OpenGov EAM

Name: OpenGov EAM
Rating: 3.5 (31 reviews)
Author: OpenGov

Field-ready asset management

Free

31 Ratings
Ages

4+
Years
Category

Productivity
Developer

OpenGov
Language

EN
English
Size

63.5
MB

OpenGov EAM gives your team the tools to manage assets and work from the field. Capture images, create tasks and requests, conduct inspections, and keep records up to date—even without an internet connection. With features like time tracking, driving directions, barcode scanning, and file attachments, you can collect data, complete work, and monitor resources wherever the job takes you. Built for accuracy and speed, OpenGov EAM helps your organization stay organized and keep projects moving forward. Key Features - Capture assets quickly with AI-powered image recognition - Build and maintain accurate inventories - Create tasks for inspections, repairs, and maintenance - Submit service requests for additional work or information - Update and complete tasks in real time - Track labor, equipment, materials, and costs by task - Use Stopwatch to automatically record time on jobs - Navigate to job sites with turn-by-turn directions - Adjust map layers to focus on relevant records - Visualize assets, tasks, and requests on an Esri basemap - Tap to view detailed information on assets and tasks - Conduct inspections on any asset type - Attach images, videos, PDFs, and other files - Create and edit point, line, or polygon assets directly on the map - Sort and prioritize tasks by urgency, date, or location - Scan barcodes to capture data faster - Work online or offline Important Note This app is for OpenGov Enterprise Asset Management cloud customers only. On-premises customers should continue using the Cartegraph One app. Get Started Call us at 877.647.3050 to begin using OpenGov EAM today.

Ratings & Reviews

3.5

out of 5

31 Ratings

Good… But Needs some work!!
05/24/2024

Kbwaite
Great app!! Still needs some minor tweaks but overall good. I wish email links opened in the app instead of desktop.

Developer Response
Now, when conducting a global search, the system will center and highlight the record on the map while displaying the details in the side panel. For improved usability on mobile devices or when viewing the maximized detail screen without the map visible, we are adding the map at the top of the detail screen in an upcoming release. We welcome any additional comments, ideas, or feedback you may have – please don't hesitate to contact us at productenhancements@cartegraph.com.
Good… But Needs some work!!
05/24/2024

Kbwaite

Great app!! Still needs some minor tweaks but overall good. I wish email links opened in the app instead of desktop.
Developer Response 05/17/2024
Now, when conducting a global search, the system will center and highlight the record on the map while displaying the details in the side panel. For improved usability on mobile devices or when viewing the maximized detail screen without the map visible, we are adding the map at the top of the detail screen in an upcoming release. We welcome any additional comments, ideas, or feedback you may have – please don't hesitate to contact us at productenhancements@cartegraph.com.
This app was rushed, has good ideas but none of them work
04/29/2024

scooter_mcnuggets
Like the title says, it was clearly rushed during development and I had an opportunity to meet the developers. All very good people and it’s probably not there fault but still this thing never works.So first things first it absolutely cooks your phone/tablets battery. I’m talking in a hour and a half your phone goes from 100%-9%, how can I be productive during my work day with that kind of battery life?? Next, if I don’t have full 5G service(which is almost never) the app refuses to upload the pictures I need to upload. It just deletes all of them and I have to go back and do the exact thing I had just done, I do this for every other task assigned to me. ALSO while going through the map on the app, you can’t rotate or change the orientation of the map? which for my job that’s very important because it requires the precise location of each task and in certain areas there are tons of tasks on top of each other. Not only all of those issues my team and I experience, the app will straight up just crash and never run for you. With no ability to log in after it crashing for absolutely 0 reason, just can’t use it. I make almost double my paycheck in overtime which requires me to work extra hours(obviously) and this app makes it almost IMPOSSIBLE to do that, so my disdain for this app is through the roof because now it’s affecting my ability to pay my bills. Take the app offline and fix it. For the love of god.

Developer Response
Sorry to hear about the troubles you are having with. Please contact support@opengov.com and our team can help troubleshoot and resolve these issues for you.
This app was rushed, has good ideas but none of them work
04/29/2024

scooter_mcnuggets

Like the title says, it was clearly rushed during development and I had an opportunity to meet the developers. All very good people and it’s probably not there fault but still this thing never works.So first things first it absolutely cooks your phone/tablets battery. I’m talking in a hour and a half your phone goes from 100%-9%, how can I be productive during my work day with that kind of battery life?? Next, if I don’t have full 5G service(which is almost never) the app refuses to upload the pictures I need to upload. It just deletes all of them and I have to go back and do the exact thing I had just done, I do this for every other task assigned to me. ALSO while going through the map on the app, you can’t rotate or change the orientation of the map? which for my job that’s very important because it requires the precise location of each task and in certain areas there are tons of tasks on top of each other. Not only all of those issues my team and I experience, the app will straight up just crash and never run for you. With no ability to log in after it crashing for absolutely 0 reason, just can’t use it. I make almost double my paycheck in overtime which requires me to work extra hours(obviously) and this app makes it almost IMPOSSIBLE to do that, so my disdain for this app is through the roof because now it’s affecting my ability to pay my bills. Take the app offline and fix it. For the love of god.
Developer Response 05/17/2024
Sorry to hear about the troubles you are having with. Please contact support@opengov.com and our team can help troubleshoot and resolve these issues for you.
Why are we missing options from the old app?
05/16/2024

Boomie12345
I was Forced to switch to this app (Unfortunately ) and for my job I need to be able to see the date the w/o was created along with the picture in the List (like the old app did) to be able to plan my day. This app makes me have to click on each w/o individually and that takes way too much time and it puts me behind. The pictures don’t like to load when taken through the app even though it acts like it’s going to upload and then kicks it back even though I have 5G service. I sent an email but no one has responded to it. The old cartegraph wasn’t perfect but this one makes it 10Xs better…. It shows 2 stars on my review but I only gave it 1 star…

Developer Response
Thank you for your feedback. You should not be missing options in the new app. The display of your work is displayed as a list or as cards. Switching to a card mode on the right side above the list will show the image and fields of your choice such as the entry date. A quick video on “Customizing Task / Requests” and “List Anchored to bottom” can be found here to explain more https://opengov.my.site.com/support/s/article/01a05541-4ac0-4fba-94f8-65c983ec02f7. We would like to assist you with the troubles you are experiencing and recommend contacting our technical support at support@opengov.com or through our website https://opengov.my.site.com/support/s/contactsupport. We will also look for the email you sent to follow up.
Why are we missing options from the old app?
05/16/2024

Boomie12345

I was Forced to switch to this app (Unfortunately ) and for my job I need to be able to see the date the w/o was created along with the picture in the List (like the old app did) to be able to plan my day. This app makes me have to click on each w/o individually and that takes way too much time and it puts me behind. The pictures don’t like to load when taken through the app even though it acts like it’s going to upload and then kicks it back even though I have 5G service. I sent an email but no one has responded to it. The old cartegraph wasn’t perfect but this one makes it 10Xs better…. It shows 2 stars on my review but I only gave it 1 star…
Developer Response 05/20/2024
Thank you for your feedback. You should not be missing options in the new app. The display of your work is displayed as a list or as cards. Switching to a card mode on the right side above the list will show the image and fields of your choice such as the entry date. A quick video on “Customizing Task / Requests” and “List Anchored to bottom” can be found here to explain more https://opengov.my.site.com/support/s/article/01a05541-4ac0-4fba-94f8-65c983ec02f7. We would like to assist you with the troubles you are experiencing and recommend contacting our technical support at support@opengov.com or through our website https://opengov.my.site.com/support/s/contactsupport. We will also look for the email you sent to follow up.
Drains battery and crashes
May 8

NightShiftGuru74
This app drains my battery fast. One day, it went from 100% to 4% in about 5 hours, not even using it continuously. It also apparently crashes a lot. Sometimes, I'll tap on a task, and the details screen will start to load up, then all of a sudden the OpenGov logo will come up on the screen and reload the screen I was on. Sometimes, I lose changes that I made because of this.

Developer Response
Sorry to hear about the troubles you are having with the app. We would like to learn more about the device and map you are using to troubleshoot further why your battery is draining and the app is crashing. Please contact support@opengov.com and our team can help troubleshoot and resolve these issues for you.
Drains battery and crashes
May 8

NightShiftGuru74

This app drains my battery fast. One day, it went from 100% to 4% in about 5 hours, not even using it continuously. It also apparently crashes a lot. Sometimes, I'll tap on a task, and the details screen will start to load up, then all of a sudden the OpenGov logo will come up on the screen and reload the screen I was on. Sometimes, I lose changes that I made because of this.
Developer Response Oct 3
Sorry to hear about the troubles you are having with the app. We would like to learn more about the device and map you are using to troubleshoot further why your battery is draining and the app is crashing. Please contact support@opengov.com and our team can help troubleshoot and resolve these issues for you.

We've updated core technology and introduced a new native version of the app. This update is required to ensure you automatically receive the latest features and bug fixes for a smoother, more efficient experience.

Version 138.0

Oct 1

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics