In this release, we’ve updated the app to support iOS 13 with regards to location and bluetooth permissions.
Ratings and Reviews
Needs more development
The functionality of Tile is awesome, and if you lose things, there is no better app to have. I have it on my keys, my wallet and even my make-up bag, as I am continually using it and then misplacing it. However, this app needs more development, especially since they charge premium clients roughly $30/ year, of which I am one. I have a problem with the app running in the background, but I understand why it has to. However, I recently found out that every time you receive a notification, saying that you left your keys or whatever at home, work, ectera, the notification remains on your phone! No swiping R or L to remove it- really!? I now have over 40 notifications since I purchased Tile and these notifications add up and I’m sure eat up memory and/or space on your phone. I was told by the Tile rep that it’s because Premium users can find out where you left your item in the location history 30-days out. However, once you find your lost items, you don’t need that information- it’s irrelevant. I can’t believe they can’t correct that. I have decided after my year, I will withdraw from Premium, as I don’t think it’s worth it.
Again, the premise of Tile and finding your lost items is great, the app needs more work since they charge a premium price, they need to develop it more. Cynthia
UPS Was Amazed...
I left my keys in Phoenix on Easter weekend and had family ship them back to me by UPS overnight. Keychain had all the important keys and a tile! The keys were lost and a claim was opened so that UPS could begin the search.
I was told that it may take several days to a week to locate them (if they were found at all). At the end of the first day I remembered I had a Tile on the keychain so I launched the app and pressed “lost” to initiate the alert to all Tile app users. It took about four hours to get an email alert that my keys were found at one of the UPS buildings near the Ontario California airport. The next morning, I followed the map directions in the Tile app and it took me literally to the security gate at a large secure building. I had to make several calls to reach an employee in that building who came out to meet me. I explained the Tile system and gave them my iPhone to take back into the building and it will guide them to my keys.
In less than five minutes the UPS rep returned to my car with my keys! Following her were six other UPS employees who wanted to know how the system worked and where they could buy the Tile. I found my keys in less than fourteen hours and UPS likely would still be looking for them. Absolutely incredible. If you ship anything of value, consider attaching a Tile to it so YOU can locate it in case it is lost.
Great App BUT:
The only issue I have dealt with so far is:
The app should not have to run in the background at all times in order to find your phone! My kids play on the iPhone & habitually close apps, so they do not run the battery down. If they mistakenly close the app & we do not realize it, then lose our phone..We are not able to use the app to find it..☹️This is frustrating! If you keep the Bluetooth on, there should be a way not to have to keep the app open. This situation just happened to me. It still took 10 minutes to find my phone because I could not use the tile since someone closed the app! Other than that, it is an awesome app!! I have not used it to find out keys yet but I am sure we will, as my husband loses them all of the time! Hopefully you guys can find a way to make it work without the app running..In the meantime, we will spend more time using it & working with it/getting used to it. So, I will update my review once I get the hang of it..
I recommend this for anyone who loses their keys/phone! It does work well as long as the app is running..
- Tile, Inc.
- 187.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2014-2017
- In-App Purchases
- Tile Premium $2.99
- Tile Premium $29.99
- Tile Premium $29.99
With Family Sharing set up, up to six family members can use this app.