A few minor fixes that improve application stability
Ratings and Reviews
Excellent choice for mobile access
The presentation of remote programs that look and function like mobile apps (pick from launcher, run full screen) remove the painful window management that is required for traditional Remote Desktop display apps.
On iOS they also do a good job of implementing IOS functions when you are inputing text into you remote app. For example when editing a document you can use the iOS touch controls to select and copy text instead of remotely running the mouse to do the same thing
Pricing is also extremely reasonable (I’m using personal plan $20/yr to access 5 computers) and doesn’t come with the typical “not for business use” restrictions which allows me to telecommute with ease
Setup was extremely easy and I had to do zero router changes and have connected to both home and work computers
Works Great iPad Pro 10.5 Split Screen Issue
I love this app, since selling my late 2013 MacBook Pro 15” and purchasing a 27” iMac, I can access my mac wherever I am.
Everything works flawlessly for me, except one little issue, it does not currently support split screen view.
I have to use Act CRM for work in Parallels, however an issue I have run into is that I need to take notes while I talk to a customer. Which works in slide over view but is really difficult, so split view on the iPad would make great sense, however this App doesn’t support this feature, yet. I have been contact with Parallels support, they have responded really fast through Twitter and have been great to work with. I have created a video and uploaded using screen record on the iPad, which is awesome in 12.3.1. In hopes it will clearly define my question, should have an answer back soon....will update this review at that point....
Not useable anymore
I started using this product when it came out. For the last 2 months or so the product has been unusable. While typing my password from my iPad so as to log onto my Mac nothing appears on the Mac...in other words you type, but nothing is received on the Mac and you can’t log in. I spent a lot of time with tech support, sent reports and logs..only to find out that it’s a known issue. So for 2 months no fix...unacceptable. I cannot depend on them....I had to switch vendors and essentially waste the remainder of my subscription fee...beware. It’s great when it works, but honestly, I’ve had far to many hours spent with tech support to be able to recommend this product.
Edit To Respond to Developer... I had read that article, which also says your investigating the issue. I’ve uninstalled Access because it doesn’t work for me and tech support is no help and the knowledge base is no help and the app hasn’t been updated with a fix in over 2 months. I actually need this product and can’t wait any longer.
Developer Response ,
Hello Lsd87, Thank you for taking the time to share your review and we are very sorry to know of the issue you had experienced. Have you tried following the steps in this article https://kb.parallels.com/124546 to workaround this? If you did and this did not help, please email us at firstname.lastname@example.org and we will look further into this for you. Thanks, Parallels Team
- Parallels International GmbH
- 119.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © 2019 Parallels International GmbH. All rights reserved
- In-App Purchases
- Parallels Access Service Plan for Multiple Computers $9.99
- Parallels Access Service Plan for Multiple Computers $2.99
- Parallels Access Service Plan for Multiple Computers $19.99
With Family Sharing set up, up to six family members can use this app.