Though I have long used and really like the Mail Designer app, I am giving this app one star, because there were no updates or notices of updates provided to me in App Store since version 1.8.5 (August 2019), and no notices from Equinox that there were updates available and downloadable from the app. When I realized that there were updates I missed, and tried to update on the App Store, I was unable to do so (the infiitely spinning wheel), even though my Mail Designer 365 Business plan is valid until February 2021. When I went onto the Equinox site to look at my account, it does show that I have the 365 Business plan until next Feb. 2021., but at the top of the page it says that my "team has no subscription yet" and prompts me to buy a plan. To repeat, I already have one for which I paid almost 10 months ago! Why is there such a disconnect between Equinox and the App Store? Why were no updates offered through the App Store application since August 2019? Equinox has to do a better job of providing notices of updates to all clients who have the 365 account whether they purchased the plan through the App Store or directly from Equinox. How about letting us know there is an available update when we open the app and make it downloadable from the app? Fix this problem and I will change my rating.
Hi there!Apple and the App Store app on your Mac take care of all updates – we’ve made the latest versions available 👍But if that’s not working, you can always grab the very latest version from maildesigner365.com - that will also auto-update. Happy Holidays,The Mail Designer 365 Team