown missed call coming in our cellphone. We even tested back to unknown numbers saying pls come during office hours. Worst is that after complaining to the customer care, all their answers are what they were trained to do “ within the box- although they are quite fast in sending you summary calls which also were all “patterned” statements not addressing your concern. Request for assistance to talk to person in authority to help customer is NIL. , reason given is that they have many calls to attend. Was referred to live chat who
are no different.

tengvilla ,

Lazada IOS latest update

Hi guys,

Im from Manila, Philippines and I updated to the latest update from Apple App Store. After updating, Lazada app wont run. When I click the Lazada app icon, it would give me a blank black pop up and go back to Lazada app icon without opening it. This started yesterday, July 16, 2019, Wednesday. I called Lazada help desk and reported the problem.

Reboot my iphone, and problem still the same. Deleted Lazada app and redownload (6 times now) with same problem. My wife too had the same problem after updating. Btw, I used iphone browsers, safari, firefox n microsoft edge n when i go to the Lazada website, got another problem, it will close the three browsers without going to the website.

Btw, I used my windows 10 64bit laptop and I can log in without any problem.

Kennieb ,

Returns have been a problem

I have had to return items twice. The first time LAZADA failed to give all necessary info but told me that was all I needed. When I got to LBC they wanted me to take the package back. It was too inconvenient since I had to travel by tricycle so I left the package and contacted LAZADA. Repeatedly I was told I didn't need any further info for LBC to process the package. After talking with the Lazabot, which I hate, I finally got a real person to send me the info LBC wanted.
The second time, I received an item I did not order and the second part of the order didn't arrive (I had ordered two of the same item but LAZADA makes it two orders). When I arrived at LBC I was told there was an error in the info which I had printed from the LAZADA (LBC shipping label). LBC accepted the return package. When LAZADA sent a message to me that the return had been received, they would give me credit for only one item even after I told them I didn't receive the second item. I have had one email and one phone message asking me how many items did I receive. A phone call I received asked me why I didn't return two items. Finally, after speaking to at least five different people, the issue was resolved.
The staff which helped me were always polite and friendly and wanted to help. But, I think LAZADA needs to get organised and quit using that Lazabot.

Information

Seller
Lazada Group GmbH
Size
251.7 MB
Category
Shopping
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Bengali, Burmese, Chinese, Dutch, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Nepali, Polish, Portuguese, Russian, Singhalese, Spanish, Thai, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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