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Description

Vetster connects you with trusted veterinarians available 24/7 to provide online care for your pet from the comfort of your own home. Book an appointment for as low as $40.

Download the Vetster app to find a trusted veterinarian for your pet. Book an appointment at a time convenient to you. Vetster veterinarians answer your questions and concerns through secure online video appointments. Where available, Vetster veterinarians can also provide prescriptions for medication. Vetster is here to help from initial concern to diagnosis to prescription delivery.

Don’t wait! Get the care for your pet when you need it.

Vetster Veterinarians Can Help with:

- Hair loss, excessive scratching
- Ear discharge, strange odours, or if the pet is exhibiting signs of pain
- Fleas or worms
- Frequent urination or blood in urine
- Vomiting, diarrhea, or constipation
- Coughing or sneezing
- Limping or pain
- Toxic ingestion and triage

...and much, much more!

When your vet clinic is closed, but you need answers—and quickly—Vetster has got you covered 24/7. Take out the stress and worry by getting the answers you need to take care of your pet from the comfort of your own home.

Need to reschedule? No worries! Rescheduling your appointment is 100% free.

Using Vetster is Simple and Convenient:

- Download the Vetster App
- Create your free Vetster account
- Find a veterinarian based on your pet’s needs
- Choose your preferred time/date for an appointment
- Your Vetster Vet will confirm your appointment
- Change of plans? Cancel or rebook (it’s 100% free!)

What to expect during your appointment?

After booking your appointment, you’ll be connected to a licensed veterinarian or veterinary technician via video chat.

Similar to an in-person appointment, the licensed veterinarian or technician will ask you questions about your pet and their health history. They may also want to see your pet up-close to better examine them and gather more information about a tentative diagnosis.

The vet will let you know what the next steps are (such as booking an in-person appointment, sending you a prescription, how to treat at home, etc.)

That’s it!

Why choose Vetster?

Thousands of pet owners trust Vetster and our five-star rated veterinarians. Pets love it too because fewer trips to the vet mean less stress for them! Best of all, creating an account is 100% free!

What’s New

Version v1.1.5

Thanks for using the Vetster app as your go-to virtual care provider for your pet!

- This update brings general stability improvements and bug fixes to make your experience smoother!

Ratings and Reviews

5.0 out of 5
4 Ratings

4 Ratings

Gorungo ,

Great app and vets

Love this app overall and had a great experience! There are some kinks in the app itself but nothing major and the appointment itself went smoothly. For example the app crashes when you try to change your card info if you put something in wrong (for me I accidentally used the wrong zip code) but I got around it easily by going to the website instead so no gripes there but some people might not realize this or have the patience which is why I’m mentioning it. It also crashed when trying to leave a review for my vet after the appointment and again the easy workaround was going to the desktop site instead of the app. My vet was amazing btw and the care I got was great, which to me was the most important thing. Chat was helpful as well when I had a question about shipping. They were very fast and responsive. Something worth noting, is my bank did charge me about $12 a few days later in international fees that I wasn’t expecting and at first glance they looked like fraud which gave me a mini panic attack before I realized they were linked to my vetster charge since they’re based out of Canada and I’m in the US. To me it wasn’t that big of a deal once I realized it wasn’t actually fraud, but I can see how some people could be upset by charges like this if they’re not expecting them. I also know that it’s more of a bank policy thing and it’s likely out of Vetster’s hands if a bank charges international fees but it would be nice to have known it could happen in advance which is why I’m letting people know here and it’s also why I’m still giving them a full five stars. Overall it doesn’t impact my view of vetster in any kind of a negative way, but I wanted people to be aware that it’s possible they might see intl charges from their bank. Given that Vetster does have US based vets and a US pharmacy (I think, mine shipped from KS, anyways) I’m hoping that means they’ll expand their company and merchant services to the US to avoid this issue in the future.

Developer Response ,

Hey Gorungo, thank you so much for taking the time to leave us such a detailed review!
We are thrilled to hear that we were able to help get your dog feeling their best and quickly ship out the medications you needed. We now have a new version of our app available that should resolve the technical difficulties that you experienced. We strive to deliver best in class customer service and are so sorry to hear that there were hidden bank fees associated with using our platform. Please send us an email to support@vetster.com, we'd love the opportunity to do what we can to make this right for you. The email can be addressed to Danie & Lauren. Thank you again for all of the kind words. Your feedback is extremely valuable to us. We look forward to hearing from you soon!

App Privacy

The developer, Vetster Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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