Vagaro Pro 4+

Rising in the Ranks

I’ve never heard of this company up until a month ago. I must say I was a little skeptical at first when I opened an account. I’ll list the pros and cons that I’ve experienced over the last month… Pros: - Smooth transition from Square Appointments. Very helpful and on top of their communication. - Easy to use interface with a lot of extra features that Square couldn’t offer my business. Example: Card Processing - They’re customer support is on point! I can text, chat or call and the wait time is virtually non-existent. If your chat happens to close, they’ll actually call you back to follow up. This was very important to me because being a new user was a little overwhelming and I had a lot of questions. - They give you feedback on feature requests that may not be available yet. Updates coming soon! Cons: - Just a few features in checkout that aren’t available, YET. - A little bit more support in searches for the Tattoo Industry in their Vagaro App. Market it as SALON, SPA, TATTOOS AND FITNESS. Overall my experience has been great. They’ve exceed my expectations. After being with Square for so long, it was a little scary making the transition. But I’m glad I did. I hope this review helps others make a decision on an all in one software for their service industry business.

Salon pro who gave up pencil & paper

I’m your everyday stylist who is busy with life and working 5-6 days behind the chair, two kids an husband etc. I’m at my 10 year mark and I realized I was getting burnt out from my phone. Some days I’d have anywhere between 20-75 missed texts….yes you read that right. I was drowning in requests, appointment changes, Pinterest pictures, questions etc. After a 12 hour day behind the chair, I’d then go home to my husband and kids and crash before another long day…leaving little time for the most important part….customer service.

I had battled wanting to switch to a booking app because I’m a little bit of a control freak but let me tell you the customization available in Vagaro, has literally given me a second set of hands and another brain. My clients can book, change Apts, send their friends my link to refer them to me. It’s cut back on my personal reach outs by about 75-85%……it’s life changing.

Client satisfaction has always been the most important to me. And with the demand rising even more I was at a point my people were suffering because I’m a one woman show. But now vagaro took a weight off my shoulders and I will never look back! I’m obsessed, and so are all my clients. Their feedback has been 110% positive and that speaks for itself!

Awesome do-it-all app for a great price!

I’ve had this app for a short time but it really does it all. After looking at probably 50 scheduling systems and trying out 15, I chose Vagaro because it did it all. For only $35/mo., I could create and schedule my yoga classes for my students to book; sell memberships, packages, and gift cards; and create a self-service scheduling system for them to book private appointments based on their availability. Also - the payment processor is super easy to set up and at industry lows for costs. Recurring payments, cancellation fees and refunds, I mean you name it - this does it. It’ll also automate your emails which means less time-consuming text messages from me the day before explaining all the dos and donts before an appointment… all of it is automated! Customer service is super responsive and helpful, and I LOVE the “checkout” option for anyone who didn’t pay online beforehand or who does walk-in appointments. I foresee this saving a TON of time that I just don’t have while working a full time job while getting my business off the ground. Thanks, Vagaro! I look forward to becoming successful while using your platform!

Developer Response ,

Thank you for hitting the nail on the head in this amazing review, and thank you for being a loyal customer.