Vagaro Pro 4+

Booking, Scheduling, Calendar

Vagaro Inc

    • 4.5 • 8.3K Ratings
    • Free

Description

VagaroPro is a powerful scheduling & management app for your salon, spa or fitness business. Whether you are a salon, spa or gym owner, a fitness trainer, a booth renter, or a massage therapist. This is by far the most downloaded and best-valued app for these industries, with more than 150,000 Professionals using it to handle all their appointments, and customer information/history, send automated email & text reminders, and charge credit cards.

We’ve built the easiest & most effective iPhone/iTouch/iPad app for beauty and fitness professionals like you. Our app effectively & efficiently manages your multi-location, large, medium, or small business.

Customer Database
1. The app will hold your customer database with contact info, photos, notes, allergies, formulas, appointment history and spending trends.
2. Import all contacts from iPhone w/ one tap. We Import EVERYTHING for you incl customer contact info, memberships, packages, inventory, and gift certificates for free. We have a premium import for appointments & classes, notes, and service menu.
3. Take photos for your mobile-friendly webpage.
4. Track referrals & birthdays to send via email marketing from your app.

Booking/Calendar
1. Add & view appts in daily/weekly/monthly calendar views, for the whole salon, spa or fitness business. Easily switch to your other locations.
2. Search available appts on your calendar or the whole business.
3. Triple-book appts to work on customers simultaneously.
4. Manage equipment and/or rooms.
5. Add weekly recurring appts or personal time off, for you or staff.
6. Automatically send email & SMS text reminders & confirmation requests to customers.
7. Customize services, classes, pricing, duration.
8. Works w/ mobile services
9. Drag & drop appointments with one finger
10. Manage your waitlist and allow customers to add themselves to it online.

POS & Credit Card Processing

1. Set up an online store. Accept prepayments for services, classes, memberships, packages, & gift certificates.
2. Track inventory from purchase order through the sale.
3. Manage and sell memberships in-house, online, from Facebook, and even from your own website.
4. Checkout screen automatically calculates totals & sends email receipts to customers w/ their signature or prints them using a wireless printer.
5. Track cash, checks, credit cards, and gift certificate charges.
6. Accept Credit Cards (Optional w/ merchant services)
7. Securely capture/store credit card info for your customers for use w/ cancellation policies & online prepayments.

Automatic Sync and Backup
1. All of your appts & data integrate seamlessly: your iPhone, iPad, and Computer. NO SYNC IS NEEDED.
2. We backup all appts & customers, so even if you lose, damage, or change your phone/tablet, your info is safe. It will be available no matter what device you view it from.

Reporting
Manage and run daily, weekly, monthly, and yearly income reports, manage payroll and track inventory and employee performance from our website.

Marketing
1. Create & send promotional emails to your customers on your app w/ 100+ templates or create them.
2. You get a webpage for customers to book/request online appts, buy products & gift certificates, or book available classes. Post services, classes, styles, etc.
3. Get a unique URL on your webpage.
4. Embed our widget on your website or
5. Get free booking from Facebook, Instagram, Google, or Apple maps.
6. Send automated emails on customers’ birthdays and to lost customers.

Support
Live support by phone, email, or instant chat 7 days/week

What’s New

Version 6.0.8

This update includes minor bug fixes and performance improvements. We recommend turning on automatic updates to keep Vagaro Pro running at its best.

Ratings and Reviews

4.5 out of 5
8.3K Ratings

8.3K Ratings

coco.hoff ,

Salon pro who gave up pencil & paper

I’m your everyday stylist who is busy with life and working 5-6 days behind the chair, two kids an husband etc. I’m at my 10 year mark and I realized I was getting burnt out from my phone. Some days I’d have anywhere between 20-75 missed texts….yes you read that right. I was drowning in requests, appointment changes, Pinterest pictures, questions etc. After a 12 hour day behind the chair, I’d then go home to my husband and kids and crash before another long day…leaving little time for the most important part….customer service.

I had battled wanting to switch to a booking app because I’m a little bit of a control freak but let me tell you the customization available in Vagaro, has literally given me a second set of hands and another brain. My clients can book, change Apts, send their friends my link to refer them to me. It’s cut back on my personal reach outs by about 75-85%……it’s life changing.

Client satisfaction has always been the most important to me. And with the demand rising even more I was at a point my people were suffering because I’m a one woman show. But now vagaro took a weight off my shoulders and I will never look back! I’m obsessed, and so are all my clients. Their feedback has been 110% positive and that speaks for itself!

meggy619 ,

Awesome do-it-all app for a great price!

I’ve had this app for a short time but it really does it all. After looking at probably 50 scheduling systems and trying out 15, I chose Vagaro because it did it all. For only $35/mo., I could create and schedule my yoga classes for my students to book; sell memberships, packages, and gift cards; and create a self-service scheduling system for them to book private appointments based on their availability. Also - the payment processor is super easy to set up and at industry lows for costs. Recurring payments, cancellation fees and refunds, I mean you name it - this does it. It’ll also automate your emails which means less time-consuming text messages from me the day before explaining all the dos and donts before an appointment… all of it is automated! Customer service is super responsive and helpful, and I LOVE the “checkout” option for anyone who didn’t pay online beforehand or who does walk-in appointments. I foresee this saving a TON of time that I just don’t have while working a full time job while getting my business off the ground. Thanks, Vagaro! I look forward to becoming successful while using your platform!

Developer Response ,

Thank you for hitting the nail on the head in this amazing review, and thank you for being a loyal customer.

Chiquita9123 ,

Horrible update!

Update 10-16- they updated again to change the color of the calendar to somewhat resemble the old look. It still opens at 12am. The request badge is still blocking the service. The color coded status bar is still on top on the appointment and still really hard to see. It was much better on the side with the badge. The color is much better and it is easier to look at but it’s still too light/bright. It really needs to go back to the previous calendar look. I do like the agenda tab. That’s new and I like that.

The latest update has made work life so much harder. If it ain’t broke don’t “fix” it. The sterile white color. The horrible double booking. You can’t read the appointments, they expect you to turn the phone..... They changed the location of request, returning, new icon so you can’t read what services they are receiving. Upon opening the app it starts at 12am so you have to scroll down to start. It takes forever to swipe through week view. There’s no “today” button to return after you swipe weeks out. At this point I am going to go to square appointments. I didn’t want to use them because of the the layout but since it actually looks better than vagaro there’s not reason not to. I have reached out on Facebook with no response from vagaro. If things go back to the old look I will change my review. 2020 strikes again.

Developer Response ,

Thank you for your feedback. We are sorry to hear you aren't loving the updates to the calendar. We are currently gathering feedback to improve our app functionality. Keep an eye out for our next app update! The Today button is still available, it is now located in the top left corner of the screen as a small calendar icon, but it works the same way.

Events

App Privacy

The developer, Vagaro Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Contacts
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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