NETGEAR Insight

Name: NETGEAR Insight
Rating: 4.3 (4493 reviews)
Author: NETGEAR

Productivity

Free · Designed for iPad

4.5K Ratings
Ages

4+
Years
Category

Productivity
Developer

NETGEAR
Language

EN
+ 4 More
Size

166.6
MB

NOTE: Insight is used to manage ONLY the listed set of NETGEAR's Insight Managed devices. Insight does NOT manage all NETGEAR Devices. Insight Managed Devices SMART MANAGED PRO SWITCHES: GC108P GC108PP GC110 GC110P GC510P GC510PP GC728X GC728XP GC752X GC752XP GS108Tv3 GS110TPv3 GS110TPP GS110TUP GS710TUP GS716TP GS716TPP GS724TPv2 GS724TPP GS728TPv2 GS728TPPv2 GS752TPv2 GS752TPP MS510TXUP MS510TXM WIRELESS & WIRELESS ROUTER GATEWAYS: WAC505 WAC510 WAC540 WAC540B03 WAC564 SRK60 Orbi Pro SXK80 Orbi Pro WiFi 6 SXK30 Orbi Pro WiFi 6 Mini WBC502 WBC502B2 WAX610 WAX610Y WAX620 WAX630 WAX608Y WBE710 WBE718 WBE750 WBE758 WAX605 WAX625 WAX628 WAX630E WAX638E WAX615 WAX618 NETWORK STORAGE DEVICES: Monitoring and firmware management of NETGEAR ReadyNAS 420, 520, 620, 3000, 4000 and 5000 series Here is the full list of devices Insight manages by model [https://www.netgear.com/insight/devices.aspx]. Make sure your device is on this list to ensure your device will be manageable by Insight. After download, create your Insight account and let Insight help you add your Insight managed devices and create and configure your network. Insight Advantages: Use Insight to discover, register, install and configure your Insight managed devices - switches, wireless access points and router gateways, and storage devices, as well as to setup your wired and wireless networks. Additionally, with the Insight app you can check the status of your network, re-configure and fine-tune settings and troubleshoot. You also can receive alerts and notifications on critical and important events related to your devices and networks. Most of the features available on the Insight Cloud Portal are available on the mobile app, making the NETGEAR Insight app an excellent tool to help stay on top of all your Insight-devices based networks. Additionally, with the Insight app, you have direct access to NETGEAR Help and Support. You truly have full visibility and control of all your networks in the palm of your hand – anytime, anywhere. Unlike most network management solutions, NETGEAR Insight is a complete unified network management solution built specifically for the SMB market. With the easy, user friendly networking experience, NETGEAR Insight app enables multi-device configuration, network management, monitoring, and service deployment of select NETGEAR wireless, switching, routing and storage devices. Feature Highlights: * Remote access into your networks and devices from anywhere right through your phone * Unified and simplified multi-device configuration from your phone * Unified cloud management of both wired and wireless networks * Manage multiple network locations from one screen * Troubleshoot issues and get NETGEAR Support right from your Insight app * Intuitive mobile user experience * No additional need for cloud controller, appliance, network manager, or PC/server NETGEAR Insight Managed Devices -- check for list of devices managed by Insight [https://www.netgear.com/insight/devices.aspx]: * Insight Managed Wireless Access Points – Meeting the need for higher bandwidth, multi-user support * Insight Managed Switches — Networking made simple * ReadyNAS Storage — Powerful, scalable Now NETGEAR Insight supports landscape mode for tablets. Additionally, the NETGEAR Insight Cloud Portal is also available at https://insight.netgear.com.

Ratings & Reviews

4.3

out of 5

4.5K Ratings

Difficult to get a pro license
02/27/2024

GeoConsumer
I have to say that these access points are quite easy to set up. Easier than most I have to say grade for guest networks because you can isolate the clients so they can’t see each other truly an inexpensive way to implement a guest network or even for home. Powerful range. The only thing I have to say is that it’s difficult to get a pro license in order to manage these access points remotely after the first initial year of free connectivity with insight. You have to buy a license to access all the functions otherwise you would need to know the IP address that you’ve set statically to access via the web browser, remote support would no longer be available.
Difficult to get a pro license
02/27/2024

GeoConsumer

I have to say that these access points are quite easy to set up. Easier than most I have to say grade for guest networks because you can isolate the clients so they can’t see each other truly an inexpensive way to implement a guest network or even for home. Powerful range. The only thing I have to say is that it’s difficult to get a pro license in order to manage these access points remotely after the first initial year of free connectivity with insight. You have to buy a license to access all the functions otherwise you would need to know the IP address that you’ve set statically to access via the web browser, remote support would no longer be available.
Not impressed & it’ll cost ya
09/20/2017

Realisttheoriginal
OK Netgear, people actually use their iPad horizontally not vertically. And some actually type either on the screen or with a keyboard and the keyboard is horizontal. OMG if its designed for iPad, at least test it on an actual iPad. Or even an iPhone for that matter. Think horizontal. My second issue is: REALLY? You are going to charge per device? OMG just another way to extract money from your loyal base. The third issue is the extreme labor intensive way to add each device. Seriously there is no option to have it search an existing, functioning network and you simply supply the password for all or each device? Unbelievable. And create another account/password and alternately use Facebook credentials as an alternative? Please think about IT security. On the positive side, the interface is very pretty. The layout from what I saw before I gave up was clear and appeared easy to work with. But I suspect very few will have the time/patience to set this up and then find themselves with another yearly/monthly $ draw from their assets. Netgear makes great products and this app, if fixed, should be FREE as it would encourage more purchases of their products.

Developer Response
Thank you for your input. We are working on improving the tablet support and the device onboarding flow for future versions of the app.
Not impressed & it’ll cost ya
09/20/2017

Realisttheoriginal

OK Netgear, people actually use their iPad horizontally not vertically. And some actually type either on the screen or with a keyboard and the keyboard is horizontal. OMG if its designed for iPad, at least test it on an actual iPad. Or even an iPhone for that matter. Think horizontal. My second issue is: REALLY? You are going to charge per device? OMG just another way to extract money from your loyal base. The third issue is the extreme labor intensive way to add each device. Seriously there is no option to have it search an existing, functioning network and you simply supply the password for all or each device? Unbelievable. And create another account/password and alternately use Facebook credentials as an alternative? Please think about IT security. On the positive side, the interface is very pretty. The layout from what I saw before I gave up was clear and appeared easy to work with. But I suspect very few will have the time/patience to set this up and then find themselves with another yearly/monthly $ draw from their assets. Netgear makes great products and this app, if fixed, should be FREE as it would encourage more purchases of their products.
Developer Response 09/21/2017
Thank you for your input. We are working on improving the tablet support and the device onboarding flow for future versions of the app.
Absolutely unintuitive, slow and poorly documented
04/30/2021

damondoeseverything
I have been a netgear customer and evangelist since 1998. it saddens me that the company that gave us the Orbi has brought the Insight line of products to market too. I am guessing Netgear sacked the orbi team and had a bunch of IT interns develop this app and the hardware too. The app locks up frequently, it keeps saying that the product i am registering is registered with another account but then magically the device gets registered to my account. changes made to devices take way too long to show up. the documentation is not current and does not reflect reality. I have my MCSE, A+ and Net+ certs and i have not been able to get a master and receiver configured! and whatever you do DO NOT CONTACT SUPPORT!! levels 1 and 2 are reading off screens and have ZERO real world experience with any netgear products and level 3 (the product development team) could not answer the most basic questions (eg. “what is the line of sight operating distance of the WBC502 in access point mode. NOT IN AIRBRIDGE MODE). sorry netgear, you lost a long term loyal customer.

Developer Response
Sorry for the inconvenience. Can you please contact us at insight-feedback@netgear.com? We can help you resolve the issue. Thank you.
Absolutely unintuitive, slow and poorly documented
04/30/2021

damondoeseverything

I have been a netgear customer and evangelist since 1998. it saddens me that the company that gave us the Orbi has brought the Insight line of products to market too. I am guessing Netgear sacked the orbi team and had a bunch of IT interns develop this app and the hardware too. The app locks up frequently, it keeps saying that the product i am registering is registered with another account but then magically the device gets registered to my account. changes made to devices take way too long to show up. the documentation is not current and does not reflect reality. I have my MCSE, A+ and Net+ certs and i have not been able to get a master and receiver configured! and whatever you do DO NOT CONTACT SUPPORT!! levels 1 and 2 are reading off screens and have ZERO real world experience with any netgear products and level 3 (the product development team) could not answer the most basic questions (eg. “what is the line of sight operating distance of the WBC502 in access point mode. NOT IN AIRBRIDGE MODE). sorry netgear, you lost a long term loyal customer.
Developer Response 05/06/2021
Sorry for the inconvenience. Can you please contact us at insight-feedback@netgear.com? We can help you resolve the issue. Thank you.
functional but not intuitive
04/29/2023

migdrob
netgear has 1 billion product lines (this is a qualitative estimate), and 6 ways to interface with each of those products (another qualitative assessment). which means there are ~6b paths to navigate to find the one that works for your product and your environment. and their information architecture makes it very difficult to discover *your* right path. so you're bushwhacking most of the time. just to get setup with my orbipro6 i jumped between 2 apps and multiple browser based interfaces just to land in a good spot. to wit, i now have a netgear account, an insight account, and an orbi admin account, and i think my device management is now done through 1 app and 1 web portal (i'm good at managing my personal documentation, so this is ok for me but probably a recipe for disaster for the avg consumer). this insight app is the one i guess i use for my device management. (note: strangely i don't think i use the orbi app, or at least it hasn't been working for me) once you get through all the confusing stuff and are using the app, it works. that's it. this app reliably functions as intended. nothing else. it won't look pretty, it won't be intuitive. it will work. which is all we can ask for i guess. and if you're a real twisted sicko, it may give you a sense of nostalgia for 2003 ux/ui.
functional but not intuitive
04/29/2023

migdrob

netgear has 1 billion product lines (this is a qualitative estimate), and 6 ways to interface with each of those products (another qualitative assessment). which means there are ~6b paths to navigate to find the one that works for your product and your environment. and their information architecture makes it very difficult to discover *your* right path. so you're bushwhacking most of the time. just to get setup with my orbipro6 i jumped between 2 apps and multiple browser based interfaces just to land in a good spot. to wit, i now have a netgear account, an insight account, and an orbi admin account, and i think my device management is now done through 1 app and 1 web portal (i'm good at managing my personal documentation, so this is ok for me but probably a recipe for disaster for the avg consumer). this insight app is the one i guess i use for my device management. (note: strangely i don't think i use the orbi app, or at least it hasn't been working for me) once you get through all the confusing stuff and are using the app, it works. that's it. this app reliably functions as intended. nothing else. it won't look pretty, it won't be intuitive. it will work. which is all we can ask for i guess. and if you're a real twisted sicko, it may give you a sense of nostalgia for 2003 ux/ui.

- MHS device details viewable on mobile apps - Added “Reconnect” option to manage the IPSec VPN tunnel session using mobile apps - Fixes the issue where wireless data consumption graph displays blank in the expanded view with non-EN languages (Location > Wireless page) - Bug fixes

Version 7.7.5

Jun 11

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