Since the release of iOS 18, the app is in need of improvements. As another reviewer mentioned, the user is unable to enter landscape mode without first accessing the menu first. Also, now that iOS 18.3.2 has released, remote playback is not working and the live feeds can only be viewed by one user at a time. Before the iOS 18.3.2 update, at least two people could watch live feeds simultaneously without issues and remote playback worked. I use the app quite often in assisting law enforcement and a properly functioning app is essential to protecting family, friends, and loved ones.

I have a cabin in Tennessee that I rent out on VRBO. I live in Texas, so I need a reliable camera system. I originally had a system that functioned poorly. After a break-in at my cabin, I began to look for a better system. I found it in Backstreet Surveillance. My cameras work perfectly and I can perform local playback immediately. (If this feature had worked properly, the people who broke into my cabin would have been apprehended.) As good as the equipment is at Backstreet, the technical support is even better. The technicians helped me set up the system properly and instructed me how to set it up to monitor it remotely. I could not be happier and will be purchasing a system for my home in Texas.

The program does a pretty good job. I see all of my cameras just fine. It is good that I can program which cameras and conditions will give notifications. The problem is that there is a place to set delays so that you don’t get the same alert for the same condition every 4 or 5 seconds. I have tried setting that but nothing changes. I went out to pick up debris from the last storm and in 10 minutes I had 212 alerts even though I set a 5 minute delay. Of course in the new version, that delay option appears to be gone. Not exactly the answer I was looking for.

The camera resolution is wonderful. Very clear. With the exception of one. It’s cloudy or seems covered by something.The system seems a bit slow to engage when I assess it from my phone. In fact I don’t get all cameras to appear. It says “offline” and can remain that way. I have better luck with accessing one or two cameras instead. Could be a bandwidth issue on my end.Other than those issues, it is exceptional. We will see how it does when the snow flies.