Peapod delivers hand-selected groceries at amazing prices right to your door. Everything you need with nothing to carry. Enjoy top-quality meats and deli, national and store brands, plus affordable fresh organics and unique specialties from local restaurants and purveyors. Personal shoppers pack your order with fresh-sliced deli meats, cooked-to-order rotisserie chicken, and carefully hand-selected produce.
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Peapod is available in 24 metro markets across New York, New Jersey,
Connecticut, Rhode Island, Massachusetts, New Hampshire, Illinois, Wisconsin, Indiana, Pennsylvania, Maryland, District of Columbia, and Virginia.
Peapod’s powerful and intuitive app is chock full of features that simplify and streamline shopping.
• Smart Search
Our app finds what you need in a flash. Just type in what you’re after, enter a UPC or scan a barcode. Boom. There it is.
• Past Purchases
Easily shop from a list of things you bought before. Quick as a wink, you’re done.
• Weekly Specials
Every week thousands of items are on sale. “My Specials” zeroes in to show you terrific deals that you’re most likely to want.
• Order Genius
This powerful shortcut lets you fill your cart with one click by suggesting a personalized list based on what you liked before. Order Genius is like our popular “Guess My Order” feature—on steroids.
Fixed deep link compatibility issue.
Ratings and Reviews
Good start but needs work and features
I’ve use the app for three weeks so far. The app works OK and from an external standpoint seems to be well designed. I like the fact that you can view the actual item front, side, and back, as well as get a scale of it in comparison to a human holding it. Very novel idea for a virtual shopping experience. My main complaint is that the app is not responsive. It seems like behind the scenes in the coding there needs to be some work, because menus are unresponsive are delayed. When you click on something it takes a few seconds to respond and do whatever it is you were asking it to do (go to a different page, add an item, etc). This is my biggest complaint and I hope that it will be improved.
A few additional feature requests:
- allow a comparison of nutrition labels of two separate items at the same time.
- virtual meal kits are great and very very helpful for the consumer such as myself that wants to cook but needs a little direction and suggestion. Have a section of the app dedicated to the virtual meal kits. Where you can go back and view a library of all the virtual meal kits you have available. As it stands I occasionally see one pop up in different sections of the website. But if I don’t gather the ingredients right then and there there’s a chance I will never see it again.
App works fine, but many issues with Peapod
This app works well for ordering items, although the substitution for each item should be displayed more prominently. The real issues are with Peapod itself. Produce is not of good quality. Meat and dairy have a short shelf life because the sell-by date is often the day of delivery or the next day. Bread arrives crushed due to poor packing of the bags. Frozen items are sometimes fully thawed during the summer months. Nine deliveries out of 10 have out-of-stock items. Drivers often miss the delivery window and it’s hit-or-miss whether I’ll get a call or email about the delay. Customer service is also hit-or-miss. Some reps handle complaints well, while others are rude and condescending. Prices are much higher than in Stop & Shop stores, plus you pay a delivery fee and tip the driver. Sure, you’re paying for convenience, but there is little convenience when there are constant problems that require calls to customer service AND a trip to the store to buy the items that weren’t in stock or arrived in poor condition.
Probably the worst retail app I’ve ever used. Checking out alone is a game of chance, finding which button to push (you really don’t have an option from the cart unless you stumble on to it. There is no way to contact either the company or tech unless I’m missing something very obvious because the home page shows food, period. And if you happen to order directly off the app and later access through the app, your order isn’t there. I’m pretty savvy with retail apps, but this one is a head scratcher.
As for the PeaPod service: it’s frustrating in the extreme. You can’t get in touch with the driver to find out when they’ll be there, even after you get a text saying they’re on their way. The text at 7:49: Your driver will be arriving shortly but may be delayed by traffic. After nearly an hour has passed, and 45 minutes after the window for delivery, the truck is still not here. By the way, when trying to get in touch with the company, do not fall for their offer to call you back when you’re waiting for an agent. They don’t.
- Peapod, LLC
- 1.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © Peapod, LLC
With Family Sharing set up, up to six family members can use this app.