MBS Field Tech

Productivity

Free · Designed for iPad

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce. MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”

  • 3.3
    out of 5
    9 Ratings

Bug fix when adding new equipment to the app

The developer, Communications Data Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • Communications Data Group, Inc
  • Size
    • 50.1 MB
  • Category
    • Productivity
  • Compatibility
    Requires iOS 15.1 or later.
    • iPhone
      Requires iOS 15.1 or later.
    • iPad
      Requires iPadOS 15.1 or later.
    • iPod touch
      Requires iOS 15.1 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • © 2023 Communications Data Group, Inc