PowerFlex

Name: PowerFlex
Rating: 4.9 (3417 reviews)
Author: PowerFlex Systems, LLC

EV Charging

Free · Designed for iPad

3.4K Ratings
Ages

4+
Years
Category

Navigation
Developer

PowerFlex Systems, LLC
Language

EN
+ 1 More
Size

56.8
MB

Charging an electric vehicle is easy with PowerFlex. Use the app to explore PowerFlex stations near you, start charging, and stay up to date with your charge session data. The PowerFlex app enables you to specify your energy demand for charging that's a win for both you and the grid.

Ratings & Reviews

4.9

out of 5

3.4K Ratings

Upgrade causing charge failures
04/03/2024

JJMW1999
The app upgraded automatically a couple of days ago. When I started using it this morning, the charge station didn’t work. I tried to restart app , log out login and add fund to the account. I also changed a few parking spots but never worked. I called the support number. The support engineer can’t resolve the problem. He saw my session in the backend and station was ready to deliver power. We ended up with the conclusion that my car could have some issue.I drove to supercharge and charged successfully. Apparently my car is ok. Then, I drove to a different PowerFlex station and tried again. I saw similar issue. The session seemed established but my car still reported charging equipment was not ready. I clicked ending session button and started answering a call. Surprisingly, the station started delivering power without a session. I was charging for free.It is apparently an app bug introduced by the upgrade. I highly suspect that there are not enough tests before release.

Developer Response
Hi there. We're really sorry to hear about this incredibly frustrating experience. We can't give you your time back, but we can fix these issues for other drivers. We appreciate you reaching out to our support team and wanted to check in - are you continuing to experience these issues? We've released a series of fixes and improvements since version 3.4.1 that we believe will resolve these problems. If not, please reach back out to our Support and we'll investigate ASAP. If you have other suggestions on how we can improve, please let us know at suggestions@powerflex.com - thank you!
Upgrade causing charge failures
04/03/2024

JJMW1999

The app upgraded automatically a couple of days ago. When I started using it this morning, the charge station didn’t work. I tried to restart app , log out login and add fund to the account. I also changed a few parking spots but never worked. I called the support number. The support engineer can’t resolve the problem. He saw my session in the backend and station was ready to deliver power. We ended up with the conclusion that my car could have some issue.I drove to supercharge and charged successfully. Apparently my car is ok. Then, I drove to a different PowerFlex station and tried again. I saw similar issue. The session seemed established but my car still reported charging equipment was not ready. I clicked ending session button and started answering a call. Surprisingly, the station started delivering power without a session. I was charging for free.It is apparently an app bug introduced by the upgrade. I highly suspect that there are not enough tests before release.
Developer Response 04/08/2024
Hi there. We're really sorry to hear about this incredibly frustrating experience. We can't give you your time back, but we can fix these issues for other drivers. We appreciate you reaching out to our support team and wanted to check in - are you continuing to experience these issues? We've released a series of fixes and improvements since version 3.4.1 that we believe will resolve these problems. If not, please reach back out to our Support and we'll investigate ASAP. If you have other suggestions on how we can improve, please let us know at suggestions@powerflex.com - thank you!
Big Improvement
04/12/2024

HotCarlM
The new app is a huge improvement. Powerflex is different than the rest of the charging companies out there and that’s reflected a little in the complexity of their app. The upgrades on this new version make the charging preferences and such optional and way more intuitive. Really looking forward to the pay as you go payment option.
Big Improvement
04/12/2024

HotCarlM

The new app is a huge improvement. Powerflex is different than the rest of the charging companies out there and that’s reflected a little in the complexity of their app. The upgrades on this new version make the charging preferences and such optional and way more intuitive. Really looking forward to the pay as you go payment option.
Weird interface
May 16

EthericMustard
This is a strange app. It shows you a “heatmap” for an area and then you zoom in to get closer and closer to the actual location of the charger(s). It does show price and type and availability. But if you filter by CCS, it shows locations and even indicates availability in green, but then shows a “0” in the middle. When you zoom into that charger you see that it doesn’t even HAVE a CCS installed! If I’m planning a road trip, and I filter by CCS, I really only want to know about CCS. This is a huge problem with this app because when you’re busy driving and seeking out the next quick charge, the app will easily mislead you to a 6kwh location when you have already told it you only want CCS Fast Charge locations. Until the day there is finally a universal charging app that homogenizes all these networks and filters and terms and pricing protocols, it behooves developers to get at least the basics like this absolutely right.

Developer Response
Thank you for reporting this bug! We're looking into it and it will be corrected shortly.
Weird interface
May 16

EthericMustard

This is a strange app. It shows you a “heatmap” for an area and then you zoom in to get closer and closer to the actual location of the charger(s). It does show price and type and availability. But if you filter by CCS, it shows locations and even indicates availability in green, but then shows a “0” in the middle. When you zoom into that charger you see that it doesn’t even HAVE a CCS installed! If I’m planning a road trip, and I filter by CCS, I really only want to know about CCS. This is a huge problem with this app because when you’re busy driving and seeking out the next quick charge, the app will easily mislead you to a 6kwh location when you have already told it you only want CCS Fast Charge locations. Until the day there is finally a universal charging app that homogenizes all these networks and filters and terms and pricing protocols, it behooves developers to get at least the basics like this absolutely right.
Developer Response May 23
Thank you for reporting this bug! We're looking into it and it will be corrected shortly.
What’s the point?
04/07/2024

mr_c_hanson
If I need to plug in my car, I want to charge it. It’s as simple as that. PowerFlex concept is not user or driver friendly. It throttles your speed for no apparent reason or benefit. The two major music venues in Los Angeles use these chargers. In the four hours I am parked and at an opera, I should attain a fairly full charge. Not with PowerFlex. There are questions a vehicle engineer would know, but not an ordinary driver. How many kilowatts do I want? How should I know. How many miles do I want? Oops, guess that’s not attainable without loading $10. How long will I park there? *That* I can answer, but not until PowerFlex refuses to alter or sometimes does alter my two previous responses, only an app developer could tell me why. The future of charging is user friendly, plug in and power. The charging systems that will get ahead in our EV future are the ones that benefit the driver—PowerFlex will not be part of that green revolution.
What’s the point?
04/07/2024

mr_c_hanson

If I need to plug in my car, I want to charge it. It’s as simple as that. PowerFlex concept is not user or driver friendly. It throttles your speed for no apparent reason or benefit. The two major music venues in Los Angeles use these chargers. In the four hours I am parked and at an opera, I should attain a fairly full charge. Not with PowerFlex. There are questions a vehicle engineer would know, but not an ordinary driver. How many kilowatts do I want? How should I know. How many miles do I want? Oops, guess that’s not attainable without loading $10. How long will I park there? *That* I can answer, but not until PowerFlex refuses to alter or sometimes does alter my two previous responses, only an app developer could tell me why. The future of charging is user friendly, plug in and power. The charging systems that will get ahead in our EV future are the ones that benefit the driver—PowerFlex will not be part of that green revolution.

Thank you for charging with PowerFlex! This version includes minor bug fixes and some Spanish language support enhancements.

Version 4.4.0

Oct 20

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Location
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

More by PowerFlex Systems, LLC

Innovation Drive

EV Charging

You Might Also Like

Blink Charging Mobile App

Navigation
EV Connect

EV Charging On The Go
EVgo - Find a Fast EV Charger

Charge at 1,100+ US Locations
Electrify America

Public Hyper-Fast EV Charging
ChargePoint®

Find EV Charging Stations
Rivian

Adventurous Forever
EVCS

EV Charging
PlugShare: Charging Stations

EV Charger Map: Tesla & More
CA DMV Wallet

California’s mobile DL/ID
ChargeHub EV Charge Point Map

Find All Car Charging Stations