Screenshots

Description

Use the Hue Sync mobile app and the Philips Hue Play HDMI Sync Box to get lights that dance, flash, dim, and brighten with the content on your TV screen. Sync your on-screen TV content to your Philips Hue smart lights for a fast, seamless display of colorful light that responds to and reflects what you watch or listen to.

SYNC PHILIPS HUE LIGHTS WITH YOUR HOME THEATER
You’ve heard of surround sound, but have you heard of surround lighting? Expand your home theater to include your smart lights, which respond to the content on your TV screen.

EASY TO INSTALL, SET UP, AND USE
A simple setup allows you to easily connect to your Hue Bridge and use your sync box with any TV and HDMI device. Control your entertainment experience and sync box any way you want: with the app, on-product control button, any infrared TV remote, or your voice via Amazon Alexa, Siri, and the Google Assistant.

PERSONALIZE YOUR EXPERIENCE
Use in-app controls and settings to make your entertainment experience your own. Customize sync settings by controlling the brightness and speed of the light effects.

CHOOSE YOUR SYNC MODE
Switch between video, game, and audio modes with the touch of a button. Choose light settings in each mode to tailor your entertainment experience even more.

POWER ON AUTOMATICALLY
Use the Hue Sync mobile app to set your sync box to come on automatically — or even switch input modes — when it detects that your connected HDMI device powers on.

ADD UP TO 10 LIGHTS
Create an Entertainment area in the original Hue app to sync up to 10 color-capable Philips Hue lights with the content on your TV screen.

CONNECT UP TO 4 HDMI DEVICES
The Philips Hue Play HDMI Sync Box has four HDMI inputs, allowing you to connect multiple media devices, such as gaming consoles and streaming devices, to your Hue smart lighting setup.

SUPPORTS HIGH-QUALITY VIDEO FORMATS The Philips Hue Play HDMI Sync Box is compatible with 4K, Dolby Vision, and HDR10+, letting you enjoy the highest quality picture you can get at home — all while your Philips Hue smart lights sync to give you surround lighting.

HUE BRIDGE REQUIRED
The Philips Hue Bridge acts as the middleman between your lights, the Hue Sync mobile app, and the sync box, allowing you to sync your smart lights with your TV screen for surround lighting. The sync box requires the Hue Bridge V2.

GET AN IMMERSIVE ENTERTAINMENT EXPERIENCE
Watch movies and play video games like never before with the Hue Sync mobile app and the Philips Hue Play HDMI Sync Box. Learn more about the sync box at www.philips-hue.com/syncbox.

What’s New

Version 1.21

Various bug fixes and stability improvements.

Ratings and Reviews

2.2 out of 5
268 Ratings

268 Ratings

Unbiased Opinion 2021 ,

Ongoing Connectivity Problems

I rarely write reviews but my experience with the sync box has been disappointing. The set-up wasn’t difficult but make sure you create your entertainment room first in the hue app before installing the sync app. However, I would not recommend buying the sync box due to connectivity problems with the sync app when you want to use it.

For the price of the sync box I would expect a product that works consistently and I’m surprised they’re allowed to sell a product that only works half the time. When it works it’s great but the app is hit or miss if it will actually connect to your hue set-up.

As cool as the sync box is when it’s working I would not spend your money on a product that is this flawed. I’ve only had the sync box for a couple days now and I’m most likely going to contact Philips for a refund. It’s a shame because I really like the hue product line, but I feel the sync app is flawed and I overpaid for a product that doesn’t work consistently.

I feel bad giving Philips a negative review but my experience with this product has been disappointing. The issue is definitely the sync app because the hue app works without issue. I’m no expert in app development but until Philips gets the connectivity issues fixed or figures out a way to use your sync box through the hue app I would not recommend purchasing. Too bad because the sync box has potential to be a 5-star product like the rest of the hue system.

Developer Response ,

Hi there, thank you for your review. If you are still facing troubles with your Hue products, please send us a message via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue). We are available there 24/7.

Stephen.Traé ,

Bit of a struggle...

I just received my hue sync box today and I was pretty excited to finally get it! Especially with the next gen consoles coming out in less than a week. However, I was having a lot of issues trying to get the box to connect. After holding the power button on until it flashed green, I would consistently get a red light. When I clicked on the I need help option, it just took me to settings (which was not very helpful at all). I scoured through Reddit,Youtube and Google and I couldn’t find anything. I kept trying to connect the sync box for about an hour or so until I called customer service. I got a hold of them and they told me they would call me back whenever they could figure it out why this issue happening but something told me factory reset the sync box (for the 100th time) and delete/re-install the app. Once I did that. Everything went well!
Hopefully this helps anyone else who is having issues similar to this. As for the developers of this app, I hope you guys look further into this issue and I hope I gave you guys a sufficient amount of information regarding the issue.

*Update* It stopped working again. Don’t bother purchasing this device. Return it while you can. Total waste of money.

mjbee99 ,

Great when it works but frustrating when it doesnt

I’ve had this set up now for over six months and when it works it’s very impressive. But seemingly at random it will decide to stop working. Turning everything off and back on again seems to solve the problem most times. But sometimes you have to go into this sync app and it’s super frustrating when you’re sitting right in front of the box and it tells you it’s not found and maybe it’s on a different network. Argh!!! I don’t know what’s going on behind the scenes maybe it’s because the hue hub is wired into a ethernet port and this thing is on Wi-Fi that it thinks it’s on a different network for some god-awful reason and maybe it’s using Bluetooth for some thing I don’t know. I don’t know why they didn’t include an ethernet port on this thing so it could be hardwired in. I’m sure that would solve a lot of these problems by not using Wi-Fi. But judging from the horrible reviews here I guess it’s not just me having this issue. I’ll stick with it and at the very least it’s a four port HDMI automatic switcher that seems to actually work OK.

App Privacy

The developer, Signify Netherlands B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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