I downloaded this app to access my account online . It does not allow me to login to my internet banking account. The password section only allows digitd. Can u fix this ?

This app has not been wrking since time memorial. All effort to get it sorted out proves futile, either at your branch or phone call. Meanwhile your customers service representatives are very rude and not welcoming, when you call them on phone it’s as if you are bothering them . They will be in a rush to put you off the phone, oh and your airport branch customer service representatives are so rude, they look down on people base on their own analogy. Especially one slim dark woman. They don’t smile at you, they relate with you as if you are their rival and makes you feel so uncomfortable. I hv been banking with this bank since 2014 when it’s was merchant bank, but now I’m tired of your poor services

To be frank , I don’t know the reason for creating this speed app because it’s so useless and frustrating to use. Nothing works with it and UMB customer service persons are so rude. When I call for an assistance they talk to me so harshly especially with a lady who introduces herself as Beatrice, as if the bank belongs to their parents, I’ve decided to withdraw all my savings do my business elsewhere and I won’t recommend UMB for anybody, they are just not up to the task

Since I started using this bank it’s been hard for me to transfer money from my own bank account all they do tell me is that service unavailable. Even if I try again in some hour or days still same response. Can you people fix this issue it getting out of hand.