PayPal POS (ex Zettle)

Name: PayPal POS (ex Zettle)
Rating: 3.1 (1029 reviews)
Author: PayPal, Inc.

Grow with our point of sale.

Free

1K Ratings
Ages

4+
Years
Category

Business
Developer

PayPal, Inc.
Language

EN
+ 10 More
Size

215.7
MB

The PayPal POS app (ex Zettle) empowers you to easily and seamlessly accept in-person payments. From accepting card, contactless, e-wallet payments to tracking sales, PayPal POS has a suite of payment solution to fit your business' needs. Whether you’re running a coffee shop, clothing store or barber shop, PayPal POS is the one app you need accept payments, manage inventory, and track sales in one complete app. No monthly fees, no set-up costs and no lock-in contracts. The PayPal POS app is free to download and comes with a range of features: • Simplify your inventory management with an intuitive product library • Accept contactless payments with TTP or accept payment types including card, contactless, e-wallets, and more with the Card Reader or Terminal • Customize receipts and print, text or email them to your customers • Collect sales data and use easy-to-understand reports to grow your business • Create multiple staff accounts to track individuals’ sales • Benefit from a wide range of integrations, including Accounting and E-commerce integrations as well as integrations specially tailored for restaurants, retail, and health & beauty business How do I get started? 1. Download the PayPal POS app and sign up for an account 2. Start taking card payments immediately with TTP, or order your PayPal Reader, with rapid delivery (2-3 working days) Tap to Pay: Quickly and easily capture contactless in-person payments on-the-go with just your phone and the Point of Sale app. Just download the app and start selling. No storefront or additional hardware required. PayPal Reader and Dock: The new PayPal Reader and Dock are quick to set up and easy to use, allowing you to accept all major credit cards and contactless payments - including Apple Pay. A clear pricing model without fixed costs or fixed contracts. The PayPal Reader meets all requirements from the payment industry and is EMV-approved and PCI DSS-compliant. *A stable WiFi and Bluetooth connection may be required

Ratings & Reviews

3.1

out of 5

1K Ratings

Can't Enable Manual Credit Card Entry
04/15/2022

Midihead7
Update: Someone from support finally called me and asked if I was logged in to the app using a Staff Login or the main PayPal login for our account (we were logged in using staff logins). They suggested that we try to log in to the app using the primary administrator login for the PayPal account and then try enabling the manual card entry. This was the solution. Documentation needs to be updated to explain this so other people don't waste time trying to figure out why they can't enable the feature.My organization just switched over to Zettle and bought the new card reader. We completed our first transaction and then proceeded to try to enable Manual Credit Card Entry under Settings in the app (version 7.22.1). We have been trying for days but no matter how many times we press the Activate button, Manual Credit Card Entry always shows as Off. I spoke with Zettle Support 4 days ago but they have yet to provide a working solution. I tried uninstalling and reinstalling the app and restarted our devices with no success.

Developer Response
Hello, thank you for your feedback. We're very happy to hear that you have come to a resolution.
Can't Enable Manual Credit Card Entry
04/15/2022

Midihead7

Update: Someone from support finally called me and asked if I was logged in to the app using a Staff Login or the main PayPal login for our account (we were logged in using staff logins). They suggested that we try to log in to the app using the primary administrator login for the PayPal account and then try enabling the manual card entry. This was the solution. Documentation needs to be updated to explain this so other people don't waste time trying to figure out why they can't enable the feature.My organization just switched over to Zettle and bought the new card reader. We completed our first transaction and then proceeded to try to enable Manual Credit Card Entry under Settings in the app (version 7.22.1). We have been trying for days but no matter how many times we press the Activate button, Manual Credit Card Entry always shows as Off. I spoke with Zettle Support 4 days ago but they have yet to provide a working solution. I tried uninstalling and reinstalling the app and restarted our devices with no success.
Developer Response 04/20/2022
Hello, thank you for your feedback. We're very happy to hear that you have come to a resolution.
Enhancements Needed
03/01/2023

grandpaikesw
We have used PayPal Here since 2015 and also used Square for a period of time before they raised fees. With the required shift to Zettle we decided “stay” but, after setting everything up we are considering going back to Square. (Note: we use the app on an iPad). The good: product tiles make it user friendly for ringing up sales. Areas needing improvement: Tip settings to allow business to set pre-determined $’s or %’s. Tipping ability on the app UI vs on the tiny screen on the archaic card reader. This is problematic for visually impaired customers. With PayPal Here we would just flip the iPad and ask the customer to follow the prompts to complete their transaction. Now you are forced to awkwardly ask if they want to tip you or have them deal with the tiny screen where they often pass right by tipping. Manual card entry seems to be nonexistent so if someone has a faulty chip you can’t take their payment. The (archaic) reader also needs to have a swipe option as not all cards have a chip and sales are lost for those customers using gift cards and some debit cards. I can only hope your Product team improves Zettle as the reviews make it very clear your clients are not happy.
Enhancements Needed
03/01/2023

grandpaikesw

We have used PayPal Here since 2015 and also used Square for a period of time before they raised fees. With the required shift to Zettle we decided “stay” but, after setting everything up we are considering going back to Square. (Note: we use the app on an iPad). The good: product tiles make it user friendly for ringing up sales. Areas needing improvement: Tip settings to allow business to set pre-determined $’s or %’s. Tipping ability on the app UI vs on the tiny screen on the archaic card reader. This is problematic for visually impaired customers. With PayPal Here we would just flip the iPad and ask the customer to follow the prompts to complete their transaction. Now you are forced to awkwardly ask if they want to tip you or have them deal with the tiny screen where they often pass right by tipping. Manual card entry seems to be nonexistent so if someone has a faulty chip you can’t take their payment. The (archaic) reader also needs to have a swipe option as not all cards have a chip and sales are lost for those customers using gift cards and some debit cards. I can only hope your Product team improves Zettle as the reviews make it very clear your clients are not happy.
NEVER EVER EVER USE THIS
03/30/2023

wingwangwallawallabingbang
NEVER EVER EVER USE THIS. I got the Zettle for the one in person event I go to every year. All my other sales are online only. I have 6600 sitting in it right now that I cannot access for 6 MONTHS! no explanation. Called talked for 2 different people who could not tell me why. They sent me the email not even a minute after I submitted my business information. My account is apparently “high risk” I sell horse tack, most of witch I make myself. How is that high risk? I’ve never once had a claim against me. I’ve been using my personal PayPal account for over a year doing thousands in sales with no issues until I tried to open a business account for Zettle. My business is legit and all paperwork was filed through the state properly. So if you want PayPal to basically steal thousands from you and hold it for 6 freakin months then be my guest. They told me they would charge me a high volume fee to dispute this, it’s my money I earned it so you want to steal it to dispute a false claim that I’m sure some computer came up with if you cannot give me any type of explanation. 6600$ to a small business is a lot of money. And with taxes comming up PayPal has completely screwed me. Thanks a ton 🙄 again NEVER EVER EVER USE THIS.
NEVER EVER EVER USE THIS
03/30/2023

wingwangwallawallabingbang

NEVER EVER EVER USE THIS. I got the Zettle for the one in person event I go to every year. All my other sales are online only. I have 6600 sitting in it right now that I cannot access for 6 MONTHS! no explanation. Called talked for 2 different people who could not tell me why. They sent me the email not even a minute after I submitted my business information. My account is apparently “high risk” I sell horse tack, most of witch I make myself. How is that high risk? I’ve never once had a claim against me. I’ve been using my personal PayPal account for over a year doing thousands in sales with no issues until I tried to open a business account for Zettle. My business is legit and all paperwork was filed through the state properly. So if you want PayPal to basically steal thousands from you and hold it for 6 freakin months then be my guest. They told me they would charge me a high volume fee to dispute this, it’s my money I earned it so you want to steal it to dispute a false claim that I’m sure some computer came up with if you cannot give me any type of explanation. 6600$ to a small business is a lot of money. And with taxes comming up PayPal has completely screwed me. Thanks a ton 🙄 again NEVER EVER EVER USE THIS.
Better than the PayPal here app in every way
05/24/2022

Josh1624
Switched to Zettle because I’m sure PayPal Here’s days are numbered. I like the expanded functionality of the Zettle app especially in the inventory management area. The card reader is much nicer than the one I had for PayPal Here. The only issue I have with the Zettle reader is the lack of a swipe reader. I still see some cards without a chip so I cannot accept those now. Its normally prepaid credit cards I see without a chip. The Zettle app is much more responsive than the PayPal here app. The PayPal here app is very laggy on my iPad 7th gen, no such issues on the Zettle app. My Star Micronics TSP100iii Bluetooth receipt printer works perfectly with the Zettle app. My cash drawer (works through the printer) also works… my cash drawer was hit or miss on the PayPal here app requiring me to leave the key hanging out the front to manually open it when it failed to pop open… not the best for security.
Better than the PayPal here app in every way
05/24/2022

Josh1624

Switched to Zettle because I’m sure PayPal Here’s days are numbered. I like the expanded functionality of the Zettle app especially in the inventory management area. The card reader is much nicer than the one I had for PayPal Here. The only issue I have with the Zettle reader is the lack of a swipe reader. I still see some cards without a chip so I cannot accept those now. Its normally prepaid credit cards I see without a chip. The Zettle app is much more responsive than the PayPal here app. The PayPal here app is very laggy on my iPad 7th gen, no such issues on the Zettle app. My Star Micronics TSP100iii Bluetooth receipt printer works perfectly with the Zettle app. My cash drawer (works through the printer) also works… my cash drawer was hit or miss on the PayPal here app requiring me to leave the key hanging out the front to manually open it when it failed to pop open… not the best for security.

We’re always improving PayPal POS (ex Zettle) and update our app every second week. To make sure you don’t miss them, keep Automatic Updates turned on. Happy selling! • Bug fixes and performance improvements

Version 8.18.0

2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data