I watched an ad that featured this app’s users discussing a specific settlement that SettleMate got for them. I downloaded the app that day, from the ad’s link, and that company’s settlement I was seeking was not available. That was incredibly disappointing. It felt like a very misleading ad that can only be described as “bait and switch” IMO. Also, I emailed them that I was charged and I described this scenario and requested a refund. I have not heard back which also makes me think their customer service is not sufficient. I would definitely not recommend this app. I wish I would have read the other reviews before getting charged for a month. While the app had other offers, I either was not eligible or I believe it’s highly unlikely that I would expect a settlement payment, so my preference would just be a refund. I don’t think that’s going to happen, but if it did, I would be willing to remove or edit this review. I also see that SettleMate is accusing reviewers of being illegitimate which is not a great look.

I found the information presented in an easy and digestible format which is nice. It makes it very easy to understand what class actions are available and how relevant they may be to you. This part of the app is pretty great! However, when trying to fill out your birthdate on a form, the calendar format does not allow you to select the year, month, or day manually, you have to tap through each month individually. I was born in 1997… I had to tap the calendar arrow at least 336 times to get to my birth date. After doing so, I accidentally pressed the wrong date and instead of bringing back up the month and year I selected when I tried to correct my mistake, it brought me back to the current calendar date! I stopped filing out the form to write this review, so I will have to tap a button at least 672 times just to fill out a settlement worth $11… yikes! If this feature remains unfixed, I will not be renewing my subscription and cannot rate this application any higher. No matter how useful your application and the data you provide may be, making your UI as cumbersome as this wastes my time and ultimately makes your app useless to me.

I paid for a full year subscription but the app stopped working as expected weeks ago and still isn’t working. I can no longer log in using the Apple ID tied to my subscription, which blocks access to all core features—including submitting and receiving claims, the primary reason I purchased the app subscription.SettleMate from the start from when I first used it has been unstable with many glitches and bugs. It lacks proper maintenance, and fails to meet Apple’s technical and interface standards. Additionally, I’ve lost control over my personal data—unable to unlink email addresses or manage privacy settings, which raises serious concerns about data handling and security.Recent reviews confirm that other users are experiencing similar issues. I’ve paid for a service I cannot access. This is the first and last yearly subscription I’ll ever buy again from any app.

Not a fan of this… It said $1.66 per month, not giving us the option to pay monthly and no free trial period. So you either pay for a year or a month, both not worth it. What they’re offering is not useful, unless you live in California, where apparently every company treats you badly. Lots of the ‘no proof’ claims do require proof. If it takes you to another webpage and asks you to input an ID number, etc, that is requiring proof. (One claim asked me to sign a release of my medical records) and the page freezes if you do go to another webpage within the app. Even if you choose to view it in another web browser. I think I gave them too much of my information for absolutely nothing in return and maybe years later I’ll be getting a settlement from this app too. We will see what happens in a year when I’m ’eligible’ to get my money back. I’m setting an alarm lol