Like most people these days, I was intrigued by pickle ball. However, I had never played and didn’t know where to start. I am so glad I found this app and was immediately linked with multiple coaches across my city. It’s really easy to book appointments on the app, and you can immediately see the coaches openings. They were able to get a court (a REALLY nice one in the lake) and I loved it after just one lesson. I also didn’t have equipment, which the teacher provided. I highly recommend it to people who are interested. You will not feel intimidated by the sport with your coach, and you’ll love it!

I purchased a five lesson package through this service. I did so because of a specific location that was advertised on their website; however, this location was unavailable and they sent me to a different spot more than 30 minutes away. When I was unable to complete my weekly lessons in a month, I went to pause my subscription and found that it already been charged for another cycle on day 28. When I told customer service that I was having these issues and requested a pause and refund until I was ready for more lessons, they told me they would not be able to refund me. They did not even respond to my concerns about the incorrect advertisement. This is a duplicitous company with a questionable business model and I urge anybody that is looking to learn a new skill to look elsewhere. The subscription model renewing in <1 month without warning feels almost intentional and I urge you not to subscribe or support this company.

Please avoid this company. I had very negative experience with their system and their customer service made it 100x worse. I wish I could give zero star.Signed up for a subscription 3 weeks ago with a golf instructor, which included a free lesson. The company had to cancel my lesson and subscription because they couldn't contact my assigned instructor - this was their issue, not mine.When I tried to re-sign up with a different instructor, they refused to honor the free lesson, claiming I had already "used" it according to their records. After explaining that I haven’t used it, they got back (after I followed up again!) with due to system limitation they can’t do anything about it. This makes no sense since they cancelled my original subscription before I could use anything.Despite promising me another free lesson when they cancelled the first subscription (since I never actually received the service), they're now going back on their word. Their system apparently can't distinguish between a lesson that was used versus one that was cancelled due to their own operational problems.Very disappointing customer service. They created the problem by not being able to reach my instructor, then penalized me for their mistake. Would not recommend until they fix their customer service policies and technical issues.

I was charged for a subscription without any clear notification that it would automatically renew each month. There wasn’t even a single email alert about the upcoming charge. Additionally, since I couldn't access my account through the app, there was no way to verify what I had unknowingly agreed to.I only realized the charge after coincidentally reviewing my bank statement. When I requested a cancellation and refund, I was informed that it was impossible. It's frustrating that no reminders were sent, and I was simply charged without notice. Expecting users to constantly remember their subscriptions is unreasonable, and it feels like this is being taken advantage of.Definitely going to resolve with my bank for sure but would want a easier way of the company to refund me. The app’s user interface is terrible, and the overall experience is extremely disappointing.