When I am able to login it works great. Several times I have had it to come back and say sorry please try again and then it continues for a few days. This is how I get the majority of my shifts or know to login on line to accept them after the schedule drops. I do wish this could be fixed so I can continue to use it. It is important to my business to use it.

More issues than not when logging in. Those can be put down to connectivity in different areas. However, the app has severe limitations. First, it is not intuitive. I have to walk every new person through how to use the app. Look for the clock, find the pencil, etc. Then it doesn’t work in landscape so you can’t easily type into the notes unless you move to a computer. It is ridiculous that in an age when so many move from handheld to pad (iPhone to iPad) the app stays in portrait so you can’t easily type and read/edit what you have input. When you make it hard for the worker to input notes they skimp and management does not get the full picture of what the field person is dealing with. This negatively effects future coaching, scheduling and in some cases the work future of the worker.

The website isn’t very user-friendly, taking you away from the screen to confirm the time and then not bringing you back to the sign up calendar and the tab for “sign up list” always just shows a blank calendar which is probably something they just never finished so I thought maybe an app would be better (if they even had one) but they literally might as well not. You can’t even pick up shifts on here, you can only view shifts you already signed up for and set up your profile so it’s just wasted space on my phone because they send you email reminders for you shifts and I already use Microsoft office for my email &calendar so this is literally useless and I’m going back to the God awful “website”

It’s very frustrating that you cannot see shifts being posted in the calendar unless you are specifically on that particular day in the calendar. In our company there are times when we are told there will be work during a week but we don’t know which day it will start, so if work comes out you don’t know which day so you can’t see what’s being posted! You can’t get it..I’m happy about the fact that this version is faster which helps me picking up shifts ( only if I’m lucky to know what day they are posting, otherwise I can’t pick up work if I don’t know the exact date, that’s very bad) and it’s very confusing trying to figure out how to use it.I kept a copy of the old version in my desktop, because it was easier to see the whole month calendar and when shifts come out you can see what day or days are being posted in red right away!Now I can’t sign into the old version??The new version has flaws that need to be corrected and there is no support when we don’t know something, that’s very bad..