Optimal Remote One
Business
Free
■ Reduces the stress while getting technical support by sharing screens!
You don't have to make your situation into words. You can share your screen with the operator and get support smoothly by using Optimal Remote One.
In addition, you can get assistance from the operator with the red pen and the cursor on the screenshot, and the operator can support you by displaying web pages and documents for better communication.
■ For support center staff
Optimal Remote One provides you with screen sharing with your customers. This can reduce support time by 50% and increase customer satisfaction.
To provide support, operator tools (free edition) must be required.
■ Notes
Optimal Remote One does not work alone and only works with the operator tools.
The screenshot transmitted will be saved as a photo on your device. Please delete the photo if you do not need it.
There is no voice guidance in this version.
Optimal Remote One is a free edition of Optimal Remote Lite and has limited usage.
Ratings & Reviews
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The developer, OPTiM Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Other Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- OPTiM Corporation
- Size
- 10.9 MB
- Category
- Business
- Compatibility
Requires iOS 12.0 or later.
- iPhone
Requires iOS 12.0 or later. - iPad
Requires iPadOS 12.0 or later. - iPod touch
Requires iOS 12.0 or later. - Apple Watch
Requires watchOS 4.0 or later.
- Languages
- English and Japanese
- Age Rating
4+
- 4+
- Copyright
- © Copyright (c) OPTiM Corporation 2023. All right reserved.