Total Adblock - Ad Blocker 4+

WArning consumers don’t get the Total Adblock

I have tried to get my money back only to be given the run around. They tried talking me into keeping it. I told the rep I don’t want it and she became rude and told me I had to keep it for a month. I replied that I didn’t want it for not even a day. She told me she was sending me a form to fill out to my email. Never received. I sent 4 emails stating I didn’t want it and received only one reply to go to the App Store and fill it out. Since I couldn’t get assistance I went to the app and tried to fill out my request and couldn’t find where I could get my refund. Frustrated I tried again to get hep to no avail. They charged me 2 charges one for $39 and one for $29. They actually stole my money. I went on Facebook and let everyone know how I was treat and lied to. Next I’m going to the Bstter Businesd Bureau the BBB to complain and not stopping there. Frank Olivencia

Fairly Decent Service

I purchased this software tool back in the summer of last year around about July and I really liked it and thought that it made a huge difference and helped my webpages to load faster. I appreciate the huge 80% discount that I received to try the product initially the first time and to receive it again to return. My only suggestion would be to have one pop up that includes all service offerings instead of having them separate for users to click through because it will come off as the business trying to get more money out of the customer and that Is the easiest way I believe these days to lose the customer all together.

I always say if you get one your in the running for potential long-term commitment if you do a great job with getting the customer to understand the initial offering, how to use it properly and how they can monitor and witness tracked changes of their systems or personal development over a span of time.

Developer Response ,

Hi MPERKS member Dayton,

Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by using the following link: https://help.totaladblock.com/en/apple, simply fill out the relevant information and someone from our support team will be in touch.

Kind regards, TotalAV, Customer Care team.

Ripped off

I was offered this at $2.99 a month when i got a new phone. The next month it went up to $9.95. I didn’t notice until the next month. Figuring out how to contact them was very difficult. I finally chatted with someone and was offered the $2.99 again, for real. I thought I’d try it. I was refunded the $6.95 for the 3rd month. But the next day, my bank showed another charge for $9.95. Although PayPal showed the refund my bank didn’t. But I have 2 charges in my bank of $9.95. So back to the site to try and contact someone, finally did with a chat. I asked for a phone number but wasn’t given one. I knew I couldn’t play with this company anymore. I tried to follow the cancellation process but it kept taking me back to chat with someone. I think I’m finally canceled. Now as long as I don’t keep getting deduction for Adblock with a canceled subscription, I’m glad I got out of there with only $20 loss so far.
Getting support is bad. The service itself I can’t say since I was so messed up with getting billed I cancelled before I really used it.