Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”
• Minor fixes and improvements
Ratings and ReviewsSee All
APPLE SERVICE SCAM
DO NOT DOWNLOAD THIS APP IF YOU ARE ON THE PHONE WITH AN “APPLE SUPPORT AGENT”
I googled “Apple support number” for a stolen phone and I foolishly tapped the first website to appear. I called the number the website offered, the “Apple Tech” proceeded to have me download this app (which allows them to see your phones screen just as you do) to issue a refund. The man had me open my iPay and type in my debit card information which only led to a “Your issuer does not support iPay”. He attempted to have me go to the store and purchase an Apple service card and put $200 dollars on it (at this point I realized I was an idiot and about to be scammed). I told him I do not have access to that amount of money and he actually told me to go to a friend or family member and borrow money! After I said “no” he demanded that I open my camera to “verify identification”. At this point I ended the broadcast and the phone call. Proceeded to call my bank and have my debit card number changed since he saw my entire information typed out. Deleted this app and shut my phone off. Unfortunately scammers use this app to swindle people out of a lot of money even though that is not the intended use of this app.
If you are being realistic...
Then you should be blown away by the capabilities of and possibilities for this app! It is so simple for the person that needs the technical support (client) to initiate the request for support and to share screenshots of the issue they are having with the person giving support (tech). Once a request for screenshots has been sent, the screenshots are automatically shared with the tech. This allows for the client to take screenshots along the support process so the tech can describe which buttons to hit or information to enter and ensure that the client is inputting the information correctly. The beauty is the client does not have to jump back and forth between the issue they are having and the QuickSupport app to share the screenshots, they are sent to the tech automatically! Push notifications of chat, screenshot requests, and even text sent to the client's clipboard from the tech are amazing tools that allow for support calls to move along very quickly and smoothly! Not to mention the power user tools of pushing down Wi-Fi and email configurations! This all fits within the Apple app limitations, but it also keeps things safe too keep the remote access from being abused. It would be nice if you could use the TeamViewer iOS app to support QuickSupport requests, but that isn't a huge deal as you can use TeamViewer iOS to remote into a computer that can do the assistance. Great app, and I am glad I found it! Five stars!
Don’t download this app on your phone “if you think” you are on the phone with Apple Support.
Innocently I googled the number to call for my iPhone. Little did I know I was not talking to them. The person I was talking to quickly told me to down load this app and started helping me supposedly. He told me that someone had compromised my Apple account and the charges were pending but not to worry they would help get them removed. After almost an hour on the phone he said they needed to go offline to remove the charges and I needed to go to my local Target and purchase an Apple gift card etc. At this point I knew this was a scam! Unfortunately I had followed his directions and had my credit and debit cards compromised. PLEASE BE CAUTIOUS AND DON’T FALL FOR THIS! IF IT DOESN’T SOUND RIGHT DON’T DO IT!
- TeamViewer GmbH
- 58.7 MB
Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, and iPod touch.
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- © TeamViewer Germany GmbH
With Family Sharing set up, up to six family members can use this app.