RSA Support
Business
Free
The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
The developer, SIGHTCALL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- SIGHTCALL
- Size
- 21.6 MB
- Category
- Business
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPad
Requires iPadOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 10 more
- English, Bulgarian, Finnish, French, German, Greek, Italian, Japanese, Portuguese, Russian, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2019, RoyalStar Assurance Ltd.