Touch ‘n Go eWallet

Name: Touch ‘n Go eWallet
Rating: 4.7 (3159 reviews)
Author: TNG Digital Sdn Bhd

It’s the way to GO

Only for iPhone

Free

3.2K Ratings
Ages

4+
Years
Category

Finance
Developer

TNG Digital Sdn Bhd
Language

EN
English
Size

211.7
MB

iPhone

Join over 28 million Malaysians who trust TNG eWallet to pay, spend, invest, and manage their everyday financial transactions safely and securely. Regulated by Bank Negara Malaysia (BNM) and Securities Commision Malaysia (SCM), TNG eWallet upholds the highest security standards beyond our industry with biometric logins, multi-factor authentication, and layers of rock-solid protection. TNG eWallet offers a seamless way to handle your finances and elevate your lifestyle — whether it's payments, savings, investments or rewards, all in one powerful digital journey. GOfinance An all-in-one financial services hub within your eWallet, designed to transform the way you spend, save, grow, and manage your money. GOfinance offers a comprehensive suite of digital financial services products tailored to meet your needs: • Earn daily interest with GO+ • Get essential insurance protection • Grow your money with a full suite of investment solutions provided by our trusted partners, such as Principal Asset Management, ASNB, CIMB, and Affin Hwang Investment Bank • Budget and track your expenses effectively with Cash Flow • Enhance your eWallet’s capabilities with the Touch ‘n Go eWallet Visa Card • Send money globally with ease via Remittance • Get the financial boost you need with CashLoan • Stay on top of your financial well-being with CTOS GOtravel Whether you’re catching a train or booking a seat on the bus, make travelling a breeze with our comprehensive travel products. Spend globally like a local with TNG eWallet, and pay with QR, Visa or even cash! Transport Skip manual card reloads. With your Touch ‘n Go card in the app, you can pay for tolls and off-street parking straight from your eWallet. Bills & Utilities Settle your bills — postpaid, utilities, broadband, entertainment, loans, and local council, all from your eWallet. If you are low on credits, you can also reload your prepaid. GOrewards Get rewarded as you spend with your eWallet and redeem exciting rewards from cashback vouchers to awesome products. Plus, join our monthly lucky draws to win cool prizes. Food & Delivery Satisfy any craving and have your favourite meals or drinks delivered to your doorstep. Entertainment Grab your best seats in the cinemas, book handpicked attractions and experiences, and more. Shopping Shop groceries, electronic gadgets, healthcare and beauty products, and everything you love, and earn cashback while you’re at it! Specialty Services The TNG eWallet app also offers other specialty services such as Merchant, EZ Qurban, Arus Oil, and more. Need help? Our email support is available all day, every day, while our chat support is available from 7am to 10pm daily.

Ratings & Reviews

4.7

out of 5

3.2K Ratings

Works for me
10/28/2019

styerush
I don't know why this app is getting such a bad overall reviews, it works perfectly and I love it. Although at one time, the system failed to record my transaction at toll booth but upon calling the customer service they immediately rectify my problem. So 5 star it is
Works for me
10/28/2019

styerush

I don't know why this app is getting such a bad overall reviews, it works perfectly and I love it. Although at one time, the system failed to record my transaction at toll booth but upon calling the customer service they immediately rectify my problem. So 5 star it is
Too crowded and not user friendly
04/20/2023

FirdausFuad
While the app is useful, the appearance and access is exceptionally difficult to follow. There are too many icons and too many buttons on one page. I tried to reload using credit card, the flow is not intuitive. Customer is slow and kept suspending my transaction because I am using it too often. And this is after asking me to verify my account with myKad, etc. What is the point of verification yet still block my transaction. Very frustrated at this point as if the developer doesn’t even trust the safety features they put in their app. I will try put up with this another 1-2 times after that forget it! Back to bank transfer and be done with it!

Developer Response
Greetings! We appreciate you for bringing this issue to our attention. We would be glad to investigate your situation in more detail. Kindly get in touch with our Careline team at +603 5022 3888 or through the website https://tngd.my/careline-webform, providing your account details. We will promptly examine this matter for you.
Too crowded and not user friendly
04/20/2023

FirdausFuad

While the app is useful, the appearance and access is exceptionally difficult to follow. There are too many icons and too many buttons on one page. I tried to reload using credit card, the flow is not intuitive. Customer is slow and kept suspending my transaction because I am using it too often. And this is after asking me to verify my account with myKad, etc. What is the point of verification yet still block my transaction. Very frustrated at this point as if the developer doesn’t even trust the safety features they put in their app. I will try put up with this another 1-2 times after that forget it! Back to bank transfer and be done with it!
Developer Response 04/24/2023
Greetings! We appreciate you for bringing this issue to our attention. We would be glad to investigate your situation in more detail. Kindly get in touch with our Careline team at +603 5022 3888 or through the website https://tngd.my/careline-webform, providing your account details. We will promptly examine this matter for you.
Worst app design ever + poor management vision to introduce mobile payment
05/27/2019

unhappy malaysia road user
I never write any review but I’m compelled to write a negative review for this app. You cannot use it to top up your physical TnG card. If you accidentally topped up your e wallet and thinking that it can be transferred to your TnG, say bye bye to your money. Cannot transfer, not interchangeable. You can use the ewallet to get some sugary drinks. Tealeaf anybody?I’m disgusted by the company’s act to force people into using their ewallet. Even at the TnG self reload kiosk, there is a function designed to mislead less savvy people into reloading ewallet instead of the physical card. We only wanted to use TnG to pay for road tolls because the gov gave you monopoly.

Developer Response
Hi there, the TNG card is a Smartcard with a MIFARE chip, this means transactions can only take place upon contact with a card reader. However, we have introduced an alternative solution with PayDirect. Add your TNG Card into eWallet, and the toll fares will be deducted directly from your eWallet! Visit tngd.my/paydirect.If you want to utilise the money in your eWallet, there are various ways, including transferring it to your family and friends, paying your bills, buying movie tickets or using it at any of our retail merchants.
Worst app design ever + poor management vision to introduce mobile payment
05/27/2019

unhappy malaysia road user

I never write any review but I’m compelled to write a negative review for this app. You cannot use it to top up your physical TnG card. If you accidentally topped up your e wallet and thinking that it can be transferred to your TnG, say bye bye to your money. Cannot transfer, not interchangeable. You can use the ewallet to get some sugary drinks. Tealeaf anybody?I’m disgusted by the company’s act to force people into using their ewallet. Even at the TnG self reload kiosk, there is a function designed to mislead less savvy people into reloading ewallet instead of the physical card. We only wanted to use TnG to pay for road tolls because the gov gave you monopoly.
Developer Response 05/29/2019
Hi there, the TNG card is a Smartcard with a MIFARE chip, this means transactions can only take place upon contact with a card reader. However, we have introduced an alternative solution with PayDirect. Add your TNG Card into eWallet, and the toll fares will be deducted directly from your eWallet! Visit tngd.my/paydirect.If you want to utilise the money in your eWallet, there are various ways, including transferring it to your family and friends, paying your bills, buying movie tickets or using it at any of our retail merchants.
Bad Onboarding
12/29/2024

I’mCM
The new update rolled out last week had a massive change to the UI in terms of usability. Those whose muscle memory is used to tapping on the shortcuts on top will suddenly wonder where the Scan and Pay shortcuts have gone too. No new onboarding screen, not in the App Store version history log. Even the App Store preview images are still showing the old UI. At the very least let existing users who are used to the app for years be aware of things before deciding to shuffle things around!

Developer Response
We appreciate your feedback about the recent UI changes and the impact on your experience. It’s important for us to keep our long-time users informed, and we hear your concerns about the onboarding process. Thank you for sharing this insight; it helps us understand how to improve the user experience.
Bad Onboarding
12/29/2024

I’mCM

The new update rolled out last week had a massive change to the UI in terms of usability. Those whose muscle memory is used to tapping on the shortcuts on top will suddenly wonder where the Scan and Pay shortcuts have gone too. No new onboarding screen, not in the App Store version history log. Even the App Store preview images are still showing the old UI. At the very least let existing users who are used to the app for years be aware of things before deciding to shuffle things around!
Developer Response 12/31/2024
We appreciate your feedback about the recent UI changes and the impact on your experience. It’s important for us to keep our long-time users informed, and we hear your concerns about the onboarding process. Thank you for sharing this insight; it helps us understand how to improve the user experience.

As an everyday digital financial services and lifestyle app regulated by Bank Negara Malaysia, we’re always working to make life better for over 24 million verified users — including you. 1. With the new Travel Visa Card, you can spend overseas with 0% FX fees, earn 3% cashback, withdraw cash worldwide, and stay secure with a numberless card. 2. Too many GO+ transactions? You can now hide them from your transaction history to search easily. Update now to enjoy the latest features!

Version 1.8.71

14h ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Size
Category
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Age Rating
Copyright

Developer Website

Privacy Policy

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Touch ‘n Go eWallet

It’s the way to GO

Ratings & Reviews

What’s New

Version 1.8.71

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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