TopDirector 4+

Great product, support, and price

I downloaded TopDirector and purchased several in-app features. TD features are one time purchases compared to monthly subscription of competing products. Better value with TD.

I did have a little trouble with initial setup. There is a refresh arrow and “Restore” for purchases you have to utilize properly to get working. NDI in app purchase works great now, but lagged and locked up on initial install. However, after a quick delete and re-install of both TD and TDCam apps on iPad and iPhones, respectively it works flawlessly! 1080p with very low latency. Barely noticeable video delay (latency).

Support responded in less than 24 hours! I had already resolved NDI problem, but support also responded with a future update regarding a use case I proposed. TopDirector VIEW app is scheduled to be released soon. Been a very positive customer experience. Looking forward to next feature update.

All the features of large, broadcast switchers!

I really loved using this app. And eventually, I did purchase most of the pay features. However, my iPhone was acting up and I had to delete a lot of apps for memory. Top Director was one of the apps I had to delete.

Now that I have redownloaded this app, I don’t see any way I can recover the features try at I ALREADY PAID FOR! Although this app is amazing, I will not spend any more money on it, since I already paid for most of them. I think there were only maybe 2-3 features that I did NOT purchase.

Any help? Any fix? I would love to be able to use this app again. Thanks!

Developer Response ,

Please just tap the Restore button on the purchase page to restore your purchases.

Nice app but Update the App

This app has nice features, however when syncing my IPad Pro 4th GEN 12.9 inch, with my IPhone 12 Pro Max, on a fast Wi-Fi router, the ipad sync up with the iphone, then it freezes. I tried another Wi-Fi router , and had the Wi-Fi router right next to the ipad and the iphone, for a good signal strength, but get same results, it freezes. I also have Fiber Optic high speed internet Service at my Residence, and it’s very fast, so it cannot be a Network issue, nor anything wrong with my IPad Pro 4th Gen, or my IPhone 12 Pro Max. 512 GiG.

I have an app that Apple used to have for 5 Bucks, it was called Reco Studio, I just tried it with my IPad Pro 4th Gen, and my IPhone 12 Pro Max, on the same Wi-Fi router, and it works excellent, and doesn’t freeze! There is something wrong with the Top Director App. I did reach out to the Technical Support, was told that the problem appears to be my slow router or iPad and iPhone. I don’t think so.

Please update the app so it doesn’t freeze, also, update the app so the iPhone doesn’t have to start recording in order to sync it to the iPad.

Developer Response ,

Sorry to hear that. Can you please contact us directly at https://www.topdirector.com/contact/ so we can help you out? Typically poor network or lower configuration of iPad & iPhone can cause the unstable connection.