SwitchBot

Name: SwitchBot
Rating: 3.4 (770 reviews)
Author: wonderlabs, Incorporated

Lifestyle

Free · In‑App Purchases · Designed for iPad

770 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

wonderlabs, Incorporated
Language

EN
+ 9 More
Size

565.3
MB

You can control the SwitchBot Bot with a tap on the icons. You can schedule your appliances to turn on or off according to your preference with SwitchBot Hub Mini. You can monitor the environment of your family and properties with SwitchBot Thermometer and Hygrometer. And that’s just the beginning. Purchase a SwitchBot device and download the app to get started today. Stay tuned for updates as we add new features and new products to the SwitchBot family. SwitchBot Camera Cloud Storage Service Subscription Cycle: 1 month (monthly plans) Subscription Price: $3.99/month (monthly plans) Payment: Users confirm the purchase and proceed to payment. Users can manage this subscription and the auto-renewal via their Apple ID > Subscriptions. Cancellation: Users can manually cancel this subscription via Apple ID > Subscriptions at least 24 hours before the current subscription period expires. Renewal: The user's account will be charged within 24 hours before the end of the current period, and the subscription will be extended for another period upon successful payment. Term of Use: https://www.switch-bot.com/pages/switchbot-terms-of-service Privacy Policy: https://www.switch-bot.com/pages/switchbot-privacy-policy - Website: switch-bot.com - Facebook: @SwitchBotRobot - Instagram: @theswitchbot - Twitter: @SwitchBot

Ratings & Reviews

3.4

out of 5

770 Ratings

Works well with mini robot
07/14/2024

mpassaretti
Been using the app with the Mini Robot Vacuum K10+ for a few weeks now, and it works well. The app is a bit quirky and unintuitive in a few ways, almost as if they went out of their way just to do it differently than iRobot. For example, if you pause in the middle of a job, there isn’t a “return to home” option. Instead, your choices are “Finish” and “Recharge.” Does “finish” mean stop cleaning and return home? Or does it mean resume the cleaning job? Obviously the app knows if the device is charged or not, so why would I pause a cleaning job and tell it to “recharge”? I just want it to stop and return to base! Besides the quirks, the app features are quite extensive. Once you get used to it, the mapping functionality is great, much more robust than iRobot. I have my robot 2 floors below my bedroom so I have it set to clean around 3am each night, and I like that I can see where exactly the device is on the map. Pretty neat.
Works well with mini robot
07/14/2024

mpassaretti

Been using the app with the Mini Robot Vacuum K10+ for a few weeks now, and it works well. The app is a bit quirky and unintuitive in a few ways, almost as if they went out of their way just to do it differently than iRobot. For example, if you pause in the middle of a job, there isn’t a “return to home” option. Instead, your choices are “Finish” and “Recharge.” Does “finish” mean stop cleaning and return home? Or does it mean resume the cleaning job? Obviously the app knows if the device is charged or not, so why would I pause a cleaning job and tell it to “recharge”? I just want it to stop and return to base! Besides the quirks, the app features are quite extensive. Once you get used to it, the mapping functionality is great, much more robust than iRobot. I have my robot 2 floors below my bedroom so I have it set to clean around 3am each night, and I like that I can see where exactly the device is on the map. Pretty neat.
Easy setup and extremely reliable peace of mind.
Jun 5

MikeOVT
I have used SwitchBot in multiple residence locations for monitoring temp, humidity and water presence near critical areas as well as controlling old room air conditioners at those locations. Easy setup, never fails, quick notifications and much to my surprise AC controls work all the time as needed particularly with conditional rules to cycle on/off automatically based upon outside and inside temps. One of the through wall units, a sears-kenmore is 15 years old with no issues. This solution replaced a previous buggy solution that was designed specifically to control room air conditioners remotely and quite frankly was almost $100 sucked into a black hole for that single function. I also control some emergency electric heat in the winter (VT) in the event my primary heating fails and I’m not there. I am now investigating SwitchBot auto blind controls to take advantage of passive solar gain in the winter. I’d give these products 10 stars if I could.
Easy setup and extremely reliable peace of mind.
Jun 5

MikeOVT

I have used SwitchBot in multiple residence locations for monitoring temp, humidity and water presence near critical areas as well as controlling old room air conditioners at those locations. Easy setup, never fails, quick notifications and much to my surprise AC controls work all the time as needed particularly with conditional rules to cycle on/off automatically based upon outside and inside temps. One of the through wall units, a sears-kenmore is 15 years old with no issues. This solution replaced a previous buggy solution that was designed specifically to control room air conditioners remotely and quite frankly was almost $100 sucked into a black hole for that single function. I also control some emergency electric heat in the winter (VT) in the event my primary heating fails and I’m not there. I am now investigating SwitchBot auto blind controls to take advantage of passive solar gain in the winter. I’d give these products 10 stars if I could.
Great at first
09/02/2022

Wawa Lover
Initially I bought one curtain rod 2 device and it worked beautifully. So then I bought a second and decided to redo the first so I could rename it - while also setting up the second. Now neither of them will finish calibrating. They each make it to the final step, but when clicking “move to open/close position”, nothing happens.I reached out to support and attached a video of the issue. While it took a while to figure out the emails were going to the “Promotions” folder, once I started actually speaking with tech support, it’s been painful. Although they sent over new firmware for me to install, still didn’t fix the issue. Afterwards they said their “devs” detected its because my devices are backwards, but they are not and have never been, and I’m not sure how they can know that lol I followed the installation guide and had one of them working before. Haven’t heard from them since. I’ll probably just return them and get a refund if this persists

Developer Response
Hi there, this is not a common issue, and we would like to dig in for you. If you have already contacted us via feedback, please report the issue again, and the support will follow up until the issue gets solved.
Great at first
09/02/2022

Wawa Lover

Initially I bought one curtain rod 2 device and it worked beautifully. So then I bought a second and decided to redo the first so I could rename it - while also setting up the second. Now neither of them will finish calibrating. They each make it to the final step, but when clicking “move to open/close position”, nothing happens.I reached out to support and attached a video of the issue. While it took a while to figure out the emails were going to the “Promotions” folder, once I started actually speaking with tech support, it’s been painful. Although they sent over new firmware for me to install, still didn’t fix the issue. Afterwards they said their “devs” detected its because my devices are backwards, but they are not and have never been, and I’m not sure how they can know that lol I followed the installation guide and had one of them working before. Haven’t heard from them since. I’ll probably just return them and get a refund if this persists
Developer Response 11/24/2022
Hi there, this is not a common issue, and we would like to dig in for you. If you have already contacted us via feedback, please report the issue again, and the support will follow up until the issue gets solved.
Archaic App
07/27/2022

Double Jinx
I thought this was a wonderful app but each time I try something else I find that the experience goes bad. I installed the app on my phone and all was good. I then installed it on my iPad and that was fine. I go back to my phone and the app no longer has access to the mini hub or meter plus devices I have installed. I delete the iPad version and the phone app works again. So don’t try using this on more than one device, how archaic.I was advised to contact support for this problem. The support desk is terrible and I will not subject myself to it. I already tried contacting the support desk for a different issue and got no where. They don’t translate the given problem correctly or the developers have their own idea of the described problem. Yeah, no.

Developer Response
Hello Homster, we are sorry for any inconvenience caused. Please kindly submit a feedback request on the profile page of the App about the connection issue; the support team will help you resolve the problem properly.
Archaic App
07/27/2022

Double Jinx

I thought this was a wonderful app but each time I try something else I find that the experience goes bad. I installed the app on my phone and all was good. I then installed it on my iPad and that was fine. I go back to my phone and the app no longer has access to the mini hub or meter plus devices I have installed. I delete the iPad version and the phone app works again. So don’t try using this on more than one device, how archaic.I was advised to contact support for this problem. The support desk is terrible and I will not subject myself to it. I already tried contacting the support desk for a different issue and got no where. They don’t translate the given problem correctly or the developers have their own idea of the described problem. Yeah, no.
Developer Response 07/26/2022
Hello Homster, we are sorry for any inconvenience caused. Please kindly submit a feedback request on the profile page of the App about the connection issue; the support team will help you resolve the problem properly.

1. Segment Control in Color mode now supports favorites for RGBICWW Strip Light, RGBICWW Floor Lamp, and RGBIC Neon Wire Rope Light. 2. The Monitor for Smart Video Doorbell now supports Traditional Chinese, German, French, Italian, Spanish, and Dutch (latest firmware version required). If you encounter problems or you have any feedback, please visit the Support page of our app.

Version 9.19

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Version 9.19

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