MICAS - Shop Women's Fashion 4+

I loveeee this brand ! Half of my closet is micas but the app definitely needs a face lift. I’ve saved probably so many items & every time I go back to the app my list is wiped & I have to search for them again! Because shipping takes so long I like to save my items & order one big order. If they would remember my favorites it would make that a lot easier !! Please fix ♡

Dear valued customer, we're so sorry for the inconvenience, and thank you so much for your feedback! We've passed this info to our tech team and they are on it now! Thank you for your support! Please stay tuned! Meanwhile, if you have any other questions, please don't hesitate to send us an email at support@shopmicas.com and our dedicated customer care team is always here for you!

I have never written a review in my life. But this experience with Micas was so underwhelming for the amount of effort they put into advertising. First off the shipping was horrible. It took almost 3 weeks to get my package and I wasn’t aware that there was a delay in getting package until I reached out to them. Now to return multiple items, the process is once again difficult. I had to reach out because their site won’t let me return the items conveniently, so a rep responded and expects me to do the work of letting her the items I am returning. This service is worst then Shein but they are trying to charge Zara prices. Are you kidding me?

Dear valued customer, we sincerely apologize for the trouble caused to you.

Generally, our standard shipping takes around 8-12 business days to arrive. Sometimes, a delay may be caused by some reasons in logistics, which is out of our control. But we definitely will follow up on the issue if it happens and make sure that our customer receives their parcel ASAP!

We're so sorry that your purchase was not up to your expectations. We will improve our service overall, could you please give us one more chance by contacting us at support@shopmicas.com

There is absolutely no reason why my order shipped out two weeks from my purchase date even with general shipping. It is not clearly communicated and when I reach out to customer service it took them a week to respond. All they said was that one piece of clothing was out of stock, which makes no sense. I will not shop from this site anymore. I will advise anyone to purchase elsewhere or purchase a month in advance at least.

Dear valued customer, we sincerely apologize for the trouble caused to you.

Generally, our standard shipping takes around 8-12 business days to arrive. Sometimes, a delay may be caused by some reasons in logistics, which is out of our control. But we definitely will follow up on the issue if it happens and make sure that our customer receives their parcel ASAP!

We're so sorry that your purchase was not up to your expectations. We will improve our service overall, could you please give us one more chance by contacting us at support@shopmicas.com