I started learning mandarin last year and used DuoLingo, Du, and other websites with educational programs and nothing compares to Preply. First of all, the app is so organized. They send you notifications on things like class reminders, motivation, resources, etc. The design of the app is very user friendly. There are so many teachers in the platform, all with different experience and education, so you truly have options and range for budgeting. My teacher is amazing, her reviews were great. After every lesson, she sends me a pdf of what we worked on, and highlights the parts I have to memorize by next class. She sends me links of resources, PowerPoints, I sometime send her pics of my writing and mandarin memes, she is kind and knows when to push me further. I love how students leave detailed reviews, it really helps to choose your teacher. Also, the teachers have the option to make a video or a written introduction about themselves, and you can have a chat with them or even book a session to get to know them before you get the weekly subscription. I’m just so happy I found this app through an add, its really helping me level up my mandarin. Good luck to everyone out there on their language journey!

I did a trial lesson with a tutor in the beginning of February and loved her style. A few days later, I scheduled a subscription to her. Then the worst happened and I became very ill in the following days. I couldn’t schedule lessons because I was too sick and tired. I am now recovering and wanted to study to get back to lessons. I have four from that subscription I hadn’t used, and I scheduled them for the middle of March as I have a work commitment the first two weeks of March. I just got a statement from my bank I was charged for four new lessons, now putting my total at 8 that I hadn’t used. The problem is I do lessons once per week, and would continue to have a surplus of lessons if it went on. I contacted Preply in the app and was connected with Bryan, who immediately offered a refund of the latest subscription and told me I can pick it back up when I’m able. So now I can use the first subscription’s lessons and then restart the subscription! Within minutes my bank processed the refund — while I was still talking to Bryan! What amazing customer service. 10/10 would recommend. Thank you Bryan!

We’ve had a terrible experience. We started with an amazing tutor that within a few weeks told us he was going to another app because preply does not treat their tutors well or supply enough students for them. My son was very disappointed but we were told to get another tutor which we did then he quit as well and went to another app and then a third tutor. Each of the tutors was wonderful but didn’t want to stay on Preply.I have politely asked numerous times to have a refund since this is not acceptable that we’ve had to change 3 tutors within two months. My son was excited to take Spanish but now after having to be bumped around so many times he has lost interest. Now I’m still stuck with Preply having my money and not giving me a refund. They kept advertising us to buy one of their packages which I bought their best and biggest package spending a lot of money. We started with another language app called a italkie and we’ve had the same tutor for the past month and he’s wonderful and told us that many of the tutors he knows don’t work with Preply because they don’t provide students for their tutors and don’t have a good system for the tutors. It’s frustrating because it’s not our fault so we should get a refund stay away from this app. They sucked me in by enticing me with a price deal if I bought a big package which I did and now I’m stuck with them having my money.

I have been studying under Georgia as a beginner for several months now. I have studied other languages for the US Foreign Service and am fluent in Arabic, Spanish and French to a certain extent. I am writing to commend Georgia for her teaching techniques and style. Even with only one lesson each week, or sometimes two per week when I can, I can feel the progress I am making. Georgia keeps her focus clearly on the areas I need to command to move beyond beginner status and ensures that I keep working to achieve those goals. She is also very supportive of the varied ideas I have to fit the program to my interests, and, finally, she is such a pleasure to spend time with each week. We both laugh at my mistakes (of which she is always 100 per cent supportive and is laughing with me, not at me, always). I finish each class having made clear progress, with a complete understanding of the next steps, and fired up with the excitement of continuing to learn under Georgia’s guidance. She is a real asset to your programs.