The only thing you can do with the S2 app is turn the pad on off as well as set a timer. As opposed to the pads that worked with the original app you could at least set the heat level in addition to the other commands. Also, as many other people have mentioned get rid of "the safety" where it automatically lowers the heat level down to four if it had been set above it originally when turned on via voice. That is the whole purpose of the voice interface, to act just as if we were using the control by the bed. Stop acting as if we are not adult enough to be able to adjust the heat ourselves if it gets too warm. I think sunbeam stopped working on making this a good product via its third-party contractors long time ago.

Everyone complaining about the inconvenience of having to press the button when you operate it remotely must not care about their safety. The instructions clearly spell out what they call the “presence” feature. In other words you have to tell the system, “yes, I’m here”. It’s for your safety! Since you can activate the blanket from anywhere that your phone has internet, it doesn’t know if you are in the house, or pre-heating your blanket before you get home. Imagine if your plans changed, and you forgot about your blanket. You certainly don’t want it running on High for 10 hours!!! So for your safety, if you turn it on remotely and don’t confirm your presence within an hour (more than enough time to preheat!) it while kick down to level 4 - still very warm!Quit your complaining!

My husband and I each wanted to use our own phone on our own side to control the heat as we each wanted. Well, that doesn’t work because only one phone can be paired with the base.Also, if your phone ever unpairs, any schedule you made or settings you saved are all erased.Lastly, when I try to use the app to set a pre-heat going, I get a notice that I have to go press the checkmark button on the base for it to work as I want. Well, if I was nearby to press the buttons on the base I wouldn’t need to use the app, now would I?In conclusion, I cannot say this app is any good. Such a shame.

I just have to assume the issues people are having are user error because the app does everything it’s supposed to do. Turns on the blanket (though I recommend a schedule for a warm bed at night when you get in) and allows you to control the temp and timer and all that. Even allows multiple people to control the blanket at a time. Maybe the bad reviews are from an earlier build of the app because i don’t have any app crashes or freezes and my blanket always turns on with the selected schedule.